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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8961 Views
  • 1 replies
  • 9 likes
  • Security
  • 8961 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 480744 Views
  • 979 replies
  • 111 likes
  • Account
  • 480744 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210590 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210590 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120713 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120713 Views
  • 72 replies
  • 12 likes

Error 412 on laptop and error 408 on iPhone

Hi, My spotify account was registered in the UK and ever since i moved to Singapore I haven't been able to use it. Now that spotify has launched in Singapore, I edited my profile and changed my country and trying to login using my account details. In...

  • Visitor
  • Hi,   My spotify account was registered in the UK and ever since i moved to Singapore I haven't been able to use it. Now that spotify has launched in Singapore, I edited my profile and changed...
  • user-removed
  • Not applicable
  • 540 Views
  • 6 replies
  • 0 likes
  • 540 Views
  • 6 replies
  • 0 likes

Buy Music

How ist that you cant buy music in Spotify any more? Lives in Sweden

  • Casual Listener
  • How ist that you cant buy music in Spotify any more? Lives in Sweden
  • Peter__
  • Community Legend
  • 505 Views
  • 4 replies
  • 0 likes
  • 505 Views
  • 4 replies
  • 0 likes

Trouble Making New Account

I'm trying to make a new account because I don't want my Spotify connected to my Facebook anymore as I might be closing the Facebook account it's connected to. I tried making a new account yesterday but it says my email address is already in use. I t...

  • Casual Listener
  • I'm trying to make a new account because I don't want my Spotify connected to my Facebook anymore as I might be closing the Facebook account it's connected to. I tried making a new account yesterday ...
  • Adam
  • Roadie
  • 253 Views
  • 3 replies
  • 0 likes
  • 253 Views
  • 3 replies
  • 0 likes

Got a few problems

Haven't used Spotify for a long time - stopped using it when the restrictions were introduced. Decided to come back today, but can only access my Spotify account by logging in with Facebook, as I can't remember my password. I can't get a password rem...

  • Casual Listener
  • Haven't used Spotify for a long time - stopped using it when the restrictions were introduced. Decided to come back today, but can only access my Spotify account by logging in with Facebook, as I can...
  • Sianikatt
  • Casual Listener
  • 213 Views
  • 2 replies
  • 0 likes
  • 213 Views
  • 2 replies
  • 0 likes

Premium subscription disappeared

Hello, I had the same issue earlier this week but it started working again. I had a payment taken from my Paypal on the 25th for £9.99 so it's obviously charging me for the service but not giving it my account for some reason. I haven't logged out on...

  • Visitor
  • Hello, I had the same issue earlier this week but it started working again. I had a payment taken from my Paypal on the 25th for £9.99 so it's obviously charging me for the service but not giving it ...
  • Peter__
  • Community Legend
  • 265 Views
  • 3 replies
  • 0 likes
  • 265 Views
  • 3 replies
  • 0 likes

charged without 30 days free trial!! please help!!

I've downloaded the app two days ago and I received an email saying that I could get a 30-day free trial. The link still showed that I could get the free trial and if I want to cancel it, I could do so anytime before the actual payment. I got a recei...

  • Casual Listener
  • I've downloaded the app two days ago and I received an email saying that I could get a 30-day free trial. The link still showed that I could get the free trial and if I want to cancel it, I could do ...
  • yettalam
  • Casual Listener
  • 322 Views
  • 5 replies
  • 0 likes
  • 322 Views
  • 5 replies
  • 0 likes

Spotify shuts down and closes as soon as I open it help please

Running a Dell Inspirion desktop. OS is Win 7 64 bit home premium. When I log into spotifdy by clicking the shortcut on my desktop I enter in my email and password. Then spotify tells me "What's new is not available offline". Then here is the problem...

  • Casual Listener
  • Running a Dell Inspirion desktop. OS is Win 7 64 bit home premium. When I log into spotifdy by clicking the shortcut on my desktop I enter in my email and password. Then spotify tells  me "What'...
  • Phoenixrising72
  • Casual Listener
  • 923 Views
  • 2 replies
  • 0 likes
  • 923 Views
  • 2 replies
  • 0 likes

Page d'accueil qui ne charge pas.

Bonjour, je ne savais pas où poster ce problème j'ai donc choisi de la mettre ici en espérant que c'est le bon endroit. Depuis quelques temps la page "nouveautés" ne s'affiche plus lorsque j'ouvre spotify, je n'ai qu'un carré blanc au centre qui insi...

  • Newbie
  • Bonjour, je ne savais pas où poster ce problème j'ai donc choisi de la mettre ici en espérant que c'est le bon endroit. Depuis quelques temps la page "nouveautés" ne s'affiche plus lorsque j'ouvre ...
  • Taylor
  • Community Legend
  • 1123 Views
  • 1 replies
  • 0 likes
  • 1123 Views
  • 1 replies
  • 0 likes

Deleted a playlist by accident :(

Hey, i'm a spotify premium user and I accidentally deleted a playlist on 27/04/2013 called 'Even More Music', is it possible to recover it please? Thanks

  • Casual Listener
  • Hey, i'm a spotify premium user and I accidentally deleted a playlist on 27/04/2013 called 'Even More Music', is it possible to recover it please? Thanks
  • Peter__
  • Community Legend
  • 226 Views
  • 1 replies
  • 0 likes
  • 226 Views
  • 1 replies
  • 0 likes

48 hour subscription

Hi. I would like to cancel my free 48 hour subscription, how do I do it? Thanks

  • Newbie
  • Hi. I would like to cancel my free 48 hour subscription, how do I do it? Thanks
  • Peter__
  • Community Legend
  • 197 Views
  • 2 replies
  • 0 likes
  • 197 Views
  • 2 replies
  • 0 likes

Why I can't change my payment?

