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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9297 Views
  • 3 replies
  • 9 likes
  • Security
  • 9297 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484402 Views
  • 979 replies
  • 111 likes
  • Account
  • 484402 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211590 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211590 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121269 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121269 Views
  • 72 replies
  • 12 likes

Superuser Contribution Merge Facebook account with the my account

Hello! So, I had one Facebook account linked to my Spotify Premium account.I deleted my old Facebook account and before doing it, I disconnected my Facebook from my Spotify account.Then I created a new Facebook account. And I wanted to connect this N...

  • Newbie
  • Hello! So, I had one Facebook account linked to my Spotify Premium account. I deleted my old Facebook account and before doing it, I disconnected my Facebook from my Spotify account. Then I cre...
  • Maria_B
  • Moderator
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Problemas con datos de suscripcion

Tengo Spotyfi premiun, siempre me he loguedo con mi cuenta de facebook pero al momento de revisar mi perfil en spotyfi descubro que el mail, telefono y contraseña no corresponden con mis datos y no puedo cambiarlos ya que no se la contraseña (yo no l...

  • Visitor
  • Tengo Spotyfi premiun, siempre me he loguedo con mi cuenta de facebook pero al momento de revisar mi perfil en spotyfi descubro que el mail, telefono y contraseña no corresponden con mis datos y no p...
  • jairosk8
  • Music Fan
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Cannot login into multiple phones once you have logged in with Facebook

Hey there I think this is a pretty frequent problem. I am a premium subscriber and once accidentally logged in using Facebook on my phone. Now I cannot login on other mobile devices. I have tried the reset device password but the link emailed to me t...

  • Casual Listener
  • Hey there   I think this is a pretty frequent problem. I am a premium subscriber and once accidentally logged in using Facebook on my phone. Now I cannot login on other mobile devices. I have ...
  • dmfeehan
  • Casual Listener
  • 278 Views
  • 2 replies
  • 0 likes
  • 278 Views
  • 2 replies
  • 0 likes

Solved!! Zip code invalid

I bought a Spotify premium code for 3 months, but when I type it in it says the code is invalid. I checked that I entered the right letters and numbers but still it won't work. What do I do?

  • Casual Listener
  • I bought a Spotify premium code for 3 months, but when I type it in it says the code is invalid. I checked that I entered the right letters and numbers but still it won't work. What do I do?
  • familjencrona03
  • Casual Listener
  • 548 Views
  • 2 replies
  • 0 likes
  • Other
  • 548 Views
  • 2 replies
  • 0 likes

Charged twice this month

I was charged twice this month and don't know how to contact Spotify to have them fix this

  • Newbie
  • I was charged twice this month and don't know how to contact Spotify to have them fix this
  • itu_
  • Community Legend
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Logged out and can't remember any login deatils

Hi, I logged out my premium account by accident and now I can't remember any of the deatils to log back in. I've submitted an enquiery form but receieved an automatic response which was no help at all. Spotify don't have a nuimber to call to actually...

  • Newbie
  • Hi, I logged out my premium account by accident and now I can't remember any of the deatils to log back in. I've submitted an enquiery form but receieved an automatic response which was no help at al...
  • Maxim
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Solved!! NYT subscription bundle?

This page [https://support.spotify.com/us/account_payment_help/managing_payments/ny-times-bundle/] says I can get Spotify Premium as part of my digital subscription to the New York Times, but the link to sign up is broken.

  • Casual Listener
  • This page [https://support.spotify.com/us/account_payment_help/managing_payments/ny-times-bundle/] says I can get Spotify Premium as part of my digital subscription to the New York Times, but the lin...
  • checarina
  • Casual Listener
  • 805 Views
  • 2 replies
  • 0 likes
  • 805 Views
  • 2 replies
  • 0 likes

Subscription cancelled

how I cancel my spotify account?? 

  • Visitor
  • how I cancel my spotify account??  
  • Maxim
  • Spotify Star
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Subscription

I have tried many times to subscribe through PayPal and it hasn't worked. Please help!

  • Casual Listener
  • I have tried many times to subscribe through PayPal and it hasn't worked. Please help!
  • ItsDezi
  • Casual Listener
  • 386 Views
  • 6 replies
  • 0 likes
  • 386 Views
  • 6 replies
  • 0 likes

Onkyo 545 trouble

Hi, I have trouble with my Onkyo TX-NR545. One month no problem, but 2 days can´t play music correctly on my reciever. On phone and PC is working normal. Reciever is already reinstal but problem not solved. Can someone help please.

  • Newbie
  • Hi, I have trouble with my Onkyo TX-NR545. One month no problem, but 2 days can´t play music correctly on my reciever. On phone and PC is working normal. Reciever is already reinstal but problem not ...
  • Elektricity
  • Casual Listener
  • 481 Views
  • 2 replies
  • 1 likes
  • Other
  • 481 Views
  • 2 replies
  • 1 likes

Premium Family

Jag betalar för Spotify Premium Family sedan länge genom Spotify, men det har aldrig fungerat. Jag har loggat ut alla enheter. Jag har skickat varsin inbjudan till de fyra övriga familjemedlemmarna. De har fått mailen, men det enda som står är att de...

