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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9257 Views
  • 3 replies
  • 9 likes
  • Security
  • 9257 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483828 Views
  • 979 replies
  • 111 likes
  • Account
  • 483828 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211400 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211400 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121139 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121139 Views
  • 72 replies
  • 12 likes

Superuser Contribution Multiple users at once?

I have a premium duo account with my daughter. Why can’t I listen on my AirPods at work and her listen at home at the same time? EVERYTIME I am listening and she gets on to stream it disconnects me. Then in order for me to listen I have to disconnect...

  • Visitor
  • I have a premium duo account with my daughter. Why can’t I listen on my AirPods at work and her listen at home at the same time? EVERYTIME I am listening and she gets on to stream it disconnects me. ...
  • Lyubka
  • Moderator
  • 1332 Views
  • 1 replies
  • 0 likes
  • 1332 Views
  • 1 replies
  • 0 likes

Quato tempo demora para fazer upgrade da conta?

Paguei o boleto de 49 reais faz 3 dias e ate agora minba conta esta como free. Sera q aconteceu algo de errado ou demora assim msm, pq da primeira vez n me lembro de ter demorado tanto.

  • Newbie
  • Paguei o boleto de 49 reais faz 3 dias e ate agora minba conta esta como free. Sera q aconteceu algo de errado ou demora assim msm, pq da primeira vez n me lembro de ter demorado tanto.
  • Bittencourt
  • Spotify Star
  • 624 Views
  • 3 replies
  • 0 likes
  • 624 Views
  • 3 replies
  • 0 likes

Can't login because I close my Facebook account!

Hello friends. I sign up with my Facebook account, but I deleted my account around 8 months ago. So I have not access to it. I have no idea how to log in or recover it and I have a DUO subscription in which I am the manager of it. I don't know how to...

  • Newbie
  • Hello friends. I sign up with my Facebook account, but I deleted my account around 8 months ago. So I have not access to it. I have no idea how to log in or recover it and I have a DUO subscription i...
  • Maxim
  • Spotify Star
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution 续费后账户重置问题

我的账户续费后被重置了怎么办？续费后我没有见到任何一首歌有canvas 

  • Casual Listener
  • 我的账户续费后被重置了怎么办？续费后我没有见到任何一首歌有canvas  
  • Eni
  • Moderator
  • 959 Views
  • 5 replies
  • 0 likes
  • Account
  • 959 Views
  • 5 replies
  • 0 likes

[Bug/Hack] same song keeps interrupting my music

I am a premium member, and I’ve been having a lot of security issues lately. I’ve resolved a few of my problems by logging out of all devices, and changing my password. I even talked to support he said he “secured” my account. Even after that this on...

  • Visitor
  • I am a premium member, and I’ve been having a lot of security issues lately. I’ve resolved a few of my problems by logging out of all devices, and changing my password. I even talked to support he sa...
  • OnlyBunnie
  • Visitor
  • 1480 Views
  • 2 replies
  • 6 likes
  • Security
  • 1480 Views
  • 2 replies
  • 6 likes

How do I remove my credit card information?

I've just cancelled my premium subsciption and want to delete my credit card info. I've searched everywhere and couldn't find an option to do it. It seems like Spotify does not let you do it, and it's just horrible service!

  • Newbie
  • I've just cancelled my premium subsciption and want to delete my credit card info. I've searched everywhere and couldn't find an option to do it. It seems like Spotify does not let you do it, and i...
  • nialldcrowley
  • Visitor
  • 12015 Views
  • 4 replies
  • 0 likes
  • Account
    Subscription
  • 12015 Views
  • 4 replies
  • 0 likes

Superuser Contribution Keeps playing a song I’ve not selected on a device I do not recognise

For the last 2 weeks, I’ll be listening to Spotify, either at home, work or in the car and it jumps to a random song (always the same song and plays on a loop). I swap back to my playlist and it’s back again. This week it’s started to say playing on ...

  • Casual Listener
  • For the last 2 weeks, I’ll be listening to Spotify, either at home, work or in the car and it jumps to a random song (always the same song and plays on a loop). I swap back to my playlist and it’s ba...
  • Alex
  • Spotify Legend
  • 580 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
    Security
  • 580 Views
  • 4 replies
  • 0 likes

Solved!! how to merge a free account to a duo account

PlanFree/DuoCountry USA DeviceSamsung FE 21Operating SystemAndroid My Question or IssueI sent my wife an invitation to join my duo account. She has a free account. How to merge the free account to the duo account so she doesn't lose anything from the...

  • Newbie
  • Plan Free/Duo Country USA   Device Samsung FE 21 Operating System Android   My Question or Issue I sent my wife an invitation to join my duo account.  She has a free account....
  • Maxim
  • Spotify Star
  • 439 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 439 Views
  • 1 replies
  • 0 likes

Solved!! Unable to use without subscribing. Is spotify really free?

PlanFreeCountrySouth KoreaDeviceAllOperating SystemWindows/IOS My Question or IssueWhen I attempt to use spotify on either desktop or mobile, I am greeted with an interface like what is shown in the attached image. I am unable to exit this "Premium P...

blubblop_0-1691026727857.png
  • Newbie
  • Plan Free Country South Korea Device All Operating System Windows/IOS   My Question or Issue When I attempt to use spotify on either desktop or mobile, I am greeted with an interface l...
  • Maxim
  • Spotify Star
  • 373 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 373 Views
  • 1 replies
  • 0 likes

나는 스포티파이를 이용하지 않는데 누군가 내 계좌로 스포티파이를 결제했다

너눈 몇개월전 스포티파이 무료체험을 하고 해지를 한 후 스포티파이를 전혀 이용하지 않는 와중에 오늘 계좌를 보니 7월 18일 6시 42분에 누군가 내 계좌로 스포티파이를 결제했다 11990원 이게 무슨일 인가요? 저는 전혀 이용하지 않았는데 환불 부탁드립니다. 누군게 제 계좌로 범죄를 저질렀는지 알아봐 주세요

  • Visitor
  • 너눈 몇개월전 스포티파이 무료체험을 하고 해지를 한 후 스포티파이를 전혀 이용하지 않는 와중에 오늘 계좌를 보니 7월 18일 6시 42분에 누군가 내 계좌로 스포티파이를 결제했다 11990원 이게 무슨일 인가요? 저는 전혀 이용하지 않았는데 환불 부탁드립니다. 누군게 제 계좌로 범죄를 저질렀는지 알아봐 주세요
  • Billy-J
  • Spotify Star
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

What's with the horrible Discover Weekly songs?

