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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9047 Views
  • 1 replies
  • 9 likes
  • Security
  • 9047 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482198 Views
  • 979 replies
  • 111 likes
  • Account
  • 482198 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210920 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210920 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120936 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120936 Views
  • 72 replies
  • 12 likes

Superuser Contribution Cannot log in

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueI cannot log into my account, though I know that my login information is correct. I get a message displaying "The username or password is incorrect (Error code: auth: 2)" I've ...

  • Visitor
  • Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue I cannot log into my account, though I know that my login information is correct. I get a messa...
  • Ivan
  • Spotify Legend
  • 454 Views
  • 2 replies
  • 0 likes
  • 454 Views
  • 2 replies
  • 0 likes

Superuser Contribution 2 accounts one email adress

HiI have a problem, because I made (not on purpose) two accounts on the same email address. I didn't know it was possible. My problem is one of the account is Spotify free and the second one which I use all the time is Spotify premium. Sometimes I lo...

  • Visitor
  • Hi I have  a problem, because I made (not on purpose) two accounts on the same email address. I didn't  know it was possible. My problem is one of the account is Spotify free and the secon...
  • Alex
  • Spotify Legend
  • 778 Views
  • 3 replies
  • 0 likes
  • Account
    Login
  • 778 Views
  • 3 replies
  • 0 likes

My Parent's Spotify Plays and Likes are appearing on my account

PlanMums: FreeMine: PremiumCountryEnglandDeviceMums: Huawei P9 LiteMine: Huawei Y6 2019 & Google Home MiniOperating SystemMums: UnknownMine: Android 9 My Question or IssueA week or so ago I was on the plane and noticed there were random songs in my l...

  • Visitor
  • Plan Mums: Free Mine: Premium Country England Device Mums: Huawei P9 Lite Mine: Huawei Y6 2019 & Google Home Mini Operating System Mums: Unknown Mine: Android 9   My Question or ...
  • Jose_M
  • Spotify Star
  • 643 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 643 Views
  • 1 replies
  • 0 likes

Van premium naar free account

Hallo! Sinds vanochtend ben ik ineens uitgelogd op mijn account (vannacht nog de hele nacht Spotify geluisterd) na het aanmelden ben ik van premium account naar een free account gegaan. Ook bestaat mijn gebruikersnaam uit cijfers en niet uit mijn gew...

  • Visitor
  • Hallo!   Sinds vanochtend ben ik ineens uitgelogd op mijn account (vannacht nog de hele nacht Spotify geluisterd) na het aanmelden ben ik van premium account naar een free account gegaan. Ook ...
  • OneByBoo
  • Roadie
  • 556 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
  • 556 Views
  • 1 replies
  • 0 likes

Receipt for $9.90 SGD Charge for $10 in my bank statement

Going through my account for the year and I have receipts for $9.90 and Spotify is actually billing me $10 a month. Overcharging users an extra 10 cents a month adds up to a substantial amount of money if they overcharge everyone in Singapore and exp...

  • Visitor
  • Going through my account for the year and I have receipts for $9.90 and Spotify is actually billing me $10 a month. Overcharging users an extra 10 cents a month adds up to a substantial amount of mon...
  • OneByBoo
  • Roadie
  • 695 Views
  • 1 replies
  • 0 likes
  • 695 Views
  • 1 replies
  • 0 likes

I cannot change any account data

My Spotify account was created with Facebook one about 6 maybe 7 years ago, and I decided to delete it and only thing which can do is obviously change pass in app, avatar, username. Through this years security of this gmail acc rly worries me(got not...

Screenshot_2020-08-25-04-36-08.png
  • Visitor
  • My Spotify account was created with Facebook one about 6 maybe 7 years ago, and I decided to delete it and only thing which can do is obviously change pass in app, avatar, username. Through this year...
  • OneByBoo
  • Roadie
  • 212 Views
  • 1 replies
  • 0 likes
  • Account
  • 212 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium

PlanPremiumCountryIndiaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid 10 My Question or IssueI've been enjoying spotify premium account on the android app and had made a payment for a year. However today i had to res...

  • Casual Listener
  • Plan Premium Country India Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android 10   My Question or Issue I've been enjoying spotify premium account on t...
  • nitishpai20
  • Casual Listener
  • 513 Views
  • 3 replies
  • 0 likes
  • 513 Views
  • 3 replies
  • 0 likes

Change username

Hello, i want to change my username as i just tried to register my account but got message that my email was already in use, so i restored the password because i thought forgot the account information, but it just someone used my email to sign up. Do...

  • Visitor
  • Hello, i want to change my username as i just tried to register my account but got message that my email was already in use, so i restored the password because i thought forgot the account informatio...
  • Joel-M
  • Composer
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify nickname is random numbers and letters

PlanPremium My Question or IssueHi, my Spotify username changed to random numbers and letters. I didn't do anything.I didn't wanted to change my username. Is my account hacked? How can I fix this?

  • Newbie
  • Plan Premium   My Question or Issue Hi, my Spotify username changed to random numbers and letters. I didn't do anything. I didn't wanted to change my username. Is my account hacked? How can...
  • Ivan
  • Spotify Legend
  • 603 Views
  • 2 replies
  • 0 likes
  • 603 Views
  • 2 replies
  • 0 likes

Edit Profile completely grayed out! Help!

