Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
yesterday
ssydmarie
Visitor
9138 Views
2 replies
9 likes
Security

9138 Views
2 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
3 weeks ago
g2_gdlm
Casual Listener
483113 Views
979 replies
111 likes
Account

483113 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1211194 Views
119 replies
117 likes
Account

1211194 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
121076 Views
72 replies
12 likes
Account
Login
Premium

121076 Views
72 replies
12 likes

Account Stolen

PlanPremiumCountryItalyDeviceOneplus 7 ProOperating SystemAndroid Hi, I think my account was stolen because I can't log in and if I check my profile from another account I see that I have new playlists and new artists that I never heard before. I don...

Drainexodus
Visitor
Plan Premium Country Italy Device Oneplus 7 Pro Operating System Android Hi, I think my account was stolen because I can't log in and if I check my profile from another accoun...
2021-01-30 12:32:31 PM
2021-01-30 1:50:06 PM
JonniApollo
Visitor
678 Views
2 replies
0 likes
Account
Login
Premium
Security

678 Views
2 replies
0 likes

Solved!! Uploaded album through Distrokid, song on album is grayed out

Hello, We uploaded our new album to Spotify through Distrokid. We received a notifiation a couple of days ago that it was live on Spotify. When I check the album on Spotify on my computer, one of the songs is grayed out. When I check it through the S...

sleeprecordings
Regular
Hello, We uploaded our new album to Spotify through Distrokid. We received a notifiation a couple of days ago that it was live on Spotify. When I check the album on Spotify on my com...
2018-07-30 4:26:29 AM
2021-01-29 11:26:21 PM
Blacksunshine93
Casual Listener
9444 Views
13 replies
0 likes
Account
Other

9444 Views
13 replies
0 likes

Can’t download for offline play & status is wrong

Hi I have just subscribed to the Premium Family Spotify and have the first month free. I have a couple of problems. I amunable to download an album to play off line. There is no option to download or download as playlist etc? Because of this I checke...

Davetherave2
Casual Listener
Hi I have just subscribed to the Premium Family Spotify and have the first month free. I have a couple of problems. I am unable to download an album to play off line. There is no option to...
2021-01-29 8:42:48 PM
2021-01-29 8:54:05 PM
Davetherave2
Casual Listener
456 Views
1 replies
0 likes
Premium for Family

456 Views
1 replies
0 likes

Superuser Contribution Recently played artist at home page not updating [Desktop]

PlanPremium Operating SystemWindows 10 My Question or IssueIn the "Home" section of Spotify desktop, "Recently played artists" stays in the top of the screen, and has been stuck with an artist that I have listened to basically only once and don't rea...

RudiVanDanck
Casual Listener
Plan Premium Operating System Windows 10 My Question or Issue In the "Home" section of Spotify desktop, "Recently played artists" stays in the top of the screen, and has been stu...
2020-07-25 9:04:19 PM
2021-01-29 6:04:58 PM
prvncher
Casual Listener
1953 Views
15 replies
2 likes
Other

1953 Views
15 replies
2 likes

[All Platforms] Hacker ruined my recommendations and top artists

So my free account got hacked. Spotify sent me an email to reset my password, I also signed out everywhere. So I have complete control of my account again. Now my problem is the hacker listened to a lot of weird music which is now ruining my recommen...

Bond-Cool
Visitor
So my free account got hacked. Spotify sent me an email to reset my password, I also signed out everywhere. So I have complete control of my account again. Now my problem is the hacker liste...
2021-01-28 1:08:23 AM
2021-01-29 4:38:18 PM
Jose_M
Spotify Star
407 Views
1 replies
0 likes
All Platforms

407 Views
1 replies
0 likes

Superuser Contribution Ghost account music transferral

PlanfreeCountryItaly My Question or IssueHi,I created my spotify account in 2014 associated with fb. Years later I changed my fb email, thus transforming my account into a ghost one:my name does not appear anymore, if you search it or its public play...

stomacate
Visitor
Plan free Country Italy My Question or Issue Hi, I created my spotify account in 2014 associated with fb. Years later I changed my fb email, thus transformi...
2021-01-26 12:22:12 AM
2021-01-29 8:52:00 AM
Jeremy
Spotify Legend
407 Views
1 replies
0 likes
Account
Login

407 Views
1 replies
0 likes

Solved!!Superuser Contribution Reporting bots activity in spotify

PlanPremiumCountryIsraelDeviceXiomi\PC\MacOperating System(iOS 10, Android, Windows 10,etc.) My Question or Issuefirst thing sorry if its not the correct place to put it, it's less of an issue for me and more for spotify and i would like them to know...

