Where can I chat with a human and not a virtual agent?

[louismazzeo]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Joan]

Hi @louismazzeo,

Thanks for reaching out. 

Since you're already here on the Community, you can let us know what issue you're facing and we'd be glad to help you out. Please elaborate on what we can do for you 🙂

If you insist on contacting the support team directly, particularly if your issue relates to payments, you can do so here. There are some automated systems you may face that can help you quickly resolve more basic inquiries. If necessary, you can always ask to speak to an agent. Make sure to have all of your payment information on hand, as our team will need it to find the payments and verify you as the account owner.

Keep us posted.