The songs that get put into my Discover Weekly playlist are some of the worst songs I've ever heard. I don't know how you guys make these playlists, but I'd really like something different. It's full of parody songs and just poorly made remixes. I ha...

  • Visitor
  • The songs that get put into my Discover Weekly playlist are some of the worst songs I've ever heard. I don't know how you guys make these playlists, but I'd really like something different. It's full...
  • vaajy
  • Roadie
  • 3915 Views
  • 7 replies
  • 9 likes
  • Other
  • 3915 Views
  • 7 replies
  • 9 likes

ramdom charge on my credit

Hi, I am getting ramdom charge on my credit card of 18$ (and sometime twice a month) wile I am paying my premium subscription by Paypal which is only attached to my bank account. How to stop this?How to reach someone at Spotify?Thank you

  • Visitor
  • Hi, I am getting ramdom charge on my credit card of 18$ (and sometime twice a month) wile I am paying my premium subscription by Paypal which is only attached to my bank account. How to stop this? H...
  • Maxim
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
  • 209 Views
  • 1 replies
  • 0 likes

Disabling multi device connections

PlanPremiumCountryUSADevicepcOperating Systemwindows 10 desktop client My Question or IssueI love the multi device connection feature as I love switching between my work computer, home computer, and mobile devices, but there is one big issue I am hop...

  • Newbie
  •   Plan Premium Country USA Device pc Operating System windows 10 desktop client   My Question or Issue I love the multi device connection feature as I love switching between my w...
  • Balder2
  • Newbie
  • 2232 Views
  • 3 replies
  • 0 likes
  • Security
  • 2232 Views
  • 3 replies
  • 0 likes

Superuser Contribution 3 maanden gratis

Ik ben verleid door de aanbieding van Spotify, waarbij ik drie maanden gratis Premium krijg. Ik heb hierop gedrukt, vervolgens stond dat ik 9,99 vooruit moet betalen. Ook dit heb ik gedaan. Echter, nu heb ik Premium voor 1 maand. De enige reden dat i...

  • Newbie
  • Ik ben verleid door de aanbieding van Spotify, waarbij ik drie maanden gratis Premium krijg. Ik heb hierop gedrukt, vervolgens stond dat ik 9,99 vooruit moet betalen. Ook dit heb ik gedaan. Echter, n...
  • Alex
  • Spotify Legend
  • 2456 Views
  • 5 replies
  • 1 likes
  • Premium
  • 2456 Views
  • 5 replies
  • 1 likes

I'm unable to login- it's keeps saying something went wrong

I was on a family premium plan, however now I'm moving. To a single user plan only for my account, however. Now I'm unable to login - every time I try it says something went wrong, I've reset password as well, but nothing helps me login. PlanFree/Pre...

  • Visitor
  • I was on a family premium plan, however now I'm moving. To a single user plan only for my account, however. Now I'm unable to login - every time I try it says something went wrong, I've reset passwor...
  • Maxim
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • Account
  • 285 Views
  • 1 replies
  • 0 likes

Can't use multiple google home speakers

Hello. So I have 3 google home mini speakers in my home and use phones w/ bluetooth speakers etc. I upgraded to the Premium family plan so that my kids can each use google home speaker in their rooms to listen to different spotify songs at the same t...

  • Newbie
  • Hello.  So I have 3 google home mini speakers in my home and use phones w/ bluetooth speakers etc.  I upgraded to the Premium family plan so that my kids can each use google home speaker in...
  • wwise
  • Newbie
  • 4881 Views
  • 3 replies
  • 1 likes
  • Subscription
  • 4881 Views
  • 3 replies
  • 1 likes

Superuser Contribution i cancelled premium, then lost all of my liked songs.

before, when i had premium, i had over 1800 liked songs. now i only have 111. i had some in playlists, and tried to recover my playlists but there was nothing there. only an old playlist that was there when i first logged back into my account. i dont...

  • Casual Listener
  • before, when i had premium, i had over 1800 liked songs.  now i only have 111.  i had some in playlists, and tried to recover my playlists but there was nothing there.  only an old pla...
  • Dian
  • Spotify Legend
  • 1484 Views
  • 3 replies
  • 0 likes
  • 1484 Views
  • 3 replies
  • 0 likes

Superuser Contribution Polish songs in discover weekly

PlanPremiumCountryLithuania My Question or IssueHello, I have a problem for a long time. There are 2-5 polish songs in my discover weekly playlist every week.1. I am not from Poland2. I am not listening for polish songs either3. I keep disliking thes...

  • Regular
  • Plan Premium Country Lithuania   My Question or Issue Hello, I have a problem for a long time. There are 2-5 polish songs in my discover weekly playlist every week. 1. I am not from Polan...
  • Antonego
  • Casual Listener
  • 4430 Views
  • 27 replies
  • 7 likes
  • Account
    Other
  • 4430 Views
  • 27 replies
  • 7 likes