As the title says, the edit profile portion is completely grayed out. I can't change my email, I can't change my password, I can't change my username, it's just grayed out. And no, I do not have Facebook and I do not want to link to Facebook. I just ...

  • Casual Listener
  • As the title says, the edit profile portion is completely grayed out. I can't change my email, I can't change my password, I can't change my username, it's just grayed out. And no, I do not have...
  • Jose_M
  • Spotify Star
  • 1060 Views
  • 6 replies
  • 0 likes
  • Account
  • 1060 Views
  • 6 replies
  • 0 likes

Account

I Changed my password and signed out of all devices but if they know my email can they use the sign in without password button?

  • Casual Listener
  • I Changed my password and signed out of all devices but if they know my email can they use the sign in without password button?    
  • Billy-J
  • Spotify Star
  • 346 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Other
  • 346 Views
  • 3 replies
  • 0 likes

Password change

Premium Estonia Sony Xperia Android------Hello! Hope all having a great day. The issue is I cannot access my account. It says password/username is incorrect. I try to reset my password with my current email (which I have used to get in here as well) ...

  • Casual Listener
  •     Premium   Estonia    Sony Xperia    Android ------ Hello!    Hope all having a great day.    The issue is I cannot access my a...
  • Billy-J
  • Spotify Star
  • 341 Views
  • 3 replies
  • 0 likes
  • 341 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't delete my account because email doesn't work.

My old email isn't activated anymore, so I can't receive any confirmation emails. I made a new account and I am trying to sign up for the student account, but my name and school is linked to my old account. I tried to delete my old account, but in or...

  • Casual Listener
  • My old email isn't activated anymore, so I can't receive any confirmation emails. I made a new account and I am trying to sign up for the student account, but my name and school is linked to my old a...
  • TommyBoyx014
  • Casual Listener
  • 887 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 887 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't update creditcard details

Hi, I have a new creditcard but seem unable to update it's details in my spotify account. In my account setting under my subsciption plan, it says update. When i click on that I get this: How can I fix this? PlanFree/PremiumCountry Thanks.Joost

JLBOB_0-1598182044915.png
  • Visitor
  • Hi, I have a new creditcard but seem unable to update it's details in my spotify account. In my account setting under my subsciption plan, it says update. When i click on that I get this:  ...
  • Ivan
  • Spotify Legend
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Collaborative album problem

I have a group that is 3 individual artists, with their own Spotify profiles, my question is, is there any way that if we go by our group name, the album will appear on our own individual pages as well as the group page? I tried to use the group name...

  • Gig Goer
  • I have a group that is 3 individual artists, with their own Spotify profiles, my question is, is there any way that if we go by our group name, the album will appear on our own individual pages as we...
  • Emilia_8
  • Community Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

HELP! Reset password and all playlists, saved songs, and premium deleted when logging back in!

Account: IndividualType: PremiumCountry: United States Phone:Iphone 8 OS: iOS10 I had a spotify premium account linked to my facebook. I got rid of my facebook and kept using spotify. Well I had to log out of spotify and when i logged back in, every ...

  • Visitor
  • Account: Individual Type: Premium Country: United States   Phone:Iphone 8  OS: iOS10   I had a spotify premium account linked to my facebook. I got rid of my facebook and kept u...
  • Jose_M
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 285 Views
  • 1 replies
  • 0 likes

cannot sign up

PlanFree/PremiumCountryIranDevice(Any available device)Operating System(Android, Windows) My Question or IssueHiI am from Iran. When i try to create a new account for my brother i face some weird issues. When i fill the sign up form and then press th...

Screenshot (10).png
  • Regular
  •   Plan Free/Premium Country Iran Device (Any available device) Operating System (Android, Windows)   My Question or Issue Hi I am from Iran. When i try to create a new account f...
  • Jose_M
  • Spotify Star
  • 1619 Views
  • 3 replies
  • 1 likes
  • 1619 Views
  • 3 replies
  • 1 likes

Forgot the email of my account

i forgot which mail i used for my premium account, i only remembernthe name of it. There is a way to find the mail using the name of the account?

  • Visitor
  • i forgot which mail i used for my premium account, i only remembernthe name of it.  There is a way to find the mail using the name of the account?  
  • AdamDamon
  • Spotify Star
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Passwort reset due to "suspicious activity" happening the third time

I'm recieving mails from spotify saying: "To protect your Spotify account, we've reset your password due to detected suspicious activity. You need to create a new password to log back in." Until now, this happened the third time, roughly every month....

  • Visitor
  • I'm recieving mails from spotify saying:   "To protect your Spotify account, we've reset your password due to detected suspicious activity. You need to create a new password to log back in." ...
  • Maxim
  • Spotify Star
  • 1349 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 1349 Views
  • 1 replies
  • 0 likes

Region

PlanFreeCountry Bermuda/US DeviceiPhone 8+Operating System(iOS 13) My Question or IssueMy iPhone was running really low on storage and i decided to delete Spotify in the time being while I clear up space on my phone. When I did, I went to the App Sto...

  • Visitor
  • Plan Free Country           Bermuda/US   Device iPhone 8+ Operating System (iOS 13)   My Question or Issue My iPhone was running really low on sto...
  • Keanu_C
  • Community Legend
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes