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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9044 Views
  • 1 replies
  • 9 likes
  • Security
  • 9044 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482098 Views
  • 979 replies
  • 111 likes
  • Account
  • 482098 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210915 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210915 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120926 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120926 Views
  • 72 replies
  • 12 likes

Superuser Contribution Please add a Toggle User option on Desktop and Mobile apps.

We love our Family Plan, but my wife, kids, and I share multiple devices. It would be super duper fantastically awesome if you could add a way to switch between users who have logged in and have checked a box to Remember Me.

  • Newbie
  • We love our Family Plan, but my wife, kids, and I share multiple devices.  It would be super duper fantastically awesome if you could add a way to switch between users who have logged in and hav...
  • Dian
  • Spotify Legend
  • 302 Views
  • 1 replies
  • 1 likes
  • Account
    Login
  • 302 Views
  • 1 replies
  • 1 likes

Superuser Contribution Deleting account with inactive gmail account

I had logged out my premium account to log in on a new device however was unable to log in as I can't remember the password. The email on the account is a gmail that I can't remember having, I tried requesting a new password but was not able to find ...

  • Newbie
  • I had logged out my premium account to log in on a new device however was unable  to log in as I can't remember the password. The email on the account is a gmail that I can't remember having, I ...
  • Dian
  • Spotify Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • Account
  • 218 Views
  • 1 replies
  • 0 likes

Restoration of the removed account

Hi folks,I migrated from Russia in the spring but decided to pay my subscription from here (Serbia) only now. So when I've tried to log in, I've got a message, that an account bonded to mail address I used doesn't exist. And I am assured that I used ...

  • Newbie
  • Hi folks, I  migrated from Russia in the spring but decided to pay my subscription from here (Serbia) only now.  So when I've tried to log in, I've got a message, that an account bonded ...
  • 175 Views
  • 0 replies
  • 0 likes
  • Account
  • 175 Views
  • 0 replies
  • 0 likes

Superuser Contribution Neuerscheinungen für Dich

Moin,bis vor ein paar Wochen war unter "Browse" - "Entdecken" ein Punkt "Neuerscheinungen für dich" die Releases der neuen Woche für mich zu finden. Dieser Punkt ist nun weg. Wie bekomme ich diesen wieder?Vielen Dank für die Hilfe!

  • Newbie
  • Moin, bis vor ein paar Wochen war unter "Browse" - "Entdecken" ein Punkt "Neuerscheinungen für dich" die Releases der neuen Woche für mich zu finden. Dieser Punkt ist nun weg. Wie bekomme ich diesen...
  • Elena
  • Moderator
  • 2570 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 2570 Views
  • 3 replies
  • 0 likes

devices connecting issue

So the song I play on my phone doesn't show playing on my desktop app, also when I play on web player everything works fine, my phone or any device shows in connect to other devices options but not on the Spotify desktop app, this have been bugging m...

  • Visitor
  • So the song I play on my phone doesn't show playing on my desktop app, also when I play on web player everything works fine, my phone or any device shows in connect to other devices options but not o...
  • Jose_M
  • Spotify Star
  • 305 Views
  • 1 replies
  • 0 likes
  • 305 Views
  • 1 replies
  • 0 likes

My music disappeared

All my music left and my bill is paid

  • Visitor
  • All my music left and my bill is paid
  • Jose_M
  • Spotify Star
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in.. more than 14 days in abroad

am unable to log in... The app is saying to listen abroad more than 14 days something like that... I have changed country details in my account also but still the app is not responding .. What to do now

  • Casual Listener
  • am unable to log in... The app is saying to listen abroad more than 14 days something like that... I have changed country details in my account also but still the app is not responding .. What to do ...
  • Vasil
  • Moderator
  • 1869 Views
  • 6 replies
  • 0 likes
  • Account
    Login
  • 1869 Views
  • 6 replies
  • 0 likes

Solved!! Cannot sign in with my Facebook-generated username in my Tesla Model 3

PlanFreeCountryItalyDeviceSpotify App on Tesla Model 3Operating SystemLinux My Question or IssueI just purchased a Tesla Model 3, and I've been trying to sign in on Spotify with the username that was generated when I first signed up to Spotify with F...

