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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 143338 Views
  • 165 replies
  • 12 likes
  • Account
    Free
  • 143338 Views
  • 165 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10205 Views
  • 3 replies
  • 9 likes
  • Security
  • 10205 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • OlehKarasov
  • Casual Listener
  • 501602 Views
  • 985 replies
  • 112 likes
  • Account
  • 501602 Views
  • 985 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 123510 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 123510 Views
  • 74 replies
  • 12 likes

Superuser Contribution Merge/delete account information

Hi all,This is my situation. Couple of years ago, I created a Spotify account with my main email. Then by accident I created another account but this time linked with Facebook. This facebook-linked account is my main premium account at this time, but...

  • Visitor
  • Hi all, This is my situation. Couple of years ago, I created a Spotify account with my main email. Then by accident I created another account but this time linked with Facebook. This facebook-linked...
  • SergioDavid
  • Roadie
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Premium family address issue

I can't figure out what address i used at registration ... I've been at the same address and am wondering if it is a typo but i can't find my info... is the address used from my billing information?

  • Newbie
  • I can't figure out what address i used at registration ... I've been at the same address and am wondering if it is a typo but i can't find my info... is the address used from my billing information?&...
  • Maxim
  • Spotify Star
  • 2612 Views
  • 8 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 2612 Views
  • 8 replies
  • 0 likes

Superuser Contribution abbonamento 3 mesi a 0,99€

Buongiorno, per sbaglio ho disattivato l'abbonamento dei 3 mesi a 0.99€ come posso riattivarlo???

  • Newbie
  • Buongiorno, per sbaglio ho disattivato l'abbonamento dei 3 mesi a 0.99€ come posso riattivarlo???
  • SergioDavid
  • Roadie
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution Vodafone + spotify

Hi Ive recently been offered free premium with vodafone so I have cancelled my premium acc, which ran out yesterday. 16/06. I have today tried to use the vodafone upgrade but it seems to think I still have an active premium acc. Even tho Spotify and ...

  • Casual Listener
  • Hi Ive recently been offered free premium with vodafone so I have cancelled my premium acc, which ran out yesterday. 16/06.   I have today tried to use the vodafone upgrade but it seems to thi...
  • SergioDavid
  • Roadie
  • 227 Views
  • 1 replies
  • 0 likes
  • Premium
  • 227 Views
  • 1 replies
  • 0 likes

Credit Card payment

Dear spotify, i was using a spotify account 4 months ago then i bought a new phone and all my info long gone.Either dont have access to email nor i dont remember my username but spotify keeps billing me auto how can i fix this.İ have credit card paym...

  • Visitor
  • Dear spotify, i was using a spotify account 4 months ago then i bought a new phone and all my info long gone.Either dont have access to email nor i dont remember my username but spotify keeps billing...
  • user-removed
  • Not applicable
  • 229 Views
  • 2 replies
  • 0 likes
  • 229 Views
  • 2 replies
  • 0 likes

Is there any way to reset my account?

I'm wondering if there's a way to reset my account, as in make it look like new because as of now my radio and discover queues are a mess. And would this affect my subscription? I'm the host of the family plan for my family and don't want a reset to ...

  • Visitor
  • I'm wondering if there's a way to reset my account, as in make it look like new because as of now my radio and discover queues are a mess. And would this affect my subscription? I'm the host of the f...
  • Yogeshwar_Gopal
  • Casual Listener
  • 281 Views
  • 1 replies
  • 0 likes
  • Account
  • 281 Views
  • 1 replies
  • 0 likes

Register new account

Hi all,I would like to create (="REGISTER") a new spotify-account for my daughter. But unfortunately this does not work. Each time I try to send the form I see the round loading-symbol but nothing happens. After a while I get the message that there i...

  • Newbie
  • Hi all, I would like to create (="REGISTER") a new spotify-account for my daughter. But unfortunately this does not work. Each time I try to send the form I see the round loading-symbol but nothing ...
  • Yogeshwar_Gopal
  • Casual Listener
  • 250 Views
  • 1 replies
  • 0 likes
  • Account
  • 250 Views
  • 1 replies
  • 0 likes

Renovei a assinatura mas não liberou o Premium.

Renovei a assinatura mas não liberou o Premium, por gentileza, verifiquem!

  • Casual Listener
  • Renovei a assinatura mas não liberou o Premium, por gentileza, verifiquem!
  • Bittencourt
  • Spotify Star
  • 436 Views
  • 3 replies
  • 0 likes
  • Premium
  • 436 Views
  • 3 replies
  • 0 likes

Solved!! Spotify audio r*pper

I wont use the name of it because I dont want it promoted but there is a r*pper out there for the Mac and it pulls all your playlist (drag and drop), album, single or whatever then converts it into mp3/others for distribution. This is not good. This ...

