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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9405 Views
  • 3 replies
  • 9 likes
  • Security
  • 9405 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 485479 Views
  • 979 replies
  • 111 likes
  • Account
  • 485479 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211830 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211830 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121518 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121518 Views
  • 72 replies
  • 12 likes

Merge accounts

I've a normal account and an account that I've created via Facebook. Since in the facebook one i've all my playlist and stuff is possible to merge the accounts??? I tried to delete spotify inside the facebook applications and tried to link it again u...

  • Newbie
  • I've a normal account and an account that I've created via Facebook. Since in the facebook one i've all my playlist and stuff is possible to merge the accounts??? I tried to delete spotify inside the...
  • timmieschaap
  • Composer
  • 177 Views
  • 1 replies
  • 0 likes
  • Account
  • 177 Views
  • 1 replies
  • 0 likes

Still paying

Hey, i subscribed a mothe ago but i am still charged 99 NOK. Why? i subscribed because i was paying twice a monthe and now i am still paying. Please help me stop that. regards Lena

  • Newbie
  • Hey,  i subscribed a mothe ago but i am still charged 99 NOK. Why? i subscribed because i was paying twice a monthe and now i am still paying. Please help me stop that.  regards Lena 
  • timmieschaap
  • Composer
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Pagamento feito desde 25/11 e até agora minha conta não mudou...

Efetuei o pagamento através de cartão de crédito na sexta-feira (25/11) cedo e no mesmo momento recebi no aplicativo do meu cartão aprovação do pagamento para o Spotify Premium.Porem até o presente momento minha conta continua Premium. Alguém já pass...

  • Regular
  • Efetuei o pagamento através de cartão de crédito na sexta-feira (25/11) cedo e no mesmo momento recebi no aplicativo do meu cartão aprovação do pagamento para o Spotify Premium. Porem até o presente...
  • Bittencourt
  • Spotify Star
  • 522 Views
  • 11 replies
  • 0 likes
  • 522 Views
  • 11 replies
  • 0 likes

Separate Artist with Same Name

I already published my band song to Spotify through TuneCore. I published it with "Sunrise" as an artist name. But, it turns out there are other artists who use that name. And also, we haven't had any artist page. What should I do to fix this? Should...

  • Newbie
  • I already published my band song to Spotify through TuneCore. I published it with "Sunrise" as an artist name. But, it turns out there are other artists who use that name. And also, we haven't had an...
  • Jacob
  • Community Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • Account
  • 181 Views
  • 1 replies
  • 0 likes

deleted playlists and playlist content

I was sitting on the bus today listening and it I found that I had an unkonwn device in the lsit of spotify connect and the music I was listening to kept changing song without me telling it to, and now I saw that alot of playlists had been emptied an...

  • Casual Listener
  • I was sitting on the bus today listening and it I found that I had an unkonwn device in the lsit of spotify connect and the music I was listening to kept changing song without me telling it to, and n...
  • Jacob
  • Community Legend
  • 255 Views
  • 3 replies
  • 0 likes
  • Security
  • 255 Views
  • 3 replies
  • 0 likes

Solved!! I'm being charged for Spotify Premium but I lost my cellular phone how can I cancell the service?

Recently I lost my cellular phone but the premium service still being charged to my credit card.I need to cancel the service and activate it in a new device using my same account. How can I cancel being charged ???

  • Newbie
  • Recently I lost my cellular phone but the premium service still being charged to my credit card. I need to cancel the service and activate it in a new device using my same account. How can I cancel ...
  • Maxim
  • Spotify Star
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Login failed

When i opened the spotify app today (which i don't log out from at all) it logged out on its own and when i tried logging in with my facebook account (which is what i really use to log in) it says "log in failed you can only use spotify abroad for 14...

  • Newbie
  • When i opened the spotify app today (which i don't log out from at all) it logged out on its own and when i tried logging in with my facebook account (which is what i really use to log in) it says "l...
  • musiccornercv
  • Roadie
  • 278 Views
  • 2 replies
  • 0 likes
  • Login
  • 278 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cambiar de Login de Facebook a entrar con usuario y contraseña

Pues eso, quiero dejar de entrar a mi cuenta spotify premium con el login de Facebook, y quiero entrar con un usuario y contraseña específico para Spotify.

  • Visitor
  • Pues eso, quiero dejar de entrar a mi cuenta spotify premium con el login de Facebook, y quiero entrar con un usuario y contraseña específico para Spotify.
  • user-removed
  • Not applicable
  • 5932 Views
  • 2 replies
  • 1 likes
  • Account
    Login
    Premium
  • 5932 Views
  • 2 replies
  • 1 likes

Hacked Account

My account is hacked. Someone replaced my account email with theirs I can login via Facebook but it is annoying seeing songs i never downloaded. Sending a complaint to customer support is useless because they would reply on the hackers email.

  • Newbie
  • My account is hacked. Someone replaced my account email with theirs I can login via Facebook but it is annoying seeing songs i never downloaded. Sending a complaint to customer support is useless bec...
  • Jacob
  • Community Legend
  • 170 Views
  • 1 replies
  • 0 likes
  • 170 Views
  • 1 replies
  • 0 likes

Solved!! Help How do I pay student premium using Paypal

Hi! I'm an international student currently studying in the us so I don't have any us credit cards but paypal.I found I could only using paypal to subscribe the normal monthly premium which is 9.99 per month but no the student discounted one (4.99). A...

