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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9101 Views
  • 1 replies
  • 9 likes
  • Security
  • 9101 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482771 Views
  • 979 replies
  • 111 likes
  • Account
  • 482771 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211080 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211080 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121034 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121034 Views
  • 72 replies
  • 12 likes

Superuser Contribution I pay 9.99 a month.Bank statement shows 100.00 was taken out. Want refunded

In my account it shows I pay 9.99 a month. I really want the other refunded. I will cancel my account if this isn’t taken care of.

  • Visitor
  • In my account it shows I pay 9.99 a month. I really want the other refunded. I will cancel my account if this isn’t taken care of.
  • Alex
  • Spotify Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why i can’t change my region?

I want to redeem a polish gift card, and i am currently in Poland, but in the settings there’s no option to change the region. When i tap on “Italy”, the only choice there is is Italy.

  • Visitor
  • I want to redeem a polish gift card, and i am currently in Poland, but in the settings there’s no option to change the region. When i tap on “Italy”, the only choice there is is Italy. 
  • Dian
  • Spotify Legend
  • 218 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 218 Views
  • 2 replies
  • 0 likes

i want to change the country

The account is in German a language which I dont speak. I dont see any option to change it. Plus I was to change the country but there is no option to do so.

  • Visitor
  • The account is in German a language which I dont speak. I dont see any option to change it. Plus I was to change the country but there is no option to do so.
  • Maxim
  • Spotify Star
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Old e-mail adress- Doesn't exist yet - How can i change to NEW EMAIL

My Question or IssueHello!Please help if u know: I have got a premium account, but my e-mail adress is soooo old, it's a hotmail ( ) adress. How can i change my account e-mail adress to my new mail adress, BECAUSE my OLD ADRESS DOESN'T EXIST! Thanks ...

  • Newbie
  • My Question or Issue Hello! Please help if u know: I have got a premium account, but my e-mail adress is soooo old, it's a hotmail ( 😄 ) adress. How can i change my account e-mail adress to my new...
  • AdamDamon
  • Spotify Star
  • 244 Views
  • 1 replies
  • 0 likes
  • Account
  • 244 Views
  • 1 replies
  • 0 likes

Quiero eliminar a mi miembro del plan y colocar otro. Como lo hago?

La persona que esta en mi plan necesito sacarla y seguir aprovechando el plan y colocar a la persona que vive conmigo actualmente

  • Visitor
  • La persona que esta en mi plan necesito sacarla y seguir aprovechando el plan y colocar a la persona que vive conmigo actualmente
  • AdamDamon
  • Spotify Star
  • 505 Views
  • 1 replies
  • 0 likes
  • 505 Views
  • 1 replies
  • 0 likes

Why can't I find "fans also like"on my Artist page anymore?

I don't know whrni happened bit something changed. Now I don't see "Fans also like" on my page anymore. It was there a month ago, what happened? I'm checking for it now and it disappeared.

  • Visitor
  • I don't know whrni happened bit something changed. Now I don't see "Fans also like" on my page anymore. It was there a month ago, what happened? I'm checking for it now and it disappeared.
  • 191 Views
  • 0 replies
  • 0 likes
  • 191 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can't login with the number.

It is showing re check your number but i have given right number . I used that number before I just deleted Spotify and re install it .. it shows re check your number

  • Newbie
  • It is showing re check your number but i have given right number . I used that number before I just deleted Spotify and re install it .. it shows re check your number
  • AlejaR
  • Moderator
  • 229 Views
  • 1 replies
  • 1 likes
  • 229 Views
  • 1 replies
  • 1 likes

Superuser Contribution Help with family member login

I invited my wife, but we can’t figure out if she needs to create her own account or login with my credentials. When she tries to create an account it tells her that her email is already associated with an account. can someone help?

  • Visitor
  • I invited my wife, but we can’t figure out if she needs to create her own account or login with my credentials. When she tries to create an account it tells her that her email is already associated w...
  • Alex
  • Spotify Legend
  • 266 Views
  • 1 replies
  • 0 likes
  • 266 Views
  • 1 replies
  • 0 likes

How do I remove a device from my Spotify account when it is broken?

My phone broke while it was still logged in to my Spotify account. I got a new phone, but my Spotify doesn't download my songs because the other device is still connected. Sadly, I can't remove this device because it is broken... what do I do?

  • Visitor
  • My phone broke while it was still logged in to my Spotify account. I got a new phone, but my Spotify doesn't download my songs because the other device is still connected. Sadly, I can't remove this ...
  • Maxim
  • Spotify Star
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution My recently played artists are not appearing for my friends to see

PlanFreeCountryUK/IndiaDeviceAsus Laptop/Poco PhoneOperating SystemWindows 10/Android My Question or IssueMy recently played artists are not appearing for my friends to see. I can see the recent artists of one person I follow but not of my second acc...

  • Newbie
  • Plan Free Country UK/India Device Asus Laptop/Poco Phone Operating System Windows 10/Android   My Question or Issue My recently played artists are not appearing for my friends to see. ...
  • Joan
  • Moderator
  • 178 Views
  • 1 replies
  • 0 likes
  • Account
    Free
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't open my computer's count on my phone

I want to listen my music on my phone, but I want to use the computer's account and when I try to open it on my phone, appears a square saying to me that my pass-word or my email are wrong, I know the pass but I tryied al lot of times, at different f...

  • Visitor
  • I want to listen my music on my phone, but I want to use the computer's account and when I try to open it on my phone, appears a square saying to me that my pass-word or my email are wrong, I know th...
  • Dian
  • Spotify Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Can’t login with phone number after buying membership

i cannot login with phone number, after buying an individual plan with the same. It says “try again with a different phone number”. This is after I have set up a monthly payment plan.

  • Visitor
  • i cannot login with phone number, after buying an individual plan with the same. It says “try again with a different phone number”. This is after I have set up a monthly payment plan. 
  • 31dwa2gsocidtdfhhvym
  • Casual Listener
  • 234 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution no puedo afiliar mi gmail

ayuda intento afiliar mi cuenta de spotify con mi gmail pero me aparece que la cuenta esta en uso, ese correo si estaba registrada anteriormente en spotify pero ya comprobé que se elimino correctamente la anterior cuenta hace meses, incluso cuando lo...

  • Visitor
  • ayuda intento afiliar mi cuenta de spotify con mi gmail pero me aparece que la cuenta esta en uso, ese correo si estaba registrada anteriormente en spotify pero ya comprobé que se elimino correctamen...
  • Yordan
  • Moderator
  • 217 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 217 Views
  • 1 replies
  • 0 likes

Premium doesn't work

I have a premium account but for some reason premium doesn't work on my new phone

  • Visitor
  • I have a premium account but for some reason premium doesn't work on my new phone
  • Maxim
  • Spotify Star
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify no acepta mis tarjetas para pagar el premium

Simplemente no me deja pagar, solo me salta el error de pago. Esto lleva ya mas de un mes y comenzó cuando cambié el metodo de pago.

  • Newbie
  • Simplemente no me deja pagar, solo me salta el error de pago. Esto lleva ya mas de un mes y comenzó cuando cambié el metodo de pago.
  • Yordan
  • Moderator
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution I am a Premium subscriber. When I download songs, I cant locate the music files on my Samsung phone.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Yordan
  • Moderator
  • 206 Views
  • 2 replies
  • 0 likes
  • Premium
  • 206 Views
  • 2 replies
  • 0 likes