familiar plan

Hi,I created an account and join to the familiar plan so my account is premium, but my problem is that i can have the premium in my computer, my tablet but when i try to download music in my phone the following image appears.So is my cellphone the pr...

• miguelito1190
• Newbie
• Hi, I created an account and join to the familiar plan so my account is premium, but my problem is that i can have the premium in my computer, my tablet but when i try to download music in my phone ...
• 2017-06-20 5:55:27 AM
• 2017-06-20 6:56:51 AM
• Maxim
• Spotify Star
• 181 Views
• 1 replies
• 0 likes

getting payed for a account i dont have

i just got td bank app and i niticed spotify is been taking money from my account i dont even have spotify app and i dont use it i use apple music

• alireza416
• Newbie
• i just got td bank app and i niticed spotify is been taking money from my account i dont even have spotify app and i dont use it i use apple music 
• 2017-06-19 11:42:02 PM
• 2017-06-20 6:45:26 AM
• Jacob
• Community Legend
• 171 Views
• 1 replies
• 0 likes
• Account

Forgot the email on my main account, please help!

Hello, I just made this account so i can contact Spotify since for some reason it doesn't have a customer service number.My problem is this: I have a main accoung for which I pay monthly, but my phone had some issues and kicked me out of all the apps...

• user-removed
• Visitor
• Hello, I just made this account so i can contact Spotify since for some reason it doesn't have a customer service number. My problem is this: I have a main accoung for which I pay monthly, but my ph...
• 2017-06-20 2:08:51 AM
• 2017-06-20 6:43:41 AM
• Jacob
• Community Legend
• 211 Views
• 1 replies
• 0 likes

Superuser Contribution Re: Unable to change Country on Profile

I am currently getting the same issue. I have a free account in Canada, went to Ireland for 5 weeks and was not able to use my account as Ireland wasn't showing up in the dropdown. Now that I am back in Canada I am having the same issue, the dropdown...

• springmcclurg
• Newbie
• I am currently getting the same issue. I have a free account in Canada, went to Ireland for 5 weeks and was not able to use my account as Ireland wasn't showing up in the dropdown. Now that I am back...
• 2017-06-16 6:04:12 PM
• 2017-06-20 5:02:06 AM
• Alfredo
• Roadie
• 185 Views
• 1 replies
• 0 likes

Superuser Contribution Yet more playlist and account trouble

Hi there Recently my Spotify has been logging me out for no reason then I have to reset my password. Anyway, yesterday I went to use it and all my saved songs were replaced with random music I've never listened to? But worst of all, my huge party pla...

• gavinlundy1
• Casual Listener
• Hi there   Recently my Spotify has been logging me out for no reason then I have to reset my password. Anyway, yesterday I went to use it and all my saved songs were replaced with random music...
• 2017-06-16 2:33:21 PM
• 2017-06-20 4:12:24 AM
• Alfredo
• Roadie
• 181 Views
• 1 replies
• 0 likes

Discover Weekly - international dates

Is it just me, or does everyone else's Discover Weekly, which is supposed to start fresh on Monday morning seem to only use the US Monday morning. Mine changes sometime Tuesday. As an app developer it isn't very hard to off-set timezones +/- GMT lol ...

• ZacharySequoia
• Newbie
• Is it just me, or does everyone else's Discover Weekly, which is supposed to start fresh on Monday morning seem to only use the US Monday morning. Mine changes sometime Tuesday. As an app developer i...
• 2017-06-20 4:06:34 AM
• 137 Views
• 0 replies
• 0 likes

Superuser Contribution Payment

Paying for an account and I dont know who is using it. How can I find out?

• Callis66
• Newbie
• Paying for an account and I dont know who is using it. How can I find out?
• 2017-06-16 11:14:07 AM
• 2017-06-20 4:04:10 AM
• Alfredo
• Roadie
• 166 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Downloaded Music

Can someone explain what 'Note: You do need to go onto the internet at least once every 30 days to maintain your offline music settings.' actually means? I'm very close to cancelling my Spotify account as my downloaded music keeps dissapearing. I use...

