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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8989 Views
  • 1 replies
  • 9 likes
  • Security
  • 8989 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481137 Views
  • 979 replies
  • 111 likes
  • Account
  • 481137 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210660 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210660 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120743 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120743 Views
  • 72 replies
  • 12 likes

Password recovery

Hello! i have a huge problem, i have a premium account, the thing is I belive to have opened it with a typo error on the password or something because i cant use it anymore. my prolem is that i have been tryng to get my Password recovery email for se...

  • Newbie
  • Hello! i have a huge problem, i have a premium account, the thing is I belive to have opened it with a typo error on the password or something because i cant use it anymore. my prolem is that i have ...
  • 134 Views
  • 0 replies
  • 0 likes
  • Login
    Premium
    Security
    Subscription
  • 134 Views
  • 0 replies
  • 0 likes

3 months of Premium for 99 cents

I want to get the 3 months of Premium for 99 cents. I tried to buy it through the app using my iTunes account. The pop up for the offer was everywhere and I clicked on it but it wouldn't let me. I found that they were trying to charge me the normal p...

  • Newbie
  • I want to get the 3 months of Premium for 99 cents. I tried to buy it through the app using my iTunes account. The pop up for the offer was everywhere and I clicked on it but it wouldn't let me. I fo...
  • driveflanger
  • Community Legend
  • 386 Views
  • 1 replies
  • 0 likes
  • Free
    Premium
    Subscription
  • 386 Views
  • 1 replies
  • 0 likes

99¢ premium deal on the app

Hi I was wondering if you can get the 99¢ for 3 months deal via the Spotify app using iTunes payment. Cuz that would be really convenient lol

  • Newbie
  • Hi I was wondering if you can get the 99¢ for 3 months deal via the Spotify app using iTunes payment. Cuz that would be really convenient lol
  • Sum1Rndm
  • Newbie
  • 252 Views
  • 2 replies
  • 2 likes
  • Premium
    Subscription
  • 252 Views
  • 2 replies
  • 2 likes

i have spotify premium but it wont work on my phone

My phone doesn't register that I have premium. On Spotify on my laptop it says that I have premium, but my phone doesn't get it .. I've tried to log on and off several times in different ways (switched between email and username). What should I do? U...

  • Newbie
  • My phone doesn't register that I have premium. On Spotify on my laptop it says that I have premium, but my phone doesn't get it ..    I've tried to log on and off several times in diffe...
  • chrissy0595
  • Newbie
  • 1706 Views
  • 6 replies
  • 0 likes
  • 1706 Views
  • 6 replies
  • 0 likes

Payment made got reciept.

I made a payment via spotify gift card. I got a reciept in my email. Now it says my account is paused til payment is made. What's the deal

  • Newbie
  • I made a payment via spotify gift card. I got a reciept in my email. Now it says my account is paused til payment is made. What's the deal
  • gnovella16
  • Roadie
  • 201 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 201 Views
  • 1 replies
  • 0 likes

payed but no premium

rogers pays for my spotify( spotify is free with my phone plan) i got emails saying that payment cant be made, i called rogers and they say that the paymet is made, it shows "listen" on rogers.com.. on rogers.com it shows its payed for, on my iphone ...

  • Casual Listener
  • rogers pays for my spotify( spotify is free with my phone plan)  i got emails saying that payment cant be made, i called rogers and they say that the paymet is made,   it shows "listen" on ...
  • gnovella16
  • Roadie
  • 208 Views
  • 1 replies
  • 0 likes
  • Premium
  • 208 Views
  • 1 replies
  • 0 likes

I dont receive the email

Hi everubody, I paid for premium but I don't receive anything email or something, just my bank send me a notice of withdrawal of money and end.

  • Newbie
  • Hi everubody, I paid for premium but I don't receive anything email or something, just my bank send me a notice of withdrawal of money and end.
  • gnovella16
  • Roadie
  • 167 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 167 Views
  • 1 replies
  • 0 likes

Connecting to Facebook not working

I have connected to my Facebook account, but I hear the songs do not appear there. It seems that only connection was made to search for friends, but the system to "LastFM style" does not work. It would be a problem even with the beads, or in configur...

  • Regular
  • I have connected to my Facebook account, but I hear the songs do not appear there. It seems that only connection was made to search for friends, but the system to "LastFM style" does not work. It wou...
  • wyattmorgan
  • Casual Listener
  • 2402 Views
  • 9 replies
  • 0 likes
  • 2402 Views
  • 9 replies
  • 0 likes

International use

I am a Spotify premium user and have been using Spotify in Japan for 4 months now. However, Spotify froze one night and I got logged out and now it won't let me log back in. It recognizes my Facebook account but it says I can only use Spotify for 14 ...

  • Newbie
  • I am a Spotify premium user and have been using Spotify in Japan for 4 months now. However, Spotify froze one night and I got logged out and now it won't let me log back in. It recognizes my Facebook...
  • gnovella16
  • Roadie
  • 285 Views
  • 1 replies
  • 0 likes
  • Premium
  • 285 Views
  • 1 replies
  • 0 likes

Spotify in PS4

Hi, I am in Colombia I used to listen spotify music on my playstation, the account was synced with my Ipad.Yesterday I open spotify on my playstation and I got the screen asking to create an account or log in using my user name and password. I went t...