I try several times change my payment method to quit spotify, but I can't. The options don't let me do that. How I can quit for spotify premium?

  • Newbie
  • I try several times change my payment method to quit spotify, but I can't. The options don't let me do that. How I can quit for spotify premium?  
  • Peter__
  • Community Legend
  • 233 Views
  • 2 replies
  • 0 likes
  • 233 Views
  • 2 replies
  • 0 likes

Disconnect from facebook

I pay 10 dollars for my spotify every month and its connected to my facebook page... How do I make it so the two are not connected. I deactivated my facebook page and now when I log onto my spotify it reactivates my facebook page and its really annoy...

  • Newbie
  • I pay 10 dollars for my spotify every month and its connected to my facebook page... How do I make it so the two are not connected.  I deactivated my facebook page and now when I log onto my spo...
  • Peter__
  • Community Legend
  • 263 Views
  • 2 replies
  • 0 likes
  • 263 Views
  • 2 replies
  • 0 likes

Expired card

I have to renew my card details but can not fet further from country. I am in Sweden and postal code is 64791. If I fill it in the answer i get is "oos. something went wrong... yada yada yada... What du I have to do? Card is expired already. I have n...

  • Music Fan
  • I have to renew my card details but can not fet further from country. I am in Sweden and postal code is 64791. If I fill it in the answer i get is "oos. something went wrong... yada yada yada... What...
  • Aire1976
  • Music Fan
  • 683 Views
  • 12 replies
  • 0 likes
  • 683 Views
  • 12 replies
  • 0 likes

After reinstalling Spotify all playlists are gone!

Today Spotify turned to offline mode and I couldn't turn it to online, so I reinstalled it. Now all my playlists are gone! How to recover them? Oh, great, I've just taken a look and Spotify turned offline again. No playlists and no online mode, just ...

  • Regular
  • Today Spotify turned to offline mode and I couldn't turn it to online, so I reinstalled it. Now all my playlists are gone! How to recover them? Oh, great, I've just taken a look and Spotify turned ...
  • Taylor
  • Community Legend
  • 1318 Views
  • 24 replies
  • 4 likes
  • 1318 Views
  • 24 replies
  • 4 likes

Missing "View Playlist as Album List" Option

Hi...My playlists are usually organized by cd, with the individual tracks or albums sorted and separated by track numbers...however, I recently noticed that all of my lists were scrambled and the option I used to use (located on the third option of t...

  • Newbie
  • Hi...My playlists are usually organized by cd, with the individual tracks or albums sorted and separated by track numbers...however, I recently noticed that all of my lists were scrambled and the opt...
  • Taylor
  • Community Legend
  • 333 Views
  • 1 replies
  • 1 likes
  • 333 Views
  • 1 replies
  • 1 likes

Change country

Hi everone, Because i am register in Swiss, Spoyify have set my country to UK, but i only have the hong kong credit card, so that i want to change back to Hong Kong. But every time I wnat to change back to Hong Kong, the system need me to write the z...

  • Newbie
  • Hi everone,   Because i am register in Swiss, Spoyify have set my country to UK, but i only have the hong kong credit card, so that i want to change back to Hong Kong. But every time I wnat ...
  • Peter__
  • Community Legend
  • 301 Views
  • 1 replies
  • 0 likes
  • 301 Views
  • 1 replies
  • 0 likes

My playlists have been deleted! :/

Hey Spotify I listened to my spotify playlist when suddenly it just disappeared. I tried relog and som others things I read on the forum but none worked... I pay for premium so I would like to have my playlists back if possible? I couldn't reply in "...

  • Casual Listener
  • Hey Spotify   I listened to my spotify playlist when suddenly it just disappeared. I tried relog and som others things I read on the forum but none worked... I pay for premium so I would lik...
  • Peter__
  • Community Legend
  • 415 Views
  • 7 replies
  • 0 likes
  • 415 Views
  • 7 replies
  • 0 likes

Lost my pre play playlist.

Hey. I did the clean reinstallation because of the friend tab not working properly. Before I did it i had added all queued tracks to a special playlist called "pre play" "pre" "pre-play queue" "to play/listen" or something similiar.There were at leas...

  • Regular
  •  Hey. I did the clean reinstallation  because of the friend tab not working properly. Before I did it i had added all queued tracks to a special playlist called "pre play" "pre" "pre-play q...
  • SimonMa
  • Regular
  • 444 Views
  • 6 replies
  • 0 likes
  • 444 Views
  • 6 replies
  • 0 likes

Reinstalled Spotify -.-'

Hello, I had this Offline bug on spotify, and i looked it up on google -.-' and it told me like to reinstall it and i did that and now i lost everything and its still offline so i decided to go to Twiiter and i did see you had some problems and now i...

  • Casual Listener
  • Hello,   I had this Offline bug on spotify, and i looked it up on google -.-' and it told me like to reinstall it and i did that and now i lost everything and its still offline so i decided ...
  • Peter__
  • Community Legend
  • 412 Views
  • 6 replies
  • 0 likes
  • 412 Views
  • 6 replies
  • 0 likes

Please log me out

Can I please be logged out of all devices. Thanks

  • Visitor
  • Can I please be logged out of all devices. Thanks
  • elzetion
  • Regular
  • 471 Views
  • 2 replies
  • 0 likes
  • 471 Views
  • 2 replies
  • 0 likes