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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9108 Views
  • 1 replies
  • 9 likes
  • Security
  • 9108 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482876 Views
  • 979 replies
  • 111 likes
  • Account
  • 482876 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211113 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211113 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121050 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121050 Views
  • 72 replies
  • 12 likes

Superuser Contribution Can't delete my account because email doesn't work.

My old email isn't activated anymore, so I can't receive any confirmation emails. I made a new account and I am trying to sign up for the student account, but my name and school is linked to my old account. I tried to delete my old account, but in or...

  • Casual Listener
  • My old email isn't activated anymore, so I can't receive any confirmation emails. I made a new account and I am trying to sign up for the student account, but my name and school is linked to my old a...
  • TommyBoyx014
  • Casual Listener
  • 890 Views
  • 2 replies
  • 0 likes
  • Account
    Subscription
  • 890 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't update creditcard details

Hi, I have a new creditcard but seem unable to update it's details in my spotify account. In my account setting under my subsciption plan, it says update. When i click on that I get this: How can I fix this? PlanFree/PremiumCountry Thanks.Joost

JLBOB_0-1598182044915.png
  • Visitor
  • Hi, I have a new creditcard but seem unable to update it's details in my spotify account. In my account setting under my subsciption plan, it says update. When i click on that I get this:  ...
  • Ivan
  • Spotify Legend
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Collaborative album problem

I have a group that is 3 individual artists, with their own Spotify profiles, my question is, is there any way that if we go by our group name, the album will appear on our own individual pages as well as the group page? I tried to use the group name...

  • Gig Goer
  • I have a group that is 3 individual artists, with their own Spotify profiles, my question is, is there any way that if we go by our group name, the album will appear on our own individual pages as we...
  • Emilia_8
  • Community Legend
  • 408 Views
  • 1 replies
  • 0 likes
  • 408 Views
  • 1 replies
  • 0 likes

HELP! Reset password and all playlists, saved songs, and premium deleted when logging back in!

Account: IndividualType: PremiumCountry: United States Phone:Iphone 8 OS: iOS10 I had a spotify premium account linked to my facebook. I got rid of my facebook and kept using spotify. Well I had to log out of spotify and when i logged back in, every ...

  • Visitor
  • Account: Individual Type: Premium Country: United States   Phone:Iphone 8  OS: iOS10   I had a spotify premium account linked to my facebook. I got rid of my facebook and kept u...
  • Jose_M
  • Spotify Star
  • 285 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
    Subscription
  • 285 Views
  • 1 replies
  • 0 likes

cannot sign up

PlanFree/PremiumCountryIranDevice(Any available device)Operating System(Android, Windows) My Question or IssueHiI am from Iran. When i try to create a new account for my brother i face some weird issues. When i fill the sign up form and then press th...

Screenshot (10).png
  • Regular
  •   Plan Free/Premium Country Iran Device (Any available device) Operating System (Android, Windows)   My Question or Issue Hi I am from Iran. When i try to create a new account f...
  • Jose_M
  • Spotify Star
  • 1620 Views
  • 3 replies
  • 1 likes
  • 1620 Views
  • 3 replies
  • 1 likes

Forgot the email of my account

i forgot which mail i used for my premium account, i only remembernthe name of it. There is a way to find the mail using the name of the account?

  • Visitor
  • i forgot which mail i used for my premium account, i only remembernthe name of it.  There is a way to find the mail using the name of the account?  
  • AdamDamon
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

Passwort reset due to "suspicious activity" happening the third time

I'm recieving mails from spotify saying: "To protect your Spotify account, we've reset your password due to detected suspicious activity. You need to create a new password to log back in." Until now, this happened the third time, roughly every month....

  • Visitor
  • I'm recieving mails from spotify saying:   "To protect your Spotify account, we've reset your password due to detected suspicious activity. You need to create a new password to log back in." ...
  • Maxim
  • Spotify Star
  • 1350 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Security
  • 1350 Views
  • 1 replies
  • 0 likes

Region

PlanFreeCountry Bermuda/US DeviceiPhone 8+Operating System(iOS 13) My Question or IssueMy iPhone was running really low on storage and i decided to delete Spotify in the time being while I clear up space on my phone. When I did, I went to the App Sto...

  • Visitor
  • Plan Free Country           Bermuda/US   Device iPhone 8+ Operating System (iOS 13)   My Question or Issue My iPhone was running really low on sto...
  • Keanu_C
  • Community Legend
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disconnect from Facebook and login via Apple

Hi, I would like to disconnect my Facebook account from my Spotify account however there is no button to do so from the desktop app as one thread mentions and while turning off Facebook data processing in Privacy settings on the website is the closes...

  • Visitor
  • Hi,   I would like to disconnect my Facebook account from my Spotify account however there is no button to do so from the desktop app as one thread mentions and while turning off Facebook data...
  • user-removed
  • Not applicable
  • 809 Views
  • 3 replies
  • 0 likes
  • Account
  • 809 Views
  • 3 replies
  • 0 likes

Deactivated Account due to declined payment issue

I had Premium for like over two years and my grandpa was paying for it, sadly his memory is very bad and one day forgot what Spotify Premium was and went to the bank to decline payments this made Spotify deactivate my whole account on 07/30 last year...