AssafB
Visitor
Plan Premium Country Israel Device Xiomi\PC\Mac Operating System (iOS 10, Android, Windows 10,etc.) My Question or Issue first thing sorry if its not the correct place to put it, it'...
2020-08-16 10:13:18 AM
2021-01-28 9:27:51 PM
CarlosE
Moderator
2947 Views
3 replies
0 likes
Other

2947 Views
3 replies
0 likes

Superuser Contribution The song you can't listen

Justin Bieber's song "Love Me Like You Do" is can not listened on Spotify. What can we do?

shawn7641
Casual Listener
Justin Bieber's song "Love Me Like You Do" is can not listened on Spotify. What can we do?
2016-11-12 11:30:49 AM
2021-01-27 3:02:07 PM
a1f5q1pm0wvh9ay
Casual Listener
6535 Views
7 replies
0 likes

6535 Views
7 replies
0 likes

Superuser Contribution Account security

I have an account on a family plan. And a plan member can access some content, example: my findings from the week.

sebas_eniva
Visitor
I have an account on a family plan. And a plan member can access some content, example: my findings from the week.
2021-01-26 2:40:11 PM
2021-01-27 8:38:51 AM
Jeremy
Spotify Legend
388 Views
1 replies
0 likes
Security

388 Views
1 replies
0 likes

Superuser Contribution Block users

I believe Spotify should let you block other users. A guy from my high school has been harassing me for years and I recently I blocked him on all social media platforms except Spotify. There is no way to block him on Spotify. He still follows me and ...

lo_ibanez
Casual Listener
I believe Spotify should let you block other users. A guy from my high school has been harassing me for years and I recently I blocked him on all social media platforms except Spotify. There is no wa...
2020-08-28 12:47:51 AM
2021-01-26 8:42:03 PM
kmarshello
Casual Listener
1547 Views
8 replies
7 likes

1547 Views
8 replies
7 likes

Solved!!Superuser Contribution Account informations

PlanFree/PremiumCountryBrazilDevice(Android)Operating SystemWindows 10I made my account on Spotify using Facebook, I changed the social network's email but Spotify didn't changed it automatically I don't have access to the old email and don't remembe...

renathalima
Casual Listener
Plan Free/Premium Country Brazil Device (Android) Operating System Windows 10 I made my account on Spotify using Facebook, I changed the social network's email but Spotify didn't changed it a...
2021-01-19 5:48:36 AM
2021-01-26 4:34:11 PM
Jeremy
Spotify Legend
659 Views
3 replies
0 likes
Account

659 Views
3 replies
0 likes

Superuser Contribution Spotify, you need more account security

Honestly, there's no good excuse to not have more basic security setup for my account. I pay you guys for premium, and the excuse I have seen is that it can be more of a hassle for people? That's really all you got? Make it optional then, quit making...

user-removed
Visitor
Honestly, there's no good excuse to not have more basic security setup for my account. I pay you guys for premium, and the excuse I have seen is that it can be more of a hassle for people? That's rea...
2021-01-25 12:46:51 PM
2021-01-26 12:38:40 PM
user-removed
Not applicable
477 Views
2 replies
1 likes
Account
Security

477 Views
2 replies
1 likes

Superuser Contribution Account hacked

PlanPremiumCountryItaly DeviceiPhone 6sOperating SystemiOS 14 My Question or IssueToday I've been logged out on all of my devices and I can't log back in. I've tried every password and I tried recovering it through the email but I either don't rememb...

user-removed
Visitor
Plan Premium Country Italy Device iPhone 6s Operating System iOS 14 My Question or Issue Today I've been logged out on all of my devices and I can't log back in. I've tried e...
2021-01-25 7:37:49 PM
2021-01-26 9:39:51 AM
Jeremy
Spotify Legend
389 Views
1 replies
0 likes
Account
Login
Premium
Security

389 Views
1 replies
0 likes

Songs stopped and skipped randomly

PlanPremiumCountryFranceDeviceAndroid (Huawei P20) & Windows (Laptop)Operating System My Question or IssueFor almost one week, i'm experiencing a very annoying problem with Spotify on both devices Phone and Laptop. Each time i play a music from my pl...

