People Using My account

Hi, so my problem there are devices using my account that arent mine. Ive tried disconnecting form all devices and changing my password and they are still there. Any help please? Only the ps3 thats playing and this computer are mine. I also have an i...

• momomom
• Casual Listener
• Hi, so my problem there are devices using my account that arent mine. Ive tried disconnecting form all devices and changing my password and they are still there. Any help please?   Only the ps...
• 2015-10-01 12:00:59 AM
• 149 Views
• 0 replies
• 0 likes
• Account
  Premium
  Subscription

Premium itunes

Hola, me suscribí a travez de iTunes a spotify premium pero aún tengo free. Como se soluciona? Mi usuario es m.jupiGracias

• Jupi
• Newbie
• Hola, me suscribí a travez de iTunes a spotify premium pero aún tengo free. Como se soluciona? Mi usuario es m.jupi Gracias
• 2015-10-01 11:42:37 PM
• 141 Views
• 0 replies
• 0 likes
• Premium
  Subscription

i cant log in

I change my password on facebook and now cant log in spotify. Any solution? Thanks

• nacho_fiol
• Newbie
• I change my password on facebook and now cant log in spotify. Any solution? Thanks
• 2015-10-01 11:34:43 PM
• 172 Views
• 0 replies
• 0 likes
• Account

Facebook account change

Hey guys I have premium account but it's on my Facebook account how can I change that.I want to close my Facebook account .

• user-removed
• Visitor
• Hey guys I have premium account but it's on my Facebook account how can I change that.I want to close my Facebook account .
• 2015-10-01 10:40:03 PM
• 120 Views
• 0 replies
• 0 likes
• Account

I am being charged the wrong amount? Where do I call. Thinking of cancelling..

I signed up under the 30 day free..99 cents for 3 months promo and 9.99 after. I'm being charged 9.99 already!. I need help or I'm disputing and cancelling!

• Riisibear
• Newbie
• I signed up under the 30 day free..99 cents for 3 months promo and 9.99 after. I'm being charged 9.99 already!. I need help or I'm disputing and cancelling!
• 2015-10-01 9:50:49 PM
• 2015-10-01 10:19:21 PM
• OviiiOne
• Community Legend
• 155 Views
• 1 replies
• 0 likes

Getting bumped off of Spotify by my son even though we have a family plan

I have a family plan where my 11 year old son is added as a family member to my plan. When I play a song on any of my devices I will automatically knock his song off of HIS device (ipod) and vice versa. Its as if we only have one account even though ...

• ottestad
• Newbie
• I have a family plan where my 11 year old son is added as a family member to my plan. When I play a song on any of my devices I will automatically knock his song off of HIS device (ipod) and vice ver...
• 2015-10-01 9:26:03 PM
• 298 Views
• 0 replies
• 1 likes
• Account

I keep receiving the e-mail saying I didn't pay

I've just got an e-mail saying I'm going to lose my premium account if I don't pay because my credit card wasn't working but I've already paid and I even got the e-mail confirmation. I don't wanna lose my account if I'm paying.

• Mirandacastro96
• Casual Listener
• I've just got an e-mail saying I'm going to lose my premium account if I don't pay because my credit card wasn't working but I've already paid and I even got the e-mail confirmation. I don't wanna lo...
• 2015-10-01 6:02:02 PM
• 2015-10-01 8:46:46 PM
• driveflanger
• Community Legend
• 163 Views
• 1 replies
• 0 likes
• Premium

Starred playlist

After an update to the last version of spotify i cant find my starred list. Any guide to recover /find it?

• Larspo
• Newbie
• After an update to the last version of spotify i cant find my starred list. Any guide to recover /find it?
• 2015-09-29 8:05:59 AM
• 2015-10-01 6:25:09 PM
• jonasherdegen
• Community Legend
• 355 Views
• 2 replies
• 0 likes

Spotify charged me more money

I bought premium and immediately bought a family plan. Now I get charged for both. The normal plan and the family one. How can I fix that?

• Ozkxr
• Newbie
• I bought premium and immediately bought a family plan. Now I get charged for both. The normal plan and the family one. How can I fix that?
• 2015-10-01 5:39:03 PM
• 187 Views
• 0 replies
• 0 likes

End premium but by settings are wrong

Hi. I get a message that my username or password is wrong, even though I can log in and I have always used the same username and password for many years back. I can not play any music, and will only enter with an error - message. I do not care about ...

