premium subscription

Hello everyone, I payed (with an on-line created prepayed card 3 months duration) 0,99 euros in June for three months each month in order to have premium.At the end of the period i didn't cancel neither the subscription or modify the payments data bu...

• AZZI93
• Casual Listener
• Hello everyone, I payed (with an on-line created prepayed card 3 months duration) 0,99 euros in June for three months each month in order to have premium. At the end of the period i didn't cancel ne...
• 2016-10-01 12:02:36 PM
• 2016-10-01 10:59:41 PM
• Bearfootrecords
• Community Legend
• 269 Views
• 3 replies
• 0 likes
• Account
  Premium
  Subscription

Premium family redeem voucher code not working

Hi there, I clicked on accept invitation and then checked the correct inviote code was present before clicking Redeem but get an error message "Oops something went wrong. try again". treid again and same message. How do I get this fixed? Thanks

• Aus4218
• Newbie
• Hi there, I clicked on accept invitation and then checked the correct inviote code was present before clicking Redeem but get an error message "Oops something went wrong. try again". treid again and ...
• 2016-08-28 12:13:38 PM
• 2016-10-01 10:39:50 PM
• EthanS1
• Community Legend
• 610 Views
• 5 replies
• 0 likes

cancellation didn't go through

Hi, I got the 3 month offer for 1 euro back on the 30th of June. On the 29th of September, i'm sure i cancelled my subscription, however I went on to my account today and i've been charged 9.99 for the next month. Why did this happen?

• amykinsella
• Newbie
• Hi, I got the 3 month offer for 1 euro back on the 30th of June.  On the 29th of September, i'm sure i cancelled my subscription, however I went on to my account today and i've been charged 9.9...
• 2016-10-01 7:29:05 PM
• 2016-10-01 9:58:41 PM
• Maxim
• Spotify Star
• 184 Views
• 1 replies
• 0 likes

Activate Spotify Premium through T-Mobile

How can I activate my Spotify Premium that I have Billet through T-Mobile

• Brettl271
• Casual Listener
• How can I activate my Spotify Premium that I have Billet through T-Mobile
• 2016-10-01 3:18:51 AM
• 2016-10-01 8:47:41 PM
• Brettl271
• Casual Listener
• 27056 Views
• 2 replies
• 0 likes

3 months subscription offer FRAUD!!!!

• gorkagirre
• Regular
• 2016-09-30 11:44:55 PM
• 2016-10-01 8:05:17 PM
• Maxim
• Spotify Star
• 878 Views
• 8 replies
• 0 likes

I have already pay

I had payed may premium famili spotify but when I start my app in mi iphone and mac this say if for free. I have erased the app in my iphone and mac and reinstall and say the same thing FREE. What can I do?

• user-removed
• Visitor
• I had payed may premium famili spotify but when I start my app in mi iphone and mac this say if for free.    I have erased the app in my iphone and mac and reinstall and say the same thin...
• 2016-09-30 8:01:23 PM
• 2016-10-01 7:43:32 PM
• user-removed
• Not applicable
• 426 Views
• 6 replies
• 0 likes

Spotify for family problems

The good news is I've transferred from Apple music to Spotify for Family. The bad news is I'm having trouble adding my family members. All four other people have been invited and they've logged in with my details. But when one tries to play something...

• thecanines
• Newbie
• The good news is I've transferred from Apple music to Spotify for Family.  The bad news is I'm having trouble adding my family members.   All four other people have been invited and they'...
• 2016-10-01 5:09:05 PM
• 2016-10-01 6:46:04 PM
• Maxim
• Spotify Star
• 242 Views
• 1 replies
• 0 likes

I made Spotify using facebook but I can't find my friends

I made my Spotify using facebook but I cannot find my facebook friends there. When I try to load, this is what appears:What appears when I try to follow friendsIt's impossible for me to have zero friends on Spotify as I have 2,880 friends in total. I...