GuillaumeLeRoy
Casual Listener
Plan Premium Country France Device Android (Huawei P20) & Windows (Laptop) Operating System My Question or Issue For almost one week, i'm experiencing a very annoying problem with...
2021-01-25 11:50:32 PM
2021-01-26 9:38:30 AM
OneByBoo
Roadie
263 Views
1 replies
1 likes
Other

263 Views
1 replies
1 likes

Superuser Contribution My Account appear other device

PlanPremiumCountryMalaysiaDeviceSamsung A50s/Windows PCOperating System(Android 10, Windows 10, etc.) My Question or IssueI m staying in a rented room, I and my housemates using the same Wifi. Recently My account detects another device, which was my ...

EugeneHiro81
Visitor
Plan Premium Country Malaysia Device Samsung A50s/Windows PC Operating System (Android 10, Windows 10, etc.) My Question or Issue I m staying in a rented room, I and my housemates us...
2021-01-25 3:53:47 PM
2021-01-26 9:30:28 AM
Alex
Spotify Legend
470 Views
1 replies
0 likes
Account

470 Views
1 replies
0 likes

I'm a Spotify user from Russia, why can't I listen to Joe Rogan?

What is wrong with Spotify? I can't listen to your now original show even though I pay for the subscription? When will Joe Rogan show become available to us? Fine, you're not ready to offer us syndicated podcasts (WHY THOUGH?), but depriving us from ...

leonidt
Regular
What is wrong with Spotify? I can't listen to your now original show even though I pay for the subscription? When will Joe Rogan show become available to us? Fine, you're not ready to offer us syndic...
2020-12-14 6:14:35 PM
2021-01-26 1:16:10 AM
iskatsu
Newbie
1449 Views
2 replies
5 likes
Account
Premium
Subscription

1449 Views
2 replies
5 likes

I lost access to my spotify premium account

PlanPremiumCountryItaly DeviceiPhone 6sOperating SystemiOS 14 My Question or IssueToday I've been logged out on all of my devices and I can't log back in. I've tried every password and I tried recovering it through the email but I either don't rememb...

user-removed
Visitor
Plan Premium Country Italy Device iPhone 6s Operating System iOS 14 My Question or Issue Today I've been logged out on all of my devices and I can't log back in. I've...
2021-01-25 7:25:19 PM
2021-01-25 8:52:46 PM
Bittencourt
Spotify Star
1174 Views
1 replies
0 likes
Account
Login
Premium
Security

1174 Views
1 replies
0 likes

Superuser Contribution Recover my playlists!

Hello, someone deleted all my playlists? ... Can you help me?

Gullfiiisk
Casual Listener
Hello, someone deleted all my playlists? ... Can you help me?
2012-11-19 12:04:39 AM
2021-01-25 8:04:21 PM
Ross_Cläytor
Regular
1039 Views
7 replies
1 likes

1039 Views
7 replies
1 likes

Superuser Contribution DESAPARECIERON ARTISTAS QUE YO SEGUIA DE MI LISTA

Antes de reiniciar para actualizar spotify de escritorio, mi lista de artistas era grande, pero cuando magicamente cuando la reinicie solo quedaron UNOS POCOS en mi lista, pero sin embargo, si voy a la pagina de cada uno de los artistas, los estoy si...

LeoDiLeva
Newbie
Antes de reiniciar para actualizar spotify de escritorio, mi lista de artistas era grande, pero cuando magicamente cuando la reinicie solo quedaron UNOS POCOS en mi lista, pero sin embargo, si voy a ...
2014-06-29 3:56:50 AM
2021-01-25 5:15:36 PM
CarlosE
Moderator
878 Views
5 replies
0 likes

878 Views
5 replies
0 likes

Username change help

I need disability resources for a call help line to manage my username and password change please. Formal or informal it does not matter. Thank you, Rashad Edit: In addition to that any advice on how to verify my spotify account to update my account....

BTBC_Spotifies
Visitor
I need disability resources for a call help line to manage my username and password change please. Formal or informal it does not matter. Thank you, Rashad Edit: In addition to tha...
2021-01-25 3:00:16 PM
329 Views
0 replies
0 likes

329 Views
0 replies
0 likes

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