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Spotify account hacked

Spotify account hacked

Within the past few days, my Spotify premium account was hacked. Last night I changed my password but woke up this morning and found myself completely locked out of my account. Unfortunately, my Spotify account was made under a university email address I no longer have access to so I am unable to use any of the troubleshooting advice I have seen on this site. I have made a new account to post this response.

 

Can anyone point me in the right direction? At bare minimum I would like to cancel the premium charges for the old account. 

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1 Reply

Hey @tonyferry4,

 

Thanks for reaching out. Welcome to the community!

It does indeed sound like someone might have gained access to your account. I would recommend checking out this support article for some more help with this.

 

Let me know if you have any questions. Happy listening 🙂

NoahSpotify Star
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