Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

My account

My account

  1.  

Hi I have been paying for premium for months now and it's saying I only have a free account I can't seem to cancel the account on Facebook or on Spotify its self if you could help me with this would b great I don't want to cancel my account jst want access to it

Reply
1 Reply

Hi there @Rolyw586

thanks for reaching out to the community !

 

Please use this help page and locate all the accounts listed with your details.

Make sure to search any possible credential you've used in order for the search to be helpful.

 

Furthermore, you can always log in your account overview page and check out the subscription status + receipts.

 

Let me know how it goes 🙂

Suggested posts