  • Casual Listener
  • Hi!   I'm an international student currently studying in the us so I don't have any us credit cards but paypal. I found I could only using paypal to subscribe the normal monthly premium which...
  • Tim95_
  • Newbie
  • 4539 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 4539 Views
  • 5 replies
  • 0 likes

Superuser Contribution Pagamento Premium

Não consigo fazer o pagamento para fazer a conta premium nem via boleto, só dá erro. Já tive o premium antes e queria atualizar o pagamento para voltar mas não consigo :(((((

  • Regular
  • Não consigo fazer o pagamento para fazer a conta premium nem via boleto, só dá erro. Já tive o premium antes e queria atualizar o pagamento para voltar mas não consigo :(((((
  • Martalt
  • Regular
  • 582 Views
  • 10 replies
  • 0 likes
  • 582 Views
  • 10 replies
  • 0 likes

Solved!! My account

  • Visitor
  • user-removed
  • Not applicable
  • 233 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 233 Views
  • 1 replies
  • 0 likes

Cuenta premiun

HolaTengo un gran problema con ustedes gente de Spotify, el día 22 de noviembre de este año 2016 pagué mi cuenta Premium, al día de hoy, no sé porqué motivo dice que mi cuenta es Spotify Free... Lo peor del caso es que van dos veces en el mes que me ...

  • Newbie
  • Hola Tengo un gran problema con ustedes gente de Spotify, el día 22 de noviembre de este año 2016 pagué mi cuenta Premium, al día de hoy, no sé porqué motivo dice que mi cuenta es Spotify Free... Lo...
  • Bittencourt
  • Spotify Star
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Solved!! Took my money

i was applying for premium for 3 months because it was offered to me for 99 cent, after completing the payment, it told me i had already made use of that offer and cant do so again, but it still took my money anyways? whats the deal? what can i do he...

  • Newbie
  • i was applying for premium for 3 months because it was offered to me for 99 cent, after completing the payment, it told me i had already made use of that offer and cant do so again, but it still took...
  • Maxim
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Superuser Contribution Paid Family premium, had if for the first days, now no one has it

Paid Family premium, had if for the first days, now no one has it. one member even lost its premium status from before i either want a refund or fix

  • Casual Listener
  • Paid Family premium, had if for the first days, now no one has it. one member even lost its premium status from before i either want a refund or fix
  • neoanguiano
  • Casual Listener
  • 255 Views
  • 3 replies
  • 0 likes
  • 255 Views
  • 3 replies
  • 0 likes

Spotify premium läuft nach einer woche ab

Ich habe mir vorherige woche, also am montag (21. November 2016) einen Spotify gutschein von 10euro gekauft. Den ich dann am abend eingelöst habe. Heute (Montag 28. November 2016) ist mein spotify premium abgelaufen, ich habe mir aber Spotify premium...

  • Newbie
  • Ich habe mir vorherige woche, also am montag (21. November 2016) einen Spotify gutschein von 10euro gekauft. Den ich dann am abend eingelöst habe. Heute (Montag 28. November 2016) ist mein spotify pr...
  • Maxim
  • Spotify Star
  • 253 Views
  • 1 replies
  • 0 likes
  • Premium
  • 253 Views
  • 1 replies
  • 0 likes

Premium

Tenho uma conta premium, porém quando tento baixar as musicas, diz que preciso de uma conta Premium, mais pega offiline

  • Newbie
  • Tenho uma conta premium, porém quando tento baixar as musicas, diz que preciso de uma conta Premium, mais pega offiline
  • jeffliper
  • Casual Listener
  • 311 Views
  • 3 replies
  • 0 likes
  • 311 Views
  • 3 replies
  • 0 likes

Solved!! Family premium

after prescribing to Family Premium one of my family members get the playlists that are on the administrator account. Only reason i went for the upgrade was for the playlists. relogging doesnt help on either account.regards

  • Newbie
  • after prescribing to Family Premium one of my family members get the playlists that are on the administrator account. Only reason i went for the upgrade was for the playlists.   relogging does...
  • Maxim
  • Spotify Star
  • 273 Views
  • 1 replies
  • 0 likes
  • Account
  • 273 Views
  • 1 replies
  • 0 likes

Solved!! Student Discount not verified, still charging double on card

I have been trying to get the SD on Spotify, did not verify me so I tried doing it manually. I looked on my card and I have been charged $5.37 two times as well as another $1.07 twice. These are pending but I have not made a final transaction so why ...

  • Newbie
  • I have been trying to get the SD on Spotify, did not verify me so I tried doing it manually. I looked on my card and I have been charged $5.37 two times as well as another $1.07 twice. These are pend...
  • Maxim
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

3months for 0.99 cents

I paid for the 3months for 99 cents thing and I went through and I didn't get it so I waited and it still hasn't giving me my 3 months so I check my bank account and it charged me it 2 times and I didn't get my 3months member ship?....

  • Newbie
  • I paid for the 3months for 99 cents thing and I went through and I didn't get it so I waited and it still hasn't giving me my 3 months so I check my bank account and it charged me it 2 times and I di...
  • Maxim
  • Spotify Star
  • 296 Views
  • 3 replies
  • 0 likes
  • Premium
  • 296 Views
  • 3 replies
  • 0 likes