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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9138 Views
  • 2 replies
  • 9 likes
  • Security
  • 9138 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483113 Views
  • 979 replies
  • 111 likes
  • Account
  • 483113 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211194 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211194 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121076 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121076 Views
  • 72 replies
  • 12 likes

Superuser Contribution Somebody purchased premium from my debit card

I was notified earlier that somebody purchased premium from my debit card. I do not use this service and I dont have access to that account either. What can I do in this situation?

  • Newbie
  • I was notified earlier that somebody purchased premium from my debit card. I do not use this service and I dont have access to that account either.  What can I do in this situation?   &n...
  • Ivan
  • Spotify Legend
  • 519 Views
  • 2 replies
  • 0 likes
  • Security
  • 519 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can’t change my artist profil picture

hi,As a band we try to change our profile picture (with Spotify for Artists) but it doesn’t work. (It’s the picture you can see in the search results and on the very top of the artist’s page on mobile). Actually it’s our album artwork but we want to ...

  • Casual Listener
  • hi, As a band we try to change our profile picture (with Spotify for Artists) but it doesn’t work. (It’s the picture you can see in the search results and on the very top of the artist’s page on mob...
  • Mihail
  • Spotify Legend
  • 1240 Views
  • 3 replies
  • 0 likes
  • Account
    Other
  • 1240 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify on Samsung:track changes randomly and Webplayer Microsoft Edge icon appears with no reason

I am using Spotify Premium on my Samsung Galaxy since a few weeks, suddenly today tracks started stopping after 2 seconds and passed authomatically to other Russian songs I never had heard before, and the "web player microsoft edge" appeared written ...

  • Newbie
  • I am using Spotify Premium on my Samsung Galaxy since a few weeks, suddenly today tracks started stopping after 2 seconds and passed authomatically to other Russian songs I never had heard before, an...
  • Jeremy
  • Spotify Legend
  • 632 Views
  • 3 replies
  • 1 likes
  • Account
  • 632 Views
  • 3 replies
  • 1 likes

[Android] Why is my account playing music that is not me?

I am trying to log into my account to play music and it is already playing through a different device that is not me. When I try to switch it to my browser, it switches back to whoever is in my account. I have tried changing my password and it still ...

  • Visitor
  • I am trying to log into my account to play music and it is already playing through a different device that is not me. When I try to switch it to my browser, it switches back to whoever is in my accou...
  • STLBatman
  • Gig Goer
  • 372 Views
  • 1 replies
  • 0 likes
  • Android
  • 372 Views
  • 1 replies
  • 0 likes

Every time I open Spotify, I see all this EXTRA **bleep** I don't want to see....

Premium for family Country USA Device Mac One thing that really bugs the **bleep** out of me is when I open spotify, the last song I was playing from a playlist is there on the bottom but I'm no longer in the playlist. I have HUNDREDS of playlists. I...

  • Casual Listener
  • Premium for family   Country USA   Device Mac     One thing that really bugs the **bleep** out of me is when I open spotify, the last song I was playing from a playlist is ...
  • TigerAudioInc
  • Casual Listener
  • 734 Views
  • 3 replies
  • 1 likes
  • Other
  • 734 Views
  • 3 replies
  • 1 likes

Account Hacked ( I tried Pass Changed, Changed Email and Sign out everywhere)

PlanPremiumCountryPhilippinesDevicePC DesktopOperating SystemWindows 10 My Question or IssueI noticed that my song keeps on changing randomly halfway and found out that someone is logged in via Web Browser (FireFox). I have tried changing my email, p...

  • Newbie
  • Plan Premium Country Philippines Device PC Desktop Operating System Windows 10   My Question or Issue I noticed that my song keeps on changing randomly halfway and found out that someo...
  • AdamDamon
  • Spotify Star
  • 467 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 467 Views
  • 1 replies
  • 0 likes

I think someone’s on my account

PlanPremiumCountryAmerica My Question or Issueso for like the past few weeks i get on my account and i see these playlist on my recently listened to list. but it’s not me, and i’ve changed my password a few times cause i assumed i was being hacked or...