• victoriamohlin
• Newbie
• Hi. I get a message that my username or password is wrong, even though I can log in and I have always used the same username and password for many years back. I can not play any music, and ...
• 2015-10-01 5:25:24 PM
• 129 Views
• 0 replies
• 0 likes
• Premium

Not receiving email for setting a password on a device

Hello, Normally I logging in on spotify with my facebook account. Now I want to login in to spotify on my PS4. But I cannot login with my FB account. When I'm trying to request a password for devices on my account page, I do not receive any email fro...

• 8440
• Casual Listener
• Hello,     Normally I logging in on spotify with my facebook account. Now I want to login in to spotify on my PS4. But I cannot login with my FB account. When I'm trying to request a pas...
• 2015-10-01 8:11:27 AM
• 2015-10-01 4:25:21 PM
• 8440
• Casual Listener
• 182 Views
• 1 replies
• 0 likes
• Account
  Login

How to stop Artist Notifications

Hi, I keep getting notifications, both on my phone and on the desktop app (in the notifications section / bell) for Avicii - I've never listened to him (to the best of my knowledge) and I don't follow him, so why am I getting these? and more importan...

• mrtristan
• Music Fan
• Hi,   I keep getting notifications, both on my phone and on the desktop app (in the notifications section / bell) for Avicii - I've never listened to him (to the best of my knowledge) and I do...
• 2015-10-01 12:56:34 PM
• 2015-10-01 4:04:24 PM
• guilhem
• Casual Listener
• 235 Views
• 1 replies
• 2 likes
• Account

I keep receiving the e-mail saying I didn't pay

I've just got an e-mail saying I'm going to lose my premium account if I don't pay because my credit card wasn't working but I've already paid and I even got the e-mail confirmation. I don't wanna lose my account if I'm paying.

• Mirandacastro96
• Casual Listener
• I've just got an e-mail saying I'm going to lose my premium account if I don't pay because my credit card wasn't working but I've already paid and I even got the e-mail confirmation. I don't wanna lo...
• 2015-10-01 3:58:05 PM
• 2015-10-01 4:01:11 PM
• Dhanyaalhaq-gb
• Casual Listener
• 156 Views
• 2 replies
• 0 likes
• Premium

Charged full price when I have the student discount

I have had the premium student discount for over a year now and for the past three months Spotify has been charging me the regular price for premium. I am still a student. How do I get a refund for those months?

• hazelkat
• Newbie
• I have had the premium student discount for over a year now and for the past three months Spotify has been charging me the regular price for premium. I am still a student. How do I get a refund for t...
• 2015-09-30 10:29:03 PM
• 2015-10-01 3:40:51 PM
• Ox1
• Roadie
• 323 Views
• 1 replies
• 0 likes
• Account
  Other
  Premium

Free vs Premium vs Free Premium Trial audio qualities

I've read: Free 160kbpsPremium 320kbps I do not know if free trial counts for audio quality. It is not noted as a pro when you look at it on the premium subscription part of the site.

• kyzer51
• Casual Listener
• I've read:   Free 160kbps Premium 320kbps   I do not know if free trial counts for audio quality. It is not noted as a pro when you look at it on the premium subscription part of the s...
• 2015-10-01 1:19:15 AM
• 2015-10-01 3:36:51 PM
• Ox1
• Roadie
• 1031 Views
• 3 replies
• 0 likes
• Free
  Premium
  Subscription

No me funciona el premium

Hola buenas pague ayer por.la noche 3 meses por u. Euro pero aun.no tengo el premium. En el banco me sale que me han cobrado... Que puedo hacer

• viscri
• Newbie
• Hola buenas pague ayer por.la noche 3 meses por u. Euro pero aun.no tengo el premium. En el banco me sale que me han cobrado... Que puedo hacer
• 2015-10-01 9:01:05 AM
• 2015-10-01 3:31:11 PM
• Ox1
• Roadie
• 226 Views
• 1 replies
• 0 likes
• Premium

Jag har användarnamn yvonnerichardson men behöver veta vilken mailadress jag angivit hos er då min d

• yvonnerichardso
• Newbie
• 2015-10-01 10:36:12 AM
• 2015-10-01 3:20:31 PM
• Ox1
• Roadie
• 172 Views
• 1 replies
• 0 likes

password reset ok on internet - but still cannot log in on app

Hi all,I cannot seem to log in to Spotify through either my mac or my iphone, even though I can access and change my password through Safari.I have tried logging in through other devices too, but to no avail.Thank you in advance for your suggestions!

• daviditkin1
• Casual Listener
• Hi all, I cannot seem to log in to Spotify through either my mac or my iphone, even though I can access and change my password through Safari. I have tried logging in through other devices too, but...
• 2015-08-16 4:31:40 PM
• 2015-10-01 3:06:37 PM
• daviditkin1
• Casual Listener
• 286 Views
• 2 replies
• 0 likes
• Login