account deleted

[tmohammad1]

My account at toobam@umd.edu was deleted with no notice and all the playlists I spent hours putting together. i think it might have been an error because my mom's bank card was getting charged 3 times from spotify per month and she called to disable it. I signed up for a new account under the email tmohammad1@gulls.salisbury.edu but I would really like all those playlists back. 

[Peter__]

Hey! Welcome to the community 🙂

If you get in touch with the customer services team directly using the online contact form they should be able to get that sorted out for you. 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter