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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9075 Views
  • 1 replies
  • 9 likes
  • Security
  • 9075 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482406 Views
  • 979 replies
  • 111 likes
  • Account
  • 482406 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210983 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210983 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120985 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120985 Views
  • 72 replies
  • 12 likes

Premium is gone

Hello, I have a spotify premium free for 3 months, then I started to pay 5,99 € for September and October but now, after the 1st December my Spotify Premium its gone. I have money on my card to pay it, when I try to pay it like for that two months i ...

  • Newbie
  • Hello,   I have a spotify premium free for 3 months, then I started to pay 5,99 € for September and October but now, after the 1st December my Spotify Premium its gone. I have money on my card...
  • gnovella16
  • Roadie
  • 174 Views
  • 1 replies
  • 0 likes
  • Account
  • 174 Views
  • 1 replies
  • 0 likes

I have two accounts

HelloI have two accounts coming out of my debt card. I want to cancel on of my subscriptions. Please

  • Newbie
  • Hello I have two accounts coming out of my debt card. I want to cancel on of my subscriptions. Please
  • gnovella16
  • Roadie
  • 160 Views
  • 1 replies
  • 0 likes
  • Premium
  • 160 Views
  • 1 replies
  • 0 likes

Payment for family account made but account said payment not made

Wife made payment but has not reflected and premium content cut off. Can't talk to a person to solve this problem.

  • Newbie
  • Wife made payment but has not reflected and premium content cut off. Can't talk to a person to solve this problem.
  • gnovella16
  • Roadie
  • 162 Views
  • 1 replies
  • 0 likes
  • Account
  • 162 Views
  • 1 replies
  • 0 likes

3 Month Trial

I paid for a 3 month premium trial less than a week ago and today I got a message that says my trial is going to expire in 24 hours.Why?

  • Newbie
  • I paid for a 3 month premium trial less than a week ago and today I got a message that says my trial is going to expire in 24 hours. Why?
  • gnovella16
  • Roadie
  • 309 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 309 Views
  • 1 replies
  • 0 likes

Log in

I have spotify premium and cannot log in to my account. It just keeps saying you have already created an account with this email and won't let me continue. How ever I can still follow myself on someone else's spotify.

  • Casual Listener
  • I have spotify premium and cannot log in to my account. It just keeps saying you have already created an account with this email and won't let me continue. How ever I can still follow myself on someo...
  • gnovella16
  • Roadie
  • 258 Views
  • 1 replies
  • 0 likes
  • Premium
  • 258 Views
  • 1 replies
  • 0 likes

upgraded from free to premium with rogers for 2 years free

I have the free version of spotify and my trial has expired. I upgraded my rogers account and got a 2 year free premium spotify. The problem is my account on spotify isnt showing premium its still showing the trial version. Ive tried loggin in and ou...

  • Newbie
  • I have the free version of spotify and my trial has expired. I upgraded my rogers account and got a 2 year free premium spotify. The problem is my account on spotify isnt showing premium its still sh...
  • gnovella16
  • Roadie
  • 601 Views
  • 1 replies
  • 0 likes
  • Account
  • 601 Views
  • 1 replies
  • 0 likes

Subscription

I changed from paying the monthly premium fee on my credit card to my cell phone account and still I am unable to access my playlist. Help!!!!

  • Visitor
  • I changed from paying the monthly premium fee on my credit card to my cell phone account and still I am unable to access my playlist. Help!!!!
  • gnovella16
  • Roadie
  • 172 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 172 Views
  • 1 replies
  • 0 likes

Solved!! Cancelt spotify, not correct

A few weeks ago i canceld my spotify premium account and everything said it was correct. today i openend my desktop spotify and it said 'spotify premium' insted of 'spotify free' so i checked on thet site and found my account was not canceld but my p...

  • Casual Listener
  • A few weeks ago i canceld my spotify premium account and everything said it was correct. today i openend my desktop spotify and it said 'spotify premium' insted of 'spotify free' so i checked on thet...
  • Kars-Keizer
  • Casual Listener
  • 352 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 352 Views
  • 2 replies
  • 0 likes

Log In Error on Onkyo Receiver

I had to upgrade my android app the other night and when I did this I changed my Spotify password. Since then I have been unable to log in to my Onkyo receiver which is a CR-N755. I can access Spotify on my android tablet and on my desktop computer b...

  • Casual Listener
  • I had to upgrade my android app the other night and when I did this I changed my Spotify password.  Since then I have been unable to log in to my Onkyo receiver which is a CR-N755.  I can a...
  • Menacevenice
  • Casual Listener
  • 524 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 524 Views
  • 2 replies
  • 0 likes

Question about premium

So I did the whole one month free thing then you pay $9.99, well I was wondering if I cancel my subscription then sign up for a student subscription would I have to pay the 4.99+ tax immediately or would I be charged after the one month free ends?