• jimbogreen
• Newbie
• Can someone explain what 'Note: You do need to go onto the internet at least once every 30 days to maintain your offline music settings.' actually means?   I'm very close to cancelling my Spot...
• 2017-06-16 10:22:01 AM
• 2017-06-20 4:00:23 AM
• Alfredo
• Roadie
• 207 Views
• 1 replies
• 0 likes

Superuser Contribution Spotify premiun

It wont let my get s0otify premiun i. Want to pay with my debit card

• Donnavicich
• Newbie
• It wont let my get s0otify premiun i. Want to pay with my debit card
• 2017-06-16 8:53:00 AM
• 2017-06-20 3:53:39 AM
• Alfredo
• Roadie
• 885 Views
• 1 replies
• 0 likes

Superuser Contribution I can't log into my account

When I try to log into my account whit facebook ir says "invalid account" and I already try log out my Facebook account and log onda again but didn't work, I also re-install Facebook and Spotify and didn't work, please help

• RafaelCastañeda
• Newbie
• When I try to log into my account whit facebook ir says "invalid account" and I already try log out my Facebook account and log onda again but didn't work, I also re-install Facebook and Spotify and ...
• 2017-06-16 3:59:46 AM
• 2017-06-20 3:47:06 AM
• Alfredo
• Roadie
• 211 Views
• 1 replies
• 0 likes
• Account

Superuser Contribution Locating my old account

I paid for the free 3 months for .99 cents. But I had logged out on my phone and now I'm unable to retrieve my old account. I've paid for it again also and it's still not coming back up.

• dnb08
• Casual Listener
• I paid for the free 3 months for .99 cents. But I had logged out on my phone and now I'm unable to retrieve my old account. I've paid for it again also and it's still not coming back up.
• 2017-06-15 4:32:48 PM
• 2017-06-20 3:44:48 AM
• Alfredo
• Roadie
• 162 Views
• 1 replies
• 0 likes

Superuser Contribution Premiumbetalning

Det har dragits pengar från mitt bankkonto 3 juni, men ingen premiumfunktion finns att se på varken mitt eller sonens spotifykonto nu den 14 juni. Betalningsinfo SpotifyP028E3Ee98 vilklet konto har fått premium för 9 kr? När vi provade köpa denna tjä...

• Ninagullgull
• Newbie
• Det har dragits pengar från mitt bankkonto 3 juni, men ingen premiumfunktion finns att se på varken mitt eller sonens spotifykonto nu den 14 juni. Betalningsinfo SpotifyP028E3Ee98 vilklet konto har f...
• 2017-06-14 9:08:46 AM
• 2017-06-20 3:33:24 AM
• Alfredo
• Roadie
• 235 Views
• 1 replies
• 0 likes

Help.

I need to talk to an actual person.

• Prsmith015
• Newbie
• I need to talk to an actual person.
• 2015-10-28 10:03:36 PM
• 2017-06-20 2:04:40 AM
• Toni17
• Newbie
• 169 Views
• 1 replies
• 1 likes
• Account

Spotify account with spark new zealand

I had a spotify premium account until recently and joined a phone company in new zealand (spark) who now pays for my spotify premium account monthly. However, I am not sure if I had two account (as I have two email addresses) but we can't get it to s...

• Lee_monique
• Newbie
• I had a spotify premium account until recently and joined a phone company in new zealand (spark) who now pays for my spotify premium account monthly. However, I am not sure if I had two account (as I...
• 2017-02-01 8:10:38 AM
• 2017-06-20 1:22:17 AM
• osornios
• Spotify Star
• 1124 Views
• 3 replies
• 0 likes

Sent family invite, accepted invite ,but wont let her log in

• user-removed
• Visitor
• 2016-08-15 3:00:25 AM
• 2017-06-19 11:57:54 PM
• osornios
• Spotify Star
• 528 Views
• 5 replies
• 0 likes

Merge Content to New Account ?

I've been a long-time user of Spotify and have ran into an issue that I have no idea how to handle without it being a huge hassle; this is a long and probably confusing story, and you can skip to the end if you want, but here's the full stoy:A while ...

• LunarMarble
• Newbie
• I've been a long-time user of Spotify and have ran into an issue that I have no idea how to handle without it being a huge hassle; this is a long and probably confusing story, and you can skip to the...
• 2017-06-19 10:11:44 PM
• 2017-06-19 11:13:49 PM
• feelikeastrangr
• Community Legend
• 229 Views
• 1 replies
• 0 likes

O paid for 1 Month and i only received 27 days.

Why It? My payment was confirmed today.

• ajubinha
• Casual Listener
• Why It? My payment was confirmed today.
• 2017-06-19 1:11:24 PM
• 2017-06-19 11:13:42 PM
• Bittencourt
• Spotify Star
• 185 Views
• 1 replies
• 0 likes