D

I was trying to sigh up for the student premium n they took the money off my account n I was supposed to put my school info but I accidentally close the page on my phone n I can't bet back to it to finish it up but I still got chargedThis is very stu...

• Mpuerre
• Newbie
• I was trying to sigh up for the student premium n they took the money off my account n I was supposed to put my school info but I accidentally close the page on my phone n I can't bet back to it to f...
• 2016-07-16 6:02:48 PM
• 2016-07-16 6:46:58 PM
• Maxim
• Spotify Star
• 141 Views
• 1 replies
• 0 likes
• Subscription

Account help please!

Please someone help me. I need to change the email on my spotify account but I dont know my password and i cant use my old email to reset it because its gone. I need help! I am able to log in using my facebook account though it thats any help.

• laurag15
• Casual Listener
• Please someone help me. I need to change the email on my spotify account but I dont know my password and i cant use my old email to reset it because its gone. I need help! I am able to log in using m...
• 2016-07-16 6:14:32 PM
• 2016-07-16 6:39:15 PM
• timmieschaap
• Composer
• 283 Views
• 3 replies
• 0 likes
• Account
  Free
  Login

Superuser Contribution Promo Vodafone

Hola!He "activado" una promo de vodafone para tener 3 meses gratis de premium. He recibido un mail de Spotify de 'Bienvenido a Premium', pero en Spotify no tengo ninguna función premium. Debo hacer algo para activarlo en la aplicación? O debería ser ...

• user-removed
• Visitor
• Hola! He "activado" una promo de vodafone para tener 3 meses gratis de premium. He recibido un mail de Spotify de 'Bienvenido a Premium', pero en Spotify no tengo ninguna función premium. Debo hacer...
• 2016-07-13 10:43:08 AM
• 2016-07-16 6:26:02 PM
• MaryC1
• Spotify Legend
• 196 Views
• 1 replies
• 0 likes
• Account
  Free
  Premium

Spotify logged by someone else

Hi there, Recently my spotify has been randomly paused and shows 'your account is being used somewhere else'. I have changed my facebook passwords and removed all offline devices but it still happens. And there are many playlists I didn't listen to a...

• CatEdit
• Newbie
• Hi there,   Recently my spotify has been randomly paused and shows 'your account is being used somewhere else'. I have changed my facebook passwords and removed all offline devices but it stil...
• 2016-07-16 5:53:41 AM
• 2016-07-16 6:18:16 PM
• EilerWessel
• Community Legend
• 192 Views
• 1 replies
• 0 likes
• Account

Paying with paypal

So I am using paypal, specifically unionpay to try to get spotify premium. So I click subscribe, then choose paypal, and log in to my paypal account. Then it says me to type the card number. Above it says I have 1 active unionpay card in my account. ...

• bigawesomeguru
• Newbie
• So I am using paypal, specifically unionpay to try to get spotify premium.   So I click subscribe, then choose paypal, and log in to my paypal account. Then it says me to type the card number....
• 2016-07-16 5:46:26 PM
• 424 Views
• 0 replies
• 0 likes
• Account
  Premium
  Subscription

Can't log into Spotify

Spotify kicked me out a couple days and I have yet to be able to log in. I pay every month and it's telling me my username or email or password does not work. I have opened up a new account with a different email and that works now but I do not want ...

• Brittany_1617
• Newbie
• Spotify kicked me out a couple days and I have yet to be able to log in. I pay every month and it's telling me my username or email or password does not work. I have opened up a new account with a di...
• 2016-07-16 4:09:24 PM
• 2016-07-16 5:28:11 PM
• NinaK1
• Newbie
• 216 Views
• 2 replies
• 0 likes
• Login

can't connect

I've seen many people with this problem. Getting incorrect username/password when trying to connect with facebook. When I try to log in on my MAC using safari an error message pops up saying too many redirects. Odd thing is when I hit the back button...

• cwilfong17
• Newbie
• I've seen many people with this problem.  Getting incorrect username/password when trying to connect with facebook.  When I try to log in on my MAC using safari an error message pops up say...
• 2015-07-29 6:18:43 PM
• 2016-07-16 4:36:49 PM
• Rick1992
• Casual Listener
• 466 Views
• 1 replies
• 0 likes
• Login

Unsubscribe

I want to unsubscribe my spotify premium familyplan but it seems like that's an imposible thing to do.

