Help - Accounts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

ribezaz
Spotify Star
2024-08-20 3:38:03 PM
2024-12-10 12:26:34 AM
Meghanleegill
Casual Listener
9106 Views
1 replies
9 likes
Security

9106 Views
1 replies
9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Tonasj
Casual Listener
2021-12-02 12:42:22 AM
3 weeks ago
g2_gdlm
Casual Listener
482870 Views
979 replies
111 likes
Account

482870 Views
979 replies
111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

sigridmoen
Newbie
2014-01-04 3:50:59 PM
2023-04-11 7:23:05 AM
Not applicable
1211110 Views
119 replies
117 likes
Account

1211110 Views
119 replies
117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

alyssamagor19
Casual Listener
2020-03-26 6:44:28 AM
2024-12-23 3:53:03 PM
Joan
Moderator
121048 Views
72 replies
12 likes
Account
Login
Premium

121048 Views
72 replies
12 likes

[Desktop] Windows 10 log in errors

On windows I am able to sign in to my account through a web browser but when I use the same password on the windows 10 application, it says the password is wrong? I have tried downloading the application from Spotify and the windows store and neither...

El_Chupacabruh
Visitor
On windows I am able to sign in to my account through a web browser but when I use the same password on the windows 10 application, it says the password is wrong? I have tried downloading the applica...
2020-04-28 3:36:04 AM
2020-05-03 10:25:47 AM
OneByBoo
Roadie
431 Views
1 replies
0 likes
Desktop

431 Views
1 replies
0 likes

Superuser Contribution My account keeps getting accessed by someone unknown

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueSo about a month ago some random person somehow got access to my Spotify account. The way I noticed this was that I was signed out of my account when I started my compute...

schizolp
Casual Listener
Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue So about a month ago some random person somehow got access to my Spotify account. The way I no...
2020-05-02 9:47:18 PM
2020-05-03 7:53:49 AM
Ivan
Spotify Legend
3716 Views
3 replies
0 likes
Account
Security

3716 Views
3 replies
0 likes

Solved!! No puedo editar mi perfil

Plan freeCountry Chile Device(iPhone 6)Operating System(iOS 10) My Question or IssueCuando apreto en "ver perfil" para luego editarlo, en vez de encontrar la opción "editar perfil" bajo la imagen de perfil, me aparece boton "encontrar amigos".

efebarriga
Music Fan
Plan free Country Chile Device (iPhone 6) Operating System (iOS 10) My Question or Issue Cuando apreto en "ver perfil" para luego editarlo, en vez de encontrar la opción "edita...
2020-05-02 7:06:43 AM
2020-05-03 6:09:10 AM
efebarriga
Music Fan
6542 Views
4 replies
0 likes
Account

6542 Views
4 replies
0 likes

1 account but 2 accounts in spotify??

hello i am valentin and i have a question. i have 1 premium account but in spotify 2 accounts? un my imac (2009) my account name is valentinomueller187.but on all other devices my name is valentinomueller only.and because of that, i have on my mac va...

wackeltin
Newbie
hello i am valentin and i have a question. i have 1 premium account but in spotify 2 accounts? un my imac (2009) my account name is valentinomueller187. but on all other devices my...
2020-05-02 1:55:59 PM
2020-05-02 2:01:48 PM
OneByBoo
Roadie
483 Views
1 replies
0 likes
Account
Other
Premium

483 Views
1 replies
0 likes

Change of Plan

I have a student discount subscription till 25th August but I wanted to shift to family plan so I paid for Family subscription and I have a receipt for it as well but I'm not able to change between my plans as my account overview is showing student p...

grlizorpfx3pbh5
Casual Listener
I have a student discount subscription till 25th August but I wanted to shift to family plan so I paid for Family subscription and I have a receipt for it as well but I'm not able to change between m...
2020-05-01 9:07:50 AM
2020-05-01 8:48:57 PM
OneByBoo
Roadie
563 Views
5 replies
0 likes
Account

563 Views
5 replies
0 likes

Solved!! How to remove Covid Donate link?

I added a covid donate link on my artist profile but want to remove it now. I can not figure out how to do it! There seems to be no (at least obvious) way to do it. Can anyone help? Thanks!

dirk-16
Regular
I added a covid donate link on my artist profile but want to remove it now. I can not figure out how to do it! There seems to be no (at least obvious) way to do it. Can anyone help? Thanks!
2020-05-01 6:15:26 PM
2020-05-01 8:44:01 PM
EthanS1
Community Legend
3080 Views
1 replies
0 likes
Other

3080 Views
1 replies
0 likes

Solved!! I can’t edit my profile

I’ve followed the steps found here in the community, but I still can’t edit my profile to change my username.