  • Newbie
  • Plan Premium Country America    My Question or Issue so for like the past few weeks i get on my account and i see these playlist on my recently listened to list. but it’s not me, and...
  • AdamDamon
  • Spotify Star
  • 390 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Web Player (Safari) Continues To Be In My Account Even After Signing Out Everywhere

PlanSpotify Premium DuoCountryNorth AmericaDevicePC, Samsung S20+Operating SystemAndroid 11My Question or IssueHi, as stated in the subject line, I've been battling with a hacker all morning and only just recently managed to get them off of my accoun...

  • Newbie
  • Plan Spotify Premium Duo Country North America Device PC, Samsung S20+ Operating System Android 11 My Question or Issue Hi, as stated in the subject line, I've been battling with a hacker al...
  • Novy
  • Moderator
  • 377 Views
  • 1 replies
  • 2 likes
  • Account
    Login
    Security
  • 377 Views
  • 1 replies
  • 2 likes

Superuser Contribution my spotify playlist is gone and i cant recover it

PlanFree/PremiumCountryusDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)hp chromebookOperating System(iOS 10, Android Oreo, Windows 10,etc.)windows 10My Question or Issueits been a while since i used spotify but i came back today and i coul...

  • Casual Listener
  • Plan Free/Premium Country us Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) hp  chromebook Operating System (iOS 10, Android Oreo, Windows 10,etc.) windows 10 My Quest...
  • Alex
  • Spotify Legend
  • 382 Views
  • 1 replies
  • 0 likes
  • Account
  • 382 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Change from family member to family owener account w/o playlist loss

Hello. I presently have a family member account and would like to change to family owner account. However I don't want to lose my playlists.How shall I proceed?Thanks,

  • Newbie
  • Hello.   I presently have a family member account and would like to change to family owner account. However I don't want to lose my playlists. How shall I proceed? Thanks,
  • Ver
  • Spotify Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 447 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for Artists keeps deleting my artist playlists/artist pick!

On Spotify for Artists, I tried to add a second 'Artist Playlist' to my artist profile, after having one playlist on there for nearly a month with no issues. Since trying to add this second playlist, my profile keeps removing both artist playlists an...

  • Newbie
  • On Spotify for Artists, I tried to add a second 'Artist Playlist' to my artist profile, after having one playlist on there for nearly a month with no issues. Since trying to add this second playlist,...
  • Mihail
  • Spotify Legend
  • 458 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Other
  • 458 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account login

PlanFreeCountryIndiaDevicedesktopOperating Systemwindows 10 My Question or IssueNo matter how many times i reset my password im unable to login , can only login with the email method (without password way on mobile)Right after when i reset password ,...

  • Newbie
  • Plan Free Country India Device desktop Operating System windows 10   My Question or Issue No matter how many times i reset my password im unable to login , can only login with the emai...
  • Jeremy
  • Spotify Legend
  • 451 Views
  • 1 replies
  • 0 likes
  • Account
  • 451 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone wants to use my Email

Today at 4:21 AM I received an email that my email address on Spotify got changed and that I should confirm it. The problem is though that I don't even have Spotify! (Just made this account to post the issue) and that I was even asleep during the tim...

  • Newbie
  • Today at 4:21 AM I received an email that my email address on Spotify got changed and that I should confirm it. The problem is though that I don't even have Spotify! (Just made this account to post t...
  • Mihail
  • Spotify Legend
  • 345 Views
  • 1 replies
  • 0 likes
  • Other
    Security
  • 345 Views
  • 1 replies
  • 0 likes

Help understanding personal data json

Recently downloaded my personal data in hopes of finding a specific song I played before but when I extracted the RAR I was greeted with all these json files and with no idea which file to open and how to decode the values to get the name of the song...