  • Visitor
  • Plan Free Country Italy Device Spotify App on Tesla Model 3 Operating System Linux   My Question or Issue I just purchased a Tesla Model 3, and I've been trying to sign in on Spotify w...
  • PapaG
  • Casual Listener
  • 61096 Views
  • 11 replies
  • 2 likes
  • Account
    Login
  • 61096 Views
  • 11 replies
  • 2 likes

Superuser Contribution why am I getting error 15??

hello, I have been trying to re log into the desktop spotify app on my macbook pro, and I am getting the message “error 15” I have checked firewall, and spotify is not blocked, as well as the hosts page, where I didn’t see any “ spotify” code. no oth...

  • Casual Listener
  • hello, I have been trying to re log into the desktop spotify app on my macbook pro, and I am getting the message “error 15” I have checked firewall, and spotify is not blocked, as well as the hosts p...
  • moon_soul
  • Casual Listener
  • 528 Views
  • 2 replies
  • 0 likes
  • Account
  • 528 Views
  • 2 replies
  • 0 likes

Superuser Contribution STRANGE BUG on my accounto info (only on mobile)

PlanPremiumCountryItalyDeviceRedmi noteOperating SystemAndroid 11 My Question or Issue I've been having this bug for like a couple of years now.Every time i tried so see my account info spotify gives me an error (see the attachment). On pc i dont hav...

  • Casual Listener
  • Plan Premium Country Italy Device Redmi note Operating System Android 11   My Question or Issue   I've been having this bug for like a couple of years now. Every time i tried so...
  • Jeremy
  • Spotify Legend
  • 788 Views
  • 6 replies
  • 0 likes
  • Account
  • 788 Views
  • 6 replies
  • 0 likes

Superuser Contribution How/Can I Verify my User Account

I'm an Artist and My Artist Profile is Verifed but Is There away to Verify My User Page so If fans see a User Page That has my Picture as there Profile Pic and Name i would want them to be Following the Correct Person so Verification Would Be Nice. m...

  • Regular
  • I'm an Artist and My Artist Profile is Verifed but Is There away to Verify My User Page so If fans see a User Page That has my Picture as there Profile Pic and Name i would want them to be Following ...
  • Dian
  • Spotify Legend
  • 4331 Views
  • 9 replies
  • 0 likes
  • Account
  • 4331 Views
  • 9 replies
  • 0 likes

Solved!! Deleting spotify account help

Hi so I recently closed my spotify account because I was informed that when I did, my profile would be deleted (as in it wouldn't show up anymore at all and my followers and following would be cleared) but when I checked on my new account it was stil...

  • Visitor
  • Hi so I recently closed my spotify account because I was informed that when I did, my profile would be deleted (as in it wouldn't show up anymore at all and my followers and following would be cleare...
  • Maxim
  • Spotify Star
  • 397 Views
  • 1 replies
  • 0 likes
  • Account
  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads playing even when logged as Premium

I have a Premium account and have had it since the early days of this service. Today, for the first time ever, Spotify played an ad for me. I am logged in with my Premium account. What's going on? I have an Android phone.

  • Casual Listener
  • I have a Premium account and have had it since the early days of this service. Today, for the first time ever, Spotify played an ad for me. I am logged in with my Premium account. What's going on? &...
  • AlejaR
  • Moderator
  • 293 Views
  • 3 replies
  • 0 likes
  • Premium
  • 293 Views
  • 3 replies
  • 0 likes

Superuser Contribution Discover Weekly Garbage?

Hi, so what's up with discover weekly? It's been pure garbage for the last 4 months for me, having only bad music in it. I've disliked songs, stopped doing that now as it had 0 impact, like none. it's also recommending rap and electro to me which is ...