Ashras3
Casual Listener
I’ve followed the steps found here in the community, but I still can’t edit my profile to change my username.
2020-05-01 8:04:47 AM
2020-05-01 8:41:13 PM
OneByBoo
Roadie
2885 Views
5 replies
0 likes
Account

2885 Views
5 replies
0 likes

Spotify does not connect with Discord

PlanFreeCountryUnited StatesDevicePC BuildOperating SystemWindows 10 My Question or IssueDiscord does not detect when Spotify is playing. I connected it to Discord and followed instructions but it still does not work. My Spotify and Discord names are...

user-removed
Visitor
Plan Free Country United States Device PC Build Operating System Windows 10 My Question or Issue Discord does not detect when Spotify is playing. I connected it to Discord and follow...
2020-05-01 8:19:00 PM
2020-05-01 8:25:40 PM
-Kyan-
Composer
654 Views
1 replies
0 likes
Free

654 Views
1 replies
0 likes

Cannot change email address

Hi,I have a problem because I changed my email address and my account was created via Facebook. I have already changed the e-mail address on Facebook, but in Spotify in the account settings it is still the old one and I can't change it (which is in a...

kirk42
Visitor
Hi, I have a problem because I changed my email address and my account was created via Facebook. I have already changed the e-mail address on Facebook, but in Spotify in the account setting...
2020-05-01 9:52:26 AM
2020-05-01 3:25:11 PM
OneByBoo
Roadie
345 Views
1 replies
0 likes
Account
Login

345 Views
1 replies
0 likes

My account

Hi I have been paying for premium for months now and it's saying I only have a free account I can't seem to cancel the account on Facebook or on Spotify its self if you could help me with this would b great I don't want to cancel my account jst want ...

Rolyw586
Visitor
Hi I have been paying for premium for months now and it's saying I only have a free account I can't seem to cancel the account on Facebook or on Spotify its self if you could help me with th...
2020-05-01 11:25:01 AM
2020-05-01 3:23:28 PM
OneByBoo
Roadie
358 Views
1 replies
0 likes
Account
Premium
Subscription

358 Views
1 replies
0 likes

I need my "bell" notification back

As I like Spotify as it's starting to be useless for me.My notifications about new songs of following bands and artists disappeared. Shame, it was that what was the point of keeping me with Spotify together. Without notifications I can’t see serious ...

Balsen
Music Fan
As I like Spotify as it's starting to be useless for me. My notifications about new songs of following bands and artists disappeared. Shame, it was that what was the point of keeping me with Spotify...
2016-04-29 9:03:16 AM
2020-05-01 3:15:58 PM
morganlaura
Casual Listener
3058 Views
9 replies
28 likes
Other
Subscription

3058 Views
9 replies
28 likes

Solved!! student in the family

FamilyPremiumSingapore Devicesony, huaweiOperating SystemAndroid Am considering joining premium family. My son is 16, can he? The last time he tried to sign up , but student seems to imply university. Should I sign up, his account won't be in anyway ...

mhulk
Casual Listener
Family Premium Singapore Device sony, huawei Operating System Android Am considering joining premium family. My son is 16, can he? The last time he tried to sign up ,...
2020-04-28 3:47:14 PM
2020-05-01 9:15:45 AM
OneByBoo
Roadie
651 Views
4 replies
0 likes
Subscription

651 Views
4 replies
0 likes

I'm not receiving the weekly releases email

PlanPremiumCountryGuatemala My Question or IssueIt has been almost a month and I'm no longer receiving the emails with the weekly releases

malabareando
Casual Listener
Plan Premium Country Guatemala My Question or Issue It has been almost a month and I'm no longer receiving the emails with the weekly releases
2019-07-17 8:53:07 PM
2020-04-30 8:22:39 PM
davold
Casual Listener
1008 Views
4 replies
0 likes
Account
Other

1008 Views
4 replies
0 likes

Superuser Contribution [All Platforms][Other] Real Security Measures (Personal Usernames)

Creating this post to hopefully get to the right folks. So a while back when you guys implemented the new security measures (changing everyone's usernames to some dumb 40 digit long string of random numbers and letters) My account started acting up, ...