  • Casual Listener
  • So I did the whole one month free thing then you pay $9.99, well I was wondering if I cancel my subscription then sign up for a student subscription would I have to pay the 4.99+ tax immediately or w...
  • Mordornoob
  • Casual Listener
  • 283 Views
  • 4 replies
  • 0 likes
  • Premium
    Subscription
  • 283 Views
  • 4 replies
  • 0 likes

premium

On November 30.2015,you all charged my MasterCard 2x for premium, I want 1 of the payment added back to my card, also it keeps saying premium free, & won't let me download or anything, thank you in advance, for answering my problems

  • Regular
  • On November 30.2015,you all charged my MasterCard 2x for premium, I want 1 of the payment added back to my card, also it keeps saying premium free, & won't let me download or anything, thank you ...
  • kitty53smith
  • Regular
  • 229 Views
  • 3 replies
  • 0 likes
  • Premium
  • 229 Views
  • 3 replies
  • 0 likes

Premium ($.99 to $5)

I was curious if I can get the 3 months of Spotify Premium for $.99 and then also get the $5 for students following those 3 months. Any information that you have would be helpful. Thanks!

  • Newbie
  • I was curious if I can get the 3 months of Spotify Premium for $.99 and then also get the $5 for students following those 3 months. Any information that you have would be helpful. Thanks!
  • Taylor
  • Community Legend
  • 268 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 268 Views
  • 1 replies
  • 0 likes

premium

how do I select my other3 distributions,& just keep. my first one

  • Regular
  • how do I select my other3 distributions,& just keep. my first one
  • jonasherdegen
  • Community Legend
  • 188 Views
  • 2 replies
  • 0 likes
  • Account
  • 188 Views
  • 2 replies
  • 0 likes

Can't log in to Spotify account! Help

Hello, I have been unable to login to my Spotify account for a few days. The error message i'm receiving states that my "login failed", however I was recently billed for November. I've tried resetting my password but and the same issue. I gave up and...

  • Regular
  • Hello, I have been unable to login to my Spotify account for a few days. The error message i'm receiving states that my "login failed", however I was recently billed for November. I've tried resettin...
  • KatesHere
  • Community Legend
  • 490 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 490 Views
  • 6 replies
  • 0 likes

Gift card invalid?

I bought one yesterday and it said it's not valid, I asked the people from the store and they said it was activated, but when I try to use it, it says that the code isn't valid...

  • Newbie
  • I bought one yesterday and it said it's not valid, I asked the people from the store and they said it was activated, but when I try to use it, it says that the code isn't valid...
  • KatesHere
  • Community Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 282 Views
  • 1 replies
  • 0 likes

After 3 months for 99 cents-> Student Premium

Hello, Im a student and want to try out the Premium for 3 Months. My question is: can I switch to student Premium after the 3 months or do I have to pick the normal Premium for 9,99 Euro.

  • Casual Listener
  • Hello,    Im a student and want to try out the Premium for 3 Months.  My question is: can I switch to student Premium after the 3 months or do I have to pick the normal Premium for ...
  • KatesHere
  • Community Legend
  • 379 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Subscription
  • 379 Views
  • 1 replies
  • 0 likes

I've been charged TWICE.

Last month my account stopped to be PREMIUM, and just changed to FREE. Well, it wasn't charged, I didnt care about ir, and used the FREE Spotify, with Adds and so on. But this month, December, it came back to PREMIUM and they charged me twice. I woul...

  • Casual Listener
  • Last month my account stopped to be PREMIUM, and just changed to FREE.   Well, it wasn't charged, I didnt care about ir, and used the FREE Spotify, with Adds and so on.   But this month...
  • csjr82
  • Casual Listener
  • 184 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 184 Views
  • 1 replies
  • 0 likes

Why am I not eligible for 3 months at $0.99 each?

I recently had to swtich my debit card for a new one and forgot to update the payment information for my Spotify account. When I went to go and do this finally I saw an advertisement that said 3 months of spotify premium for $0.99/ea month. I thought...

  • Casual Listener
  • I recently had to swtich my debit card for a new one and forgot to update the payment information for my Spotify account. When I went to go and do this finally I saw an advertisement that said 3 mont...
  • KatesHere
  • Community Legend
  • 8456 Views
  • 4 replies
  • 1 likes
  • Account
    Premium
    Subscription
  • 8456 Views
  • 4 replies
  • 1 likes

Couldn't add you to the Family plan as your account needs to be based in the same country

I sent a Family plan invite to my wife's email address. After resting her password (perhaps she's not the one who made the account?) she tried to accept the invite by entering the token. She was told: We couldn't add you to the Family plan as your ac...

  • Regular
  • I sent a Family plan invite to my wife's email address. After resting her password (perhaps she's not the one who made the account?) she tried to accept the invite by entering the token. She was told...
  • 1187677839
  • Casual Listener
  • 1034 Views
  • 2 replies
  • 0 likes
  • Account
  • 1034 Views
  • 2 replies
  • 0 likes

changing my country

hello! i would like to change the country on my spotify account but the only option is singapore can you help me out thanks

  • Casual Listener
  • hello!   i would like to change the country on my spotify account but the only option is singapore can you help me out   thanks
  • Ox1
  • Roadie
  • 286 Views
  • 3 replies
  • 0 likes
  • Account
  • 286 Views
  • 3 replies
  • 0 likes