• cluelessmarisse
• Casual Listener
• I made my Spotify using facebook but I cannot find my facebook friends there. When I try to load, this is what appears: What appears when I try to follow friends It's impossible for me to have ze...
• 2016-09-30 6:32:03 AM
• 2016-10-01 5:33:23 PM
• cluelessmarisse
• Casual Listener
• 251 Views
• 2 replies
• 0 likes
• Account
  Premium

I dont know my email address and or passwort

i created my account and logged into spotify on sonos now i wanna log in on an computer or android phone and cant remember any of my dates -.- iam still logged into the account of sonos and i got the crediat card where the premium account gets payed ...

• Kevinbrau
• Casual Listener
• i created my account and logged into spotify on sonos now i wanna log in on an computer or android phone and cant remember any of my dates -.- iam still logged into the account of sonos and i got the...
• 2016-10-01 4:45:59 PM
• 2016-10-01 4:47:44 PM
• Kevinbrau
• Casual Listener
• 197 Views
• 1 replies
• 0 likes
• Account
  Login

Unlink Spotify from PSN

Yo how do u do this ? I need help is there a support chat or something or phone number... I need to unlink my account so I could link to another what is up with this why is it doing this why is it so difficult tell me how to unlink it using Spotify w...

• Blahhhh11
• Newbie
• Yo how do u do this ? I need help is there a support chat or something or phone number... I need to unlink my account so I could link to another what is up with this why is it doing this why is it so...
• 2016-09-14 11:21:59 PM
• 2016-10-01 4:27:11 PM
• PSNpleaseunlink
• Casual Listener
• 1079 Views
• 3 replies
• 0 likes

How to upgrade to premium and keep playlists and songs

Dear All,We have premium spotify due to our telephone company, but have already used the free account for a while on our laptop. We want to upgrade to premium but are scaired to loose al the playlists and songs we gathered over the years. Any tips ho...

• user-removed
• Visitor
• Dear All, We have premium spotify due to our telephone company, but have already used the free account for a while on our laptop. We want to upgrade to premium but are scaired to loose al the playli...
• 2016-10-01 1:34:13 PM
• 2016-10-01 2:04:41 PM
• Hubo
• Community Legend
• 2775 Views
• 1 replies
• 0 likes
• Premium

Trying To Change Monthly Payment Date...

I've already refered to this link: https://support.spotify.com/us/account_payment_help/managing_payments/change-subscription-renewal-date/ So I decided to cancel today and re-subscribe that way my monthly payment can always be reflected on the 1st of...

• brucifer_666
• Newbie
• I've already refered to this link:   https://support.spotify.com/us/account_payment_help/managing_payments/change-subscription-renewal-date/   So I decided to cancel today and re-subscr...
• 2016-10-01 1:10:55 PM
• 2016-10-01 1:40:01 PM
• Maxim
• Spotify Star
• 180 Views
• 1 replies
• 0 likes

premium user no longer uses facebook

My spotify was linked to my facebook and I was a premium user. I recently deactivated my facebook and created a new spotify. Will spotify stop charging me monthly? Is there any action on my part necessary? Thanks all!

• sandyjay00
• Casual Listener
• My spotify was linked to my facebook and I was a premium user. I recently deactivated my facebook and created a new spotify. Will spotify stop charging me monthly? Is there any action on my part nece...
• 2016-09-30 4:33:37 PM
• 2016-10-01 12:34:03 PM
• Bearfootrecords
• Community Legend
• 154 Views
• 1 replies
• 0 likes

I paid for family plan and now i cant find it

• Antoinetaylor35
• Newbie
• 2016-10-01 10:48:56 AM
• 2016-10-01 12:31:06 PM
• Bearfootrecords
• Community Legend
• 150 Views
• 1 replies
• 0 likes

Can't make a payement for premium

Hello,I am a spotify premium user since many year. Suddly my premium account was suspended and I was asked to updated my paiement. I have tryed with many credit cards (that I am sure that are valid: I have checked with my bank) but it is still refusi...

• pikhanovm
• Newbie
• Hello, I am a spotify premium user since many year. Suddly my premium account was suspended and I was asked to updated my paiement. I have tryed with many credit cards (that I am sure that are valid...
• 2016-10-01 11:19:55 AM
• 2016-10-01 12:29:03 PM
• Bearfootrecords
• Community Legend
• 165 Views
• 1 replies
• 0 likes