  • Casual Listener
  • Hi,  so what's up with discover weekly?   It's been pure garbage for the last 4 months for me, having only bad music in it. I've disliked songs, stopped doing that now as it had 0 ...
  • Borg79
  • Casual Listener
  • 3385 Views
  • 12 replies
  • 7 likes
  • Account
    Subscription
  • 3385 Views
  • 12 replies
  • 7 likes

Solved!! Location Change UAE to Germany

PlanPremiumCountryUAEDeviceOnePlus6Operating SystemAndroid My Question or IssueI recently moved from UAE to Germany. Although I am able to listen to music and have been successful in changing payment method, I can't change my location to Germany.I ha...

  • Casual Listener
  • Plan Premium Country UAE Device OnePlus6 Operating System Android   My Question or Issue I recently moved from UAE to Germany. Although I am able to listen to music and have been succe...
  • Maxim
  • Spotify Star
  • 528 Views
  • 5 replies
  • 0 likes
  • Account
  • 528 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution I can't use Spotify Connect while I could

PlanFreeCountryTurkeyDevice(Xiaomi Redmi 5 Plus)Operating System(MIUI 11.0.2, Windows 10) My Question or IssueI realised Discord doesn't show my status as "Listening to Spotify" and checked if I turned off "Show as my status" but it was on. Then I re...

  • Casual Listener
  • Plan Free Country Turkey Device (Xiaomi Redmi 5 Plus) Operating System (MIUI 11.0.2, Windows 10)   My Question or Issue I realised Discord doesn't show my status as "Listening to Spoti...
  • Elysium0
  • Newbie
  • 3870 Views
  • 9 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 3870 Views
  • 9 replies
  • 0 likes

Solved!! Pausing my payment account

Hello I'm going somewhere that i cannot use my spotify account for a few months. Can i pause my payments and keep all my saved music?

  • Casual Listener
  • Hello   I'm going somewhere that i cannot use my spotify account for a few months. Can i pause my payments and keep all my saved music?
  • Mikebffilu
  • Visitor
  • 22180 Views
  • 3 replies
  • 0 likes
  • 22180 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution How to verify the user account I use for my record label?

Hi, Spotify community,may someone tell me how to have a verification badge for the account I use for my record label to create playlists?There are many accounts which have it and they are not linked to an artist account, for example, the Disciple's a...

  • Casual Listener
  •   Hi, Spotify community, may someone tell me how to have a verification badge for the account I use for my record label to create playlists? There are many accounts which have it and the...
  • Kiril
  • Moderator
  • 3939 Views
  • 5 replies
  • 0 likes
  • Account
  • 3939 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify asks me to change my password every week.

Hello,I receive an email "Please update your Spotify password." from no-reply-spotify. I don't change my password each time, I can't even log into my account. Can you fix it? This mess has been going on for over half a year. I'm tired of coming up wi...

  • Newbie
  • Hello, I receive an email "Please update your Spotify password." from no-reply-spotify. I don't change my password each time, I can't even log into my account. Can you fix it? This mess has been goi...
  • shiggity
  • Casual Listener
  • 1926 Views
  • 4 replies
  • 4 likes
  • App & Features
    Social & Random
  • 1926 Views
  • 4 replies
  • 4 likes

Superuser Contribution My account has been hacked

himy account has hacked when I go online , automatically it make me log out And the hacker changed the email and password that make me can’t to login sorry English isn’t my first language hope you get it thank you for help

  • Newbie
  • hi my account has hacked  when I go online , automatically it make me log out  And the hacker changed the email and password that make me can’t to login  sorry English isn’t my fir...
  • Dian
  • Spotify Legend
  • 577 Views
  • 3 replies
  • 0 likes
  • Premium
    Security
    Subscription
  • 577 Views
  • 3 replies
  • 0 likes