  • Newbie
  • I had Premium for like over two years and my grandpa was paying for it, sadly his memory is very bad and one day forgot what Spotify Premium was and went to the bank to decline payments this made Spo...
  • Billy-J
  • Spotify Star
  • 497 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 497 Views
  • 1 replies
  • 0 likes

Can't log in or find my site and playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI could not find my account page. When I typed in my email to reset my password, it said ther...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I could...
  • Billy-J
  • Spotify Star
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify account hacked

Within the past few days, my Spotify premium account was hacked. Last night I changed my password but woke up this morning and found myself completely locked out of my account. Unfortunately, my Spotify account was made under a university email addre...

  • Visitor
  • Within the past few days, my Spotify premium account was hacked. Last night I changed my password but woke up this morning and found myself completely locked out of my account. Unfortunately, my Spot...
  • Noah
  • Spotify Star
  • 1214 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 1214 Views
  • 1 replies
  • 0 likes

Spotify Account

Hi guys, I just deleted one of my Spotify Premium. Before deleting it I first cancelled my subscription, to avoid future charges. My question is that will I be charged even tho I cancelled my subscription before deleting the account?

  • Casual Listener
  •   Hi guys, I just deleted one of my Spotify Premium. Before deleting it I first cancelled my subscription, to avoid future charges. My question is that will I be charged even tho I cancelled my...
  • Billy-J
  • Spotify Star
  • 365 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 365 Views
  • 1 replies
  • 0 likes

Spotify Account

PlanPremium Family CountryPhilippinesDeviceVivoOperating SystemAndroid 9.1 My Question or IssueHi guys, I deleted one of my Spotify Account. Before deleting it I first cancelled my Premium Family Subscription to avoid future charges. My question is t...

  • Casual Listener
  •   Plan Premium Family  Country Philippines Device Vivo Operating System Android 9.1   My Question or Issue Hi guys, I deleted one of my Spotify Account. Before deleting it ...
  • Billy-J
  • Spotify Star
  • 388 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 388 Views
  • 1 replies
  • 0 likes

Artist vs premium

Why doesn't artists have access to one free premium acc, Spotify could even make a rule that it must be a verified artist and the artist must have activity, like whatever the royalties is worth must eqaul to or for the premium subscription fee, it sh...

  • Music Fan
  • Why doesn't  artists have access to one free premium acc,    Spotify could even make a rule that it must be a verified artist and the artist must have activity, like whatever the roy...
  • thaghostza
  • Music Fan
  • 945 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Premium
    Security
    Subscription
    Unlimited
  • 945 Views
  • 3 replies
  • 0 likes

I'd like to delete/change my signature

Hello:My Spotify community signature was created years ago and it references an application I developed that is no longer available, so I'd like to change my sig or remove it. I understand signatures are no longer available but older accounts have th...

  • Gig Goer
  • Hello: My Spotify community signature was created years ago and it references an application I developed that is no longer available, so I'd like to change my sig or remove it. I understand signat...
  • Luan
  • Spotify Star
  • 418 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 418 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot use staionary streaming device abroad

Hi, I cannot use any stationary streaming devices with my premium account when I am in a foreign country (e.g. Yamaha WXC-50 or CocktailAudio). Why is that so? According to Spotify I may use my premium acoount anywhere and with any device (one at a t...

  • Casual Listener
  • Hi, I cannot use any stationary streaming devices with my premium account when I am in a foreign country (e.g. Yamaha WXC-50 or CocktailAudio). Why is that so? According to Spotify I may use my premi...
  • Alex
  • Spotify Legend
  • 1012 Views
  • 5 replies
  • 0 likes
  • Account
  • 1012 Views
  • 5 replies
  • 0 likes

Account linked to ex

I have Spotify premium that goes through the phone company EE. I've rang them and asked to cancel my subscription. They told me they couldn't do anything.Unfortunately it's linked to my Ex's Facebook account which I cant log into to unlink it. So im ...

  • Newbie
  • I have Spotify premium that goes through the phone company EE. I've rang them and asked to cancel my subscription. They told me they couldn't do anything. Unfortunately it's linked to my Ex's Facebo...
  • Billy-J
  • Spotify Star
  • 731 Views
  • 3 replies
  • 0 likes
  • Account
    Login
    Premium
  • 731 Views
  • 3 replies
  • 0 likes

Signed in on old phone but now that's dead. I didn't sign out in that phone,unable to log into new 1

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 386 Views
  • 1 replies
  • 0 likes
  • Account
  • 386 Views
  • 1 replies
  • 0 likes

Registration of a new Account

PlanFree/PremiumCountry DeviceComputerOperating SystemWindows My Question or IssueI've tried to register an new Spotify account with an email account I have created just minutes ago. Spotify tells me that the email-adress has already been used, which...

  • Visitor
  • Plan Free/Premium Country   Device Computer Operating System Windows   My Question or Issue I've tried to register an new Spotify account with an email account I have created just...
  • Luan
  • Spotify Star
  • 888 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Other
  • 888 Views
  • 1 replies
  • 0 likes