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account

account

Plan

Premium

Country USA

 

Device

Samsung Galaxy 10, 

Operating System

Windows 10,

 

My Question or Issue

Hi, I had a hiking accident and had to cancel all my exercise classes, for which I have a Premium account. May I suspend the Premium without losing my library, and reinstate it when I start teaching again? 

Reply
1 Reply

Hey, @Ruth74 
Welcome to the Spotify Community, and thanks for reaching out to us!

Sorry to hear that! I hope you get better as soon as possible!

You can cancel your current Premium subscription plan and once your account is reverted to Free, your library will remain without change, but you'll lose access to some Premium features, like downloading your songs or listening to music without ads.

You can find more information about how to cancel your subscription here:

Safe and speedy recovery! 💚

If you have further questions or if you need anything else, let me know! I'd love to help!

Regards,
Luan

LuanSpotify Star
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