Activated premium on wrong Spotify account.

Hi! I got a year free Premium form my cell phone network provider (Chess) but when I activated it I messed up and activated it for the wrong account. I need to get premium on the right account, how?

• lpkampen
• Newbie
• Hi! I got a year free Premium form my cell phone network provider (Chess) but when I activated it I messed up and activated it for the wrong account. I need to get premium on the right account, how?
• 2012-06-28 9:50:40 PM
• 2016-05-25 1:12:55 AM
• osornios
• Spotify Star
• 477 Views
• 3 replies
• 0 likes

Spotify Family - redeemed invite not upgrading

I have set up Spotify Premium Family. I invited my daughter who has a free account, however after following the steps to redeem and reliving back in, her account in Spotify is still showing as the free version. she logs in via Facebook. I have delete...

• mel0075
• Casual Listener
• I have set up Spotify Premium Family. I invited my daughter who has a free account, however after following the steps to redeem and reliving back in, her account in Spotify is still showing as the fr...
• 2016-05-24 2:41:10 PM
• 2016-05-24 12:23:17 AM
• mel0075
• Casual Listener
• 325 Views
• 2 replies
• 0 likes
• Premium

Codigo plan familiar

Buenas, mi hermano me ha enviado un codigo para unirme a su plan familiar. El problema es que actualmente tengo activada en mi cuenta spotify una prueba de 30 dias que daban en playstation4. ¿Cuando se me termine esa prueba gratuita de 30 dias podré ...

• jluis29
• Newbie
• Buenas, mi hermano me ha enviado un codigo para unirme a su plan familiar. El problema es que actualmente tengo activada en mi cuenta spotify una prueba de 30 dias que daban en playstation4. ¿Cuando ...
• 2016-05-24 12:23:10 AM
• 311 Views
• 0 replies
• 0 likes
• Account
  Premium
  Subscription

Why am I still being charged?

So, I wanted to upgrade to the premium as a student. As I'm putting in my information, it says that it couldn't find my student information. So I assumed it didn't work. I go into my account & it's showing up a pending charge for the Spotify student ...

• talyja16
• Newbie
• So, I wanted to upgrade to the premium as a student. As I'm putting in my information, it says that it couldn't find my student information. So I assumed it didn't work. I go into my account & it...
• 2016-05-24 7:02:49 PM
• 2016-05-24 12:14:41 AM
• LordRollin
• Community Legend
• 197 Views
• 1 replies
• 0 likes
• Subscription

how do i transfer files to sd card

• leebee
• Newbie
• 2012-06-19 6:25:08 AM
• 2016-05-24 12:07:07 AM
• osornios
• Spotify Star
• 438 Views
• 2 replies
• 1 likes

Family plan being used for more than 6 months, paid and confirmed, but not working

Hello, My family plan (David and Priscila) has been used for a long time, and its paid the price of the family plan and everything, but Priscila's spotify turned to free even though it says I have the family plan. When I tried to re-subscribe her to ...

• davidslago
• Regular
• Hello,   My family plan (David and Priscila) has been used for a long time, and its paid the price of the family plan and everything, but Priscila's spotify turned to free even though it says ...
• 2016-05-24 2:17:59 PM
• 2016-05-24 12:06:56 AM
• LordRollin
• Community Legend
• 195 Views
• 1 replies
• 0 likes
• Premium

Cannot subscribe to Spotify Family

Hi, I'm a user from Malaysia. I subscribed to Spotify Premium before for RM2 for 3 months using my debit card. Now, when I want to subscribe to Spotify Family it says that my card is not valid. How can it be not valid when it also charged me RM14.90 ...

• loongmeijean
• Newbie
• Hi,   I'm a user from Malaysia. I subscribed to Spotify Premium before for RM2 for 3 months using my debit card. Now, when I want to subscribe to Spotify Family it says that my card is not val...
• 2016-05-24 6:45:08 PM
• 2016-05-24 12:05:21 AM
• LordRollin
• Community Legend
• 197 Views
• 1 replies
• 0 likes
• Account
  Premium
  Subscription

Upgrading to Premium

I upgraded to Premium as part of a 3 month for £9.99 deal, but on the confirmation email I recieved it says they will charge me every month at the bottom. I dont know if its a default email and they dont change it even if its a deal or will they char...

• charliepaws2000
• Newbie
• I upgraded to Premium as part of a 3 month for £9.99 deal, but on the confirmation email I recieved it says they will charge me every month at the bottom. I dont know if its a default email and they ...
• 2016-05-24 7:29:00 PM
• 2016-05-24 12:01:42 AM
• LordRollin
• Community Legend
• 260 Views
• 1 replies
• 0 likes
• Premium

Random Users on Account

I've had random users on my account multiple times over the past few months. I have logged out all users and reset my password multiple times to no avail. Please help, I can't even use the service most the time and will be forced to cancel my members...

• Ccohlson
• Casual Listener
• I've had random users on my account multiple times over the past few months. I have logged out all users and reset my password multiple times to no avail. Please help, I can't even use the service mo...
• 2016-05-24 10:30:17 PM
• 2016-05-24 11:54:27 PM
• Ccohlson
• Casual Listener
• 896 Views
• 3 replies
• 0 likes
• Premium

My premium will not left listen to music offline

I have upgraded to premium today. Order # 210748828253070. It will not allow for me to listen to music offline. I have tried the recommendation. Turn off turn back on and a clear re-installation. Still nothing works. I even put it in offline mode sti...