  • Newbie
  •   Recently downloaded my personal data in hopes of finding a specific song I played before but when I extracted the RAR I was greeted with all these json files and with no idea which file to op...
  • madeleineromero
  • Casual Listener
  • 5737 Views
  • 6 replies
  • 1 likes
  • Account
    Other
  • 5737 Views
  • 6 replies
  • 1 likes

My playlist Just Got Deleted

PlanPremiumCountryU.S.DeviceGoogle Pixel 3A XLOperating SystemAndroid version 11 I created a blank playlist, earlier, because I thought of an idea to mess with, for whenever. I just looked in my playlist section, and I saw that it's not there. Either...

  • Roadie
  • Plan Premium Country U.S. Device Google Pixel 3A XL Operating System Android version 11   I created a blank playlist, earlier, because I thought of an idea to mess with, for whenever. I...
  • MadmanOnWheels
  • Roadie
  • 600 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Security
  • 600 Views
  • 2 replies
  • 0 likes

Superuser Contribution **bleep**

PlanPremium DuoCountryThe Netherlands (NL)DeviceMacbook Pro (2017)Operating SystemMacOS CatalinaMy Question or IssueToday I have signed up for spotify with the Premium Duo plan. After signing up and verification via iDeal I got an e-mail to add my ad...

  • Newbie
  • Plan Premium Duo Country The Netherlands (NL) Device Macbook Pro (2017) Operating System MacOS Catalina My Question or Issue Today I have signed up for spotify with the Premium Duo plan. Aft...
  • Eni
  • Moderator
  • 351 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 351 Views
  • 1 replies
  • 0 likes

Email address on account

Basically, I want to change the email address associated with an account. Can the old email then open its own new account?The reason is I want to take over an account that I shared which knows me very well at this stage.

  • Newbie
  • Basically, I want to change the email address associated with an account. Can the old email then open its own new account? The reason is I want to take over an account that I shared which knows me v...
  • Billy-J
  • Spotify Star
  • 404 Views
  • 1 replies
  • 0 likes
  • Account
  • 404 Views
  • 1 replies
  • 0 likes

HACKED and nothing's working

PlanFreeCountryCanadaDeviceLenovo Thinkpad T430Operating SystemWindows 10 My Question or IssueSomeone is on my account and I can't get them off. I've reset my password 3 times in the last 10 minutes, remotely logged all devices out of my account twic...

  • Newbie
  •   Plan Free Country Canada Device Lenovo Thinkpad T430 Operating System Windows 10   My Question or Issue Someone is on my account and I can't get them off. I've reset my passw...
  • Billy-J
  • Spotify Star
  • 418 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 418 Views
  • 1 replies
  • 0 likes

spotify for artists profile disabled

My Artist Account has been disabled. I’ve contacted support and in order to verify that it’s my account, I’m being asked to name a song title from my “Liked Songs”. I’m told I have two attempts to get a correct answer. I don’t remember “liking” any s...

  • Newbie
  • My Artist Account has been disabled. I’ve contacted support and in order to verify that it’s my account, I’m being asked to name a song title from my “Liked Songs”. I’m told I have two attempts to ge...
  • Billy-J
  • Spotify Star
  • 594 Views
  • 1 replies
  • 0 likes
  • Account
  • 594 Views
  • 1 replies
  • 0 likes

Superuser Contribution [All Platforms][Other] Play a song once

Hey maybe I've missed how tk do this. But when I go to bed I occasionally want to listen to a song but I can't sleep with music going so I'll listen to a song or two then have to get up to turn it off. It would be nice if I could add a few songs to t...

  • Visitor
  • Hey maybe I've missed how tk do this. But when I go to bed I occasionally want to listen to a song but I can't sleep with music going so I'll listen to a song or two then have to get up to turn it of...
  • Eni
  • Moderator
  • 343 Views
  • 2 replies
  • 0 likes
  • 343 Views
  • 2 replies
  • 0 likes