  • Newbie
  • Hi, I am in  Colombia   I used to listen spotify music on my playstation, the account was synced with my Ipad. Yesterday I open spotify on my playstation and I got the screen asking to c...
  • gnovella16
  • Roadie
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 212 Views
  • 1 replies
  • 0 likes

Problem signing up for 3-month premium spotify 99 cents

Hello, I made a spotify account today because i saw the 3-month trial for 99 cents. I paid with a debit card, it went to a page that said i will have a? receipt sent to my e-mail. i never got a receipt sent to my e-mail though. so i try to sign on to...

  • Visitor
  • Hello,   I made a spotify account today because i saw the 3-month trial for 99 cents. I paid with a debit card, it went to a page that said i will have a? receipt sent to my e-mail. i never go...
  • user-removed
  • Not applicable
  • 238 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 238 Views
  • 1 replies
  • 0 likes

Spotify stole my new CC number and charged me without authorization!

-Had a Spotify premium acct. set up on an OLD debit card-Got a NEW debit card and did not update my Spotify payment info-Spotify, unable to charge the OLD debit card, emails me repeatedly, requesting my new payment info. -I decide that I no longer wa...

  • Newbie
  • -Had a Spotify premium acct. set up on an OLD debit card -Got a NEW debit card and did not update my Spotify payment info -Spotify, unable to charge the OLD debit card, emails me repeatedly, reques...
  • gnovella16
  • Roadie
  • 959 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 959 Views
  • 1 replies
  • 0 likes

Changing play plan

I literally JUST bought the 9.99 for three months, but I want to switch to the 14.99 for three months so my husband and I can use the family plan. Is it possible to just pay the difference since I odered the 9.99 plan not even twenty minutes ago???

  • Newbie
  • I literally JUST bought the 9.99 for three months, but I want to switch to the 14.99 for three months so my husband and I can use the family plan. Is it possible to just pay the difference since I od...
  • gnovella16
  • Roadie
  • 149 Views
  • 1 replies
  • 0 likes
  • Account
  • 149 Views
  • 1 replies
  • 0 likes

Gifting Premium

Hello, Is this somehow possible to gift the premium (3 months for 6.99€) for friend? I can't seem to find any way to do so help mee

  • Newbie
  • Hello,     Is this somehow possible to gift the premium (3 months for 6.99€) for friend?     I can't seem to find any way to do so 😞    help mee
  • gnovella16
  • Roadie
  • 246 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 246 Views
  • 1 replies
  • 0 likes

Fake or fraudulent accounts

Where can i report people selling fraudulent accounst?https://www.facebook.com/profile.php?id=100010874044705

Captura de pantalla 2015-12-14 a las 17.17.23.png
  • Newbie
  • Where can i report people selling fraudulent accounst? https://www.facebook.com/profile.php?id=100010874044705
  • 186 Views
  • 0 replies
  • 0 likes
  • Account
  • 186 Views
  • 0 replies
  • 0 likes

I'm being overcharged

My bank acount says spotify charged me twice for the same thing on the same day. The help page says that it did this to pay for the next month which i did not want to pay for yet. How do i get my money back for this???

  • Newbie
  • My bank acount says spotify charged me twice for the same thing on the same day. The help page says that it did this to pay for the next month which i did not want to pay for yet. How do i get m...
  • 105 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 105 Views
  • 0 replies
  • 0 likes

Changing my subscription

Hi I was just looking for some info/advice I'm currently on a family plan wich includes my little bro and sis which is 19.99 a month but I'm due to change my phone contract in which I will get Spotify premium free for 12months so what happens will I ...

  • Newbie
  • Hi I was just looking for some info/advice I'm currently on a family plan wich includes my little bro and sis which is 19.99 a month but I'm due to change my phone contract in which I will get Spotif...
  • gnovella16
  • Roadie
  • 147 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
    Unlimited
  • 147 Views
  • 1 replies
  • 0 likes

Cannot change email, email is shown as already in use. Probably from old deleted facebook account.

Hello, Currently in my standalone Spotify account settings I have an email address that I am not using anymore. It is not, however, possible to change the email to my main one that I am using now, as it is shown as already reserved. Probably this pro...

  • Newbie
  • Hello,   Currently in my standalone Spotify account settings I have an email address that I am not using anymore. It is not, however, possible to change the email to my main one that I am usin...
  • gnovella16
  • Roadie
  • 191 Views
  • 1 replies
  • 0 likes
  • Account
  • 191 Views
  • 1 replies
  • 0 likes

Solved!! College discount didn't work still got charged.

I was attempting to get the college discount with no avail. Of course being me, I try to see if my sister's identity works and it doesn't either. Now I've been charged 3 times by Spotify for nothing. I'm still on Spotify free and I've already contact...

  • Casual Listener
  • I was attempting to get the college discount with no avail. Of course being me, I try to see if my sister's identity works and it doesn't either. Now I've been charged 3 times by Spotify for nothing....
  • Cc7
  • Newbie
  • 376 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 376 Views
  • 3 replies
  • 0 likes

Playlists not coming up

I've had spotify for about a year now. The last couple months every time i go to my whole lists of playlists it will only get to the "d"s. Settings takes forever to get to. You see the loading circle for like 5 minutes before it actually goes to sett...

  • Newbie
  • I've had spotify for about a year now. The last couple months every time i go to my whole lists of playlists it will only get to the "d"s. Settings takes forever to get to. You see the loading circle...
  • 198 Views
  • 0 replies
  • 0 likes
  • Free
  • 198 Views
  • 0 replies
  • 0 likes