• DECHELLE1
• Newbie
• I have upgraded to premium today. Order # 210748828253070. It will not allow for me to listen to music offline. I have tried the recommendation. Turn off turn back on and a clear re-installation. Sti...
• 2016-05-24 6:06:41 PM
• 2016-05-24 11:49:42 PM
• LordRollin
• Community Legend
• 149 Views
• 1 replies
• 0 likes
• Premium

Sign In With facebook and account name and password get different results...

When I saw the $.99 for three months premium I just couldn't pass that up, so for speed reasons, I just signed in with my facebook account, then proceeded to purcahse the deal. The premium kicked in right away and I've been loving it. But just now, I...

• fxd35_hd2006
• Newbie
• When I saw the $.99 for three months premium I just couldn't pass that up, so for speed reasons, I just signed in with my facebook account, then proceeded to purcahse the deal. The premium kicked in ...
• 2016-05-24 7:11:37 PM
• 2016-05-24 11:44:08 PM
• LordRollin
• Community Legend
• 392 Views
• 1 replies
• 0 likes
• Login

3 months for premium for 0.99 CAD

Hi, I really want to subscribe myself for the 3 months of premium 0.99 CAD but I wanted to know if there is a way to pay with the money on my App Store account because I don't have any credit card and it doesn't show this option in the link that I wa...

• layadjabir
• Newbie
• Hi,  I really want to subscribe myself for the 3 months of premium 0.99 CAD but I wanted to know if there is a way to pay with the money on my App Store account because I don't have any cr...
• 2016-05-24 11:28:09 PM
• 2016-05-24 11:40:24 PM
• LordRollin
• Community Legend
• 667 Views
• 1 replies
• 0 likes
• Subscription

Problema con Movistar Premium y cuenta Premium Familiar

Hola, He estado suscrito a Spotify Premium a través de la oferta de Movistar Fusión. Me acabo de dar de baja de Movistar Premium para poder activar la cuenta Premium Familiar para 6 personas pero me sale este error en la página de activación: Desgrac...

• alvaroprb
• Casual Listener
• Hola,   He estado suscrito a Spotify Premium a través de la oferta de Movistar Fusión. Me acabo de dar de baja de Movistar Premium para poder activar la cuenta Premium Familiar para 6 personas...
• 2016-05-24 10:34:19 PM
• 2016-05-24 11:18:28 PM
• alvaroprb
• Casual Listener
• 553 Views
• 2 replies
• 0 likes
• Premium
  Subscription

Downloads

I had several playlist downloaded when I had my free premium trial and now that I have updated my spotify it says the songs and playlist needs to be downloaded again and my free trial is up??????

• Youngmancrystal
• Newbie
• I had several playlist downloaded when I had my free premium trial and now that I have updated my spotify it says the songs and playlist needs to be downloaded again and my free trial is up??????
• 2016-05-24 8:13:46 PM
• 2016-05-24 11:16:13 PM
• LordRollin
• Community Legend
• 118 Views
• 1 replies
• 0 likes
• Other

Logging in

Signed up for family plan and keeps asking my wife for password and she does not have one?

• Catfish1
• Casual Listener
• Signed up for family plan and keeps asking my wife for password and she does not have one?
• 2016-05-24 5:09:41 AM
• 2016-05-24 11:10:43 PM
• osornios
• Spotify Star
• 229 Views
• 2 replies
• 0 likes
• Login

Fiz login com Facebook mas não quero o nome e a foto

Olá desejo mudar o nome e a foto da conta mas não consigo fazer isto pelo celular. É possível mudar estes dados da conta? Na verdade eu tinha outra conta mas devido a promoção premium acabei criando outra pelo facebook sem querer e tive que logar com...

• Gabiivoss
• Casual Listener
• Olá desejo mudar o nome e a foto da conta mas não consigo fazer isto pelo celular. É possível mudar estes dados da conta? Na verdade eu tinha outra conta mas devido a promoção premium acabei criando ...
• 2016-05-24 5:23:04 PM
• 2016-05-24 11:05:38 PM
• Bittencourt
• Spotify Star
• 237 Views
• 3 replies
• 0 likes
• Account
  Login
  Premium

Le di click a la oferta de US$5.99 por 3 meses y se hizo la suscripción normal

Hoy me salió el banner de la oferta de 5.99 dólares por tres meses de Spotify Premium, hice el pago cuando me salió en la ventana, pero cuando me confirmó que se había hecho el pago, decía que se me volvería a descontar el dinero en un mes. Por su pu...

• 12124262730
• Newbie
• Hoy me salió el banner de la oferta de 5.99 dólares por tres meses de Spotify Premium, hice el pago cuando me salió en la ventana, pero cuando me confirmó que se había hecho el pago, decía que se me ...
• 2016-05-24 10:00:42 PM
• 2016-05-24 10:57:08 PM
• osornios
• Spotify Star
• 758 Views
• 1 replies
• 0 likes
• Account
  Other
  Premium
  Subscription

spotify premium

there's this offer 3 months for 9 kr. i paied the 9 kr. but didn't get premium i tried to delete it and instal it again and then log in and off again but it didn't work it still showed free. i need help

• viki1232
• Newbie
• there's this offer 3 months for 9 kr. i paied the 9 kr. but didn't get premium i tried to delete it and instal it again and then log in and off again but it didn't work it still showed free. i need h...
• 2016-05-24 10:36:55 PM
• 2016-05-24 10:47:59 PM
• LordRollin
• Community Legend
• 138 Views
• 1 replies
• 0 likes
• Account
  Free
  Premium
  Subscription