Andrew1Downs
Casual Listener
Creating this post to hopefully get to the right folks. So a while back when you guys implemented the new security measures (changing everyone's usernames to some dumb 40 digit long string of random ...
2020-04-23 4:29:13 PM
2020-04-30 4:40:45 PM
Elena
Moderator
1100 Views
3 replies
1 likes
All Platforms
Other

1100 Views
3 replies
1 likes

Changing country of my account

PlanPremium (Trial)CountryGermany (want to change to Romania)DeviceAlexa, Windows 10 PC, Linux NotebookOperating SystemAlexa, Windows, Ubuntu My Question or IssueHello,I'm evaluating Premium and there's only one issue: I'd like to change the country ...

Arbaces
Newbie
Plan Premium (Trial) Country Germany (want to change to Romania) Device Alexa, Windows 10 PC, Linux Notebook Operating System Alexa, Windows, Ubuntu My Question or Issue Hello, I'm ...
2020-04-28 9:03:36 PM
2020-04-30 9:18:00 AM
OneByBoo
Roadie
401 Views
1 replies
0 likes
Account
Other
Premium

401 Views
1 replies
0 likes

Solved!! Playlist followers are all at 0

on both desktop and my iphone app it says that all of my playlists have 0 followers when i know for a fact i have more than that! i thought i just needed to refresh but it is still saying 0 followers. See attachments.

magfoster
Roadie
on both desktop and my iphone app it says that all of my playlists have 0 followers when i know for a fact i have more than that! i thought i just needed to refresh but it is still saying 0 followers...
2016-07-07 2:07:34 AM
2020-04-30 8:05:14 AM
d7w59n_yl-3ut
Newbie
3224 Views
6 replies
1 likes
Account

3224 Views
6 replies
1 likes

No internet connection detected - error code 4

PlanPremiumCountryUSADeviceDell XPS 13Operating SystemWindows 10 My Question or IssueFor the past several days I have been having persistent issues with Spotify on my desktop. I have never had these issues before and I have been using Spotify for yea...

maniluvsu
Regular
Plan Premium Country USA Device Dell XPS 13 Operating System Windows 10 My Question or Issue For the past several days I have been having persistent issues with Spotify on my desktop...
2020-04-27 7:14:02 PM
2020-04-29 12:30:27 AM
maniluvsu
Regular
2804 Views
7 replies
0 likes
Account
Login
Other

2804 Views
7 replies
0 likes

daily mix, new update

I really think you guys ruined the Daily Mixes. I loved that they used to endlessly load songs even if I knew a lot of them or sometimes there were repeats, still I would always find a ton of new songs/artists that way. Now there's only 50 songs whic...

sophinx
Newbie
I really think you guys ruined the Daily Mixes. I loved that they used to endlessly load songs even if I knew a lot of them or sometimes there were repeats, still I would always find a ton of new son...
2020-04-14 3:23:00 AM
2020-04-29 9:23:27 PM
actuallyalexis
Casual Listener
690 Views
1 replies
3 likes
All Platforms
Playlists

690 Views
1 replies
3 likes

Cant dissconnect my old ps4

I sold my old ps4 without unlinking my spotify account. How do I remove this from the list of devices? I've tried selecting "display only local devices", but it keeps coming up as "Can't play this right now"

Nat3Tay
Visitor
I sold my old ps4 without unlinking my spotify account. How do I remove this from the list of devices? I've tried selecting "display only local devices", but it keeps coming up as "Can't play this ri...
2020-04-28 10:26:12 PM
2020-04-29 7:40:33 PM
OneByBoo
Roadie
331 Views
1 replies
0 likes
Account
Premium

331 Views
1 replies
0 likes

Being Charged Twice after account crashed

On March 24th I discovered that my Premium account had stopped working for some reason. NOT due to payment problem. I then proceeded to re-register to Duo as it is only my son and myself. I am now being charged for both. How do I cancel the Premium w...

wyattsmom-ca
Visitor
On March 24th I discovered that my Premium account had stopped working for some reason. NOT due to payment problem. I then proceeded to re-register to Duo as it is only my son and myself....
2020-04-29 5:01:41 PM
2020-04-29 7:38:05 PM
OneByBoo
Roadie
332 Views
1 replies
0 likes
Subscription

332 Views
1 replies
0 likes

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