  • Casual Listener
  • I wont use the name of it because I dont want it promoted but there is a r*pper out there for the Mac and it pulls all your playlist (drag and drop), album, single or whatever then converts it into m...
  • kbj149
  • Casual Listener
  • 613 Views
  • 4 replies
  • 0 likes
  • Other
  • 613 Views
  • 4 replies
  • 0 likes

Cant change my country because there is no other country to choose

I was in the US for a year and now i came back to my country. It says i can only use Spotify abroad 14 days so i tried to change my country but in a selection box there is no other country but USA, I can't change it

  • Newbie
  • I was in the US for a year and now i came back to my country. It says i can only use Spotify abroad 14 days so i tried to change my country but in a selection box there is no other country but USA, I...
  • Maxim
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Profile Picture

So I tired to change my profile picture, and when I go to my account and click on the ociture nothing appears. Theres no option "change" under it. Plus its not linked to facebook, and I never uploaded a picture there before.

  • Casual Listener
  • So I tired to change my profile picture, and when I go to my account and click on the ociture nothing appears. Theres no option "change" under it. Plus its not linked to facebook, and I never uploade...
  • Maxim
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Solved!! I have the wrong facebook account linked to my spotify account

Hi, I have no idea how but when I log into Spotify I now have my friend's Facebook account connected to it instead of mine. I need to have it disconnected - I have followed numerous instructions (i.e. disconnected from Facebook under 'preferences') b...

  • Newbie
  • Hi,   I have no idea how but when I log into Spotify I now have my friend's Facebook account connected to it instead of mine.   I need to have it disconnected - I have followed numerous...
  • Sambushjoseph
  • Newbie
  • 41878 Views
  • 350 replies
  • 1 likes
  • 41878 Views
  • 350 replies
  • 1 likes

Hacked

Ok so I get an email saying email address changed....some random g1442120@mvrht.net. Well I had to create this new account just to post this question. My hacked account is a premium account...how do I cancel all that information? I shouldnt have to w...

  • Newbie
  • Ok so I get an email saying email address changed....some random  g1442120@mvrht.net. Well I had to create this new account just to post this question. My hacked account is a premium account...h...
  • Jacob
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
  • 320 Views
  • 1 replies
  • 0 likes

No access to account connected to Spotify and forgot password

Hi I have no longer access to my mailaccount connected to Spotify. How do I do ? SInce I also no longer remember my password I cant change email adress.

  • Newbie
  • Hi I have no longer access to my mailaccount connected to Spotify. How do I do ? SInce I also no longer remember my password I cant change email adress. 
  • Jacob
  • Community Legend
  • 234 Views
  • 1 replies
  • 0 likes
  • Account
  • 234 Views
  • 1 replies
  • 0 likes

Change email without changing it on Facebook

I can't change my email address without changing it on Facebook. I don't want Facebook to have my address, so that's not an option. Help?

  • Newbie
  • I can't change my email address without changing it on Facebook. I don't want Facebook to have my address, so that's not an option. Help?
  • Jacob
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

ZIP code in edit profile page not display

Hi, I have spotify account is linked with my facebook account. For the purpose family package, Postal code must be required. I saw zip code in edit profile information, zip code is empty so I want to change it but it can't.. I try to fill zipcode in ...

  • Newbie
  • Hi,    I have spotify account is linked with my facebook account. For the purpose family package, Postal code must be required. I saw zip code in edit profile information, zip c...
  • 255 Views
  • 0 replies
  • 0 likes
  • 255 Views
  • 0 replies
  • 0 likes

How do you delete an artist name that you've used in the past but have since switched out of?

So this is kinda bothering me. Now that we're allowed to claim access to our own artists on Spotify and edit our profiles, what happens when we change our artist name on our respective distributor websites (i.e. CD Baby or Tunecore), and our old prof...

  • Newbie
  • So this is kinda bothering me. Now that we're allowed to claim access to our own artists on Spotify and edit our profiles, what happens when we change our artist name on our respective distributor we...
  • Maxim
  • Spotify Star
  • 8783 Views
  • 1 replies
  • 8 likes
  • 8783 Views
  • 1 replies
  • 8 likes

familiar plan

Hi,I created an account and join to the familiar plan so my account is premium, but my problem is that i can have the premium in my computer, my tablet but when i try to download music in my phone the following image appears.So is my cellphone the pr...

  • Newbie
  • Hi, I created an account and join to the familiar plan so my account is premium, but my problem is that i can have the premium in my computer, my tablet but when i try to download music in my phone ...
  • Maxim
  • Spotify Star
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Solved!! two accounts

Hey! Im trying to help out my beautiful mother with her spotifyaccount. She has been paying for premium for years but the account she uses is the free one.She probably has two accounts, the problem is that she don´t remember her login nor her e-mail ...

  • Visitor
  • Hey!   Im trying to help out my beautiful mother with her spotifyaccount.   She has been paying for premium for years but the account she uses is the free one. She probably has two acc...
  • Jacob
  • Community Legend
  • 329 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 329 Views
  • 1 replies
  • 0 likes

getting payed for a account i dont have

i just got td bank app and i niticed spotify is been taking money from my account i dont even have spotify app and i dont use it i use apple music

  • Newbie
  • i just got td bank app and i niticed spotify is been taking money from my account i dont even have spotify app and i dont use it i use apple music 
  • Jacob
  • Community Legend
  • 175 Views
  • 1 replies
  • 0 likes
  • Account
  • 175 Views
  • 1 replies
  • 0 likes