• Monihan68
• Casual Listener
• I want to unsubscribe my spotify premium familyplan but it seems like that's an imposible thing to do.
• 2016-07-16 9:47:58 AM
• 2016-07-16 4:02:55 PM
• Hubo
• Community Legend
• 324 Views
• 3 replies
• 0 likes
• Account
  Subscription

Premium wird seit ner woche nicht frei geschaltet obwohl ich premium war

mir wurde warum auch immer letzte woche der premium zugang genommen und seit dem nicht wieder aktualisiert obwohl unter konto steht wird am ... aktualisiert bitte um hilfe MFG. Alex

• astester
• Casual Listener
• mir wurde warum auch immer letzte woche der premium zugang genommen und seit dem nicht wieder aktualisiert obwohl unter konto steht wird am ... aktualisiert      bitte um hilfe &nb...
• 2016-07-16 8:13:12 AM
• 2016-07-16 2:55:25 PM
• astester
• Casual Listener
• 331 Views
• 4 replies
• 0 likes
• Account

Can see anything about my account. I pay for premium since nov. 2015 and get adds. I can figure out

• Jam51
• Newbie
• 2016-07-16 2:35:01 PM
• 2016-07-16 2:38:06 PM
• Maxim
• Spotify Star
• 244 Views
• 1 replies
• 0 likes
• Account

Cant log in

Forgot username and if I try and get details via email it won't saying I set up via Facebook (I didnt) and if I do try via Facebook it says i don't have spotify account associated, really can't find a way to get back on any help appreciated

• Elaine8
• Newbie
• Forgot username and if I try and get details via email it won't saying I set up via Facebook (I didnt) and if I do try via Facebook it says i don't have spotify account associated, really can't find ...
• 2016-07-16 2:36:48 PM
• 171 Views
• 0 replies
• 0 likes
• Login

Discount Family Subscriptions!

Why can't i get direct help from spotify??? Why do i have to waste time searching through community answers that don't answer my questions??? Feeling pissed and ripped off!!!

• Tlarchin
• Casual Listener
• Why can't i get direct help from spotify??? Why do i have to waste time searching through community answers that don't answer my questions??? Feeling pissed and ripped off!!!
• 2016-07-16 2:23:42 PM
• 2016-07-16 2:35:55 PM
• Maxim
• Spotify Star
• 208 Views
• 3 replies
• 0 likes
• Account

Someone using my account

Hi someone is using my Spotify account I have changed my password but it doesn't seem to have kicked them off the account could you please help ?

• Shar1623
• Casual Listener
• Hi someone is using my Spotify account I have changed my password but it doesn't seem to have kicked them off the account could you please help ?
• 2016-07-16 2:05:27 PM
• 2016-07-16 2:29:47 PM
• Maxim
• Spotify Star
• 138 Views
• 1 replies
• 0 likes
• Account

Spotify Premium tied to Telco

I currently have a Spotify account which is created under a Singapore domain. While I'm going to New Zealand for 3 years, will I be paying NZ's rate of Spotify Premium or my home country's rate of Spotify Premium? And if I'm still tied to Singapore's...

• siva992
• Newbie
• I currently have a Spotify account which is created under a Singapore domain. While I'm going to New Zealand for 3 years, will I be paying NZ's rate of Spotify Premium or my home country's rate of Sp...
• 2016-07-16 2:21:52 PM
• 512 Views
• 0 replies
• 0 likes
• Account
  Premium
  Subscription

My account

So my phone logged me out of my account and i forgot completely my email i used and my username. I pay for premium so is there anyway i can acess my account threw my credit card ?

• Enrique27
• Newbie
• So my phone logged me out of my account and i forgot completely my email i used and my username. I pay for premium so is there anyway i can acess my account threw my credit card ?
• 2016-07-16 9:29:34 AM
• 2016-07-16 2:00:01 PM
• Hubo
• Community Legend
• 154 Views
• 1 replies
• 0 likes
• Account

Someone please help

Could somebody please help me retrieve my Spotify account, I've woke up this morning and not been able to log in. When I try to receive my password it's saying my email account does not exist

• Daleale111
• Newbie
• Could somebody please help me retrieve my Spotify account, I've woke up this morning and not been able to log in. When I try to receive my password it's saying my email account does not exist
• 2016-07-16 1:10:03 PM
• 2016-07-16 1:14:22 PM
• Astame
• Community Legend
• 163 Views
• 1 replies
• 0 likes
• Account
  Login
  Premium

Am I being forced to upgrade to premium?

I have had a free account because that's all I can afford right now. Ive been using the account mostly at night for sleep therapy. Tonight, all I seem to be able to get is the screen to upgrade. Would someone please explain. Thank you.

• lynnea1
• Casual Listener
• I have had a free account because that's all I can afford right now.  Ive been using the account mostly at night for sleep therapy.  Tonight, all I seem to be able to get is the screen to u...
• 2016-07-16 10:50:36 AM
• 2016-07-16 1:08:40 PM
• Astame
• Community Legend
• 241 Views
• 1 replies
• 0 likes
• Account
  Free
  Subscription

Cant log in to my premium account after app updated

Hello, since yesterday it seems like my premium account is gone. The app on my phone seemed to have updated itself and I had to log in again. I tryed all my e-mail adresses as well as all the passwords I used but the only account I can seem to acces ...

• eluelefant
• Casual Listener
• Hello, since yesterday it seems like my premium account is gone. The app on my phone seemed to have updated itself and I had to log in again. I tryed all my e-mail adresses as well as all the passwor...
• 2016-07-16 1:04:38 PM
• 172 Views
• 0 replies
• 0 likes
• Account
  Login
  Premium