  • Newbie
  • Jag betalar för Spotify Premium Family sedan länge genom Spotify, men det har aldrig fungerat. Jag har loggat ut alla enheter. Jag har skickat varsin inbjudan till de fyra övriga familjemedlemmarna. ...
  • stefanwahlstrom
  • Newbie
  • 637 Views
  • 3 replies
  • 0 likes
  • Premium
  • 637 Views
  • 3 replies
  • 0 likes

Solved!! Premium account identified as free account

Hey there, I'm owner of a family premium account with all it's features. I can use all these features and I pay my monthly fee for these features. I wanted to change my debit card details because I'm switching to another bank very soon. The problem i...

  • Casual Listener
  • Hey there,   I'm owner of a family premium account with all it's features. I can use all these features and I pay my monthly fee for these features. I wanted to change my debit card details be...
  • Bittencourt
  • Spotify Star
  • 1014 Views
  • 7 replies
  • 0 likes
  • 1014 Views
  • 7 replies
  • 0 likes

Working in different Countries

Hello,I'm trying to understand the Premium family. I'm working in two countries, traveling from one to the other at least every month. I would like to know if when I'm working in the other country, different from the one that I started my account, if...

  • Newbie
  • Hello, I'm trying to understand the Premium family. I'm working in two countries, traveling from one to the other at least every month. I would like to know if when I'm working in the other countr...
  • Bittencourt
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 381 Views
  • 1 replies
  • 0 likes

Solved!! will somebody talk to me .... please

How do I get anyone from Spotify to talk to me???? I am trying to upgrade to premium. You would think that Spotify would like my money. But my App keeps saying "Oops". Whilst that's cute, it becomes rather frustrating after the sixth occasion. My ema...

  • Casual Listener
  • How do I get anyone from Spotify to talk to me???? I am trying to upgrade to premium. You would think that Spotify would like my money. But my App keeps saying "Oops". Whilst that's cute, it becomes ...
  • Maxim
  • Spotify Star
  • 1833 Views
  • 7 replies
  • 0 likes
  • Mac
  • 1833 Views
  • 7 replies
  • 0 likes

Hundreds of weird songs added

So each time I long onto my account (we are in a family account) there are hundreds of new crzy songs that I nor none of my family members have downloaded. So like weird Hungarian rap, Skrillex, Kanye West and other really really random songs. When I...

  • Newbie
  • So each time I long onto my account (we are in a family account) there are hundreds of new crzy songs that I nor none of my family members have downloaded. So like weird Hungarian rap, Skrillex, Kany...
  • Hubo
  • Community Legend
  • 726 Views
  • 2 replies
  • 0 likes
  • 726 Views
  • 2 replies
  • 0 likes

Charged twice per month

I am a student. I switched to Student discount months ago. I am still charged $9.99 AND $4.99. None of my other accounts are upgraded. I cannot afford to have you take $15 every month. Please refund for the incorrect months. I have bank statements to...

  • Newbie
  • I am a student. I switched to Student discount months ago. I am still charged $9.99 AND $4.99. None of my other accounts are upgraded. I cannot afford to have you take $15 every month. Please refund ...
  • Hubo
  • Community Legend
  • 278 Views
  • 2 replies
  • 0 likes
  • 278 Views
  • 2 replies
  • 0 likes

Who is listening on my account?

I have the Family Premium acct with 4 users. Each of course has their own profile. The last couple of months I am getting pop up messages saying that "Spotify has been paused because my account is being used somewhere else". I am only signed in on on...

  • Newbie
  • I have the Family Premium acct with 4 users. Each of course has their own profile. The last couple of months I am getting pop up messages saying that "Spotify has been paused because my account is be...
  • Hubo
  • Community Legend
  • 360 Views
  • 1 replies
  • 0 likes
  • iOS
  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charge of Spotify premium after unsubscribe

I made the unsubscription from Spotify premium in november last year, and i'm still being charged in my bank account (i noticed it this month). Don't know how to contact them to solve this. Any help would be welcome. Thanks in advance!

  • Casual Listener
  • I made the unsubscription from Spotify premium in november last year, and i'm still being charged in my bank account (i noticed it this month). Don't know how to contact them to solve this. Any help ...
  • irisaznar
  • Casual Listener
  • 380 Views
  • 3 replies
  • 0 likes
  • Premium
    Subscription
  • 380 Views
  • 3 replies
  • 0 likes

Solved!! [Family] Allow Family Members with a different Address

For some reasons 3 of my family members has been deleted from my family plan of spotify and I can't add them again, every time I send them the invitation is asking them a code to continue which I don't have, what can I do?

  • Casual Listener
  • For some reasons 3 of my family members has been deleted from my family plan of spotify and I can't add them again, every time I send them the invitation is asking them a code to continue which I don...
  • masnsen666
  • Casual Listener
  • 634 Views
  • 6 replies
  • 0 likes
  • 634 Views
  • 6 replies
  • 0 likes

Changed country now cannot add my fiance to my spotify family

Hello, I recently moved to switzerland and now changed my account info to from NL Switzerland. My russian fiance moved here to switzerland also, i would like to add her to my spotify family. I cant add her to my account because my account thinks iam ...

  • Casual Listener
  • Hello,    I recently moved to switzerland and now changed my account info to from NL  Switzerland.   My russian fiance moved here to switzerland also, i would like to add her ...
  • Timvanbuitenen
  • Casual Listener
  • 268 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 268 Views
  • 2 replies
  • 0 likes