Wrong spotify account number linked to facebook acount

Hi, I am a Spotify premium user for more than a year now. Recently, modifying my facebook account, a new spotify USER ID got linked to my facebook account. If I check the confirmation email of my initial order I see another Spotify USER ID mentioned....

• user-removed
• Visitor
• Hi,   I am a Spotify premium user for more than a year now. Recently, modifying my facebook account, a new spotify USER ID got linked to my facebook account. If I check the confirmation emai...
• 2014-05-06 9:52:59 PM
• 2014-05-06 12:37:49 AM
• Peter__
• Community Legend
• 240 Views
• 1 replies
• 0 likes
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suddenly getting ads on premium

I've had premuim for a while now, never heard a single ad, and today I played a playlist and I'm getting ads every 3rd or 4th song. Is this something new Spotify is doing or an issue with my account?

• themortreport
• Newbie
• I've had premuim for a while now, never heard a single ad, and today I played a playlist and I'm getting ads every 3rd or 4th song.  Is this something new Spotify is doing or an issue with my ac...
• 2014-05-06 10:49:24 PM
• 2014-05-06 12:34:03 AM
• Peter__
• Community Legend
• 518 Views
• 1 replies
• 0 likes

Help with account confusion

I was charged twice this month and I think the confusion is that there seems to be 2 accounts. One from facebook and one that was the original account with a log-in name and password. How can I fix? Is there a customer support phone number to speak t...

• user-removed
• Visitor
• I was charged twice this month and I think the confusion is that there seems to be 2 accounts. One from facebook and one that was the original account with a log-in name and password. How can I fix? ...
• 2014-05-06 11:20:22 PM
• 2014-05-06 12:33:03 AM
• Peter__
• Community Legend
• 218 Views
• 1 replies
• 1 likes

Certain songs won't play on my phone

I have spotify premium and I have recently been having a problem where certain songs won't play on my Iphone 5s. It is really bugging me. I tried reinstalling everything and I even created more room on my phone and it still isn't working. I would lis...

• bporter13
• Casual Listener
• I have spotify premium and I have recently been having a problem where certain songs won't play on my Iphone 5s. It is really bugging me. I tried reinstalling everything and I even created more room ...
• 2014-05-04 2:43:55 AM
• 2014-05-06 12:32:20 AM
• Peter__
• Community Legend
• 358 Views
• 4 replies
• 0 likes
• Premium

My playlists disappeared

i recently changed my facebook password that was linked to my spotify account. this morning i had to re log into spotify and upon logging in all of my playlists were gone. i tried changing my passwords again on both accounts but nothing happened. i w...

• 12139496315
• Casual Listener
• i recently changed my facebook password that was linked to my spotify account. this morning i had to re log into spotify and upon logging in all of my playlists were gone. i tried changing my passwor...
• 2014-05-06 6:07:43 PM
• 2014-05-06 12:31:14 AM
• Peter__
• Community Legend
• 278 Views
• 3 replies
• 0 likes
• Account

Spotify Premium on iphone 4s, do i have to pay for the app?

or can i use the free one if I have a paid subscription? and how many devices (iphones/iposd) can also use my premium acct in my family for my monthly fee. right now i am still in the 30 day free trial but they have my cc info. thanks dave

• dreppster
• Newbie
• or can i use the free one if I have a paid subscription? and how many devices (iphones/iposd) can also use my premium acct in my family for my monthly fee. right now i am still in the 30 day free t...
• 2014-05-06 5:51:50 PM
• 2014-05-06 6:37:57 PM
• Peter__
• Community Legend
• 240 Views
• 1 replies
• 0 likes
• Premium

Paid constantly for premium but just have access to the free version

i pay my 9,99€ for my premium account each month. the last payment were on the 04. April and on the 5th of May. Somehow i have only access to the free version of spotify so there are no offline playlists on my mobile phone. Is there any way to solve ...

• Wolfskotze
• Casual Listener
• i pay my 9,99€ for my premium account each  month. the last payment were on the 04. April and on the 5th of May. Somehow i have only access to the free version of spotify so there are no offline...
• 2014-05-06 3:07:26 PM
• 2014-05-06 4:56:11 PM
• Wolfskotze
• Casual Listener
• 264 Views
• 2 replies
• 0 likes
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Following X'ed Facebook Friends

Hi! How can I have a look at all my fb friends that I previous X'ed accidentally?? Greetings, Charlotte

• CharlottePh
• Newbie
• Hi!   How can I have a look at all my fb friends that I previous X'ed accidentally??   Greetings,   Charlotte  
• 2014-05-06 4:10:30 PM
• 2014-05-06 4:34:48 PM
• Peter__
• Community Legend
• 202 Views
• 1 replies
• 0 likes

Spotify connects to Sonos but no connection ?

Since my Sonos update last Sunday Spotify refuses to work in Sonos. If I remove the Spotify service and then do the steps to get the service back in the sonos everything seems to work perfect, the icon appears in the music service. But then it doesn'...

• user-removed
• Visitor
• Since my Sonos update last Sunday Spotify refuses to work in Sonos. If I remove the Spotify service and then do the steps to get the service back in the sonos everything seems to work perfect, the ic...
• 2014-04-29 11:29:24 AM
• 2014-05-06 1:16:03 PM
• user-removed
• Not applicable
• 633 Views
• 8 replies
• 0 likes
• Login

Only random option in my own playlists (premium Spotify)

Since last upgrade I only can play my own playlists in random mode. I've got the Premium Spotify, and it's very annoying. Could anyone help me?

• Raomn
• Casual Listener
• Since last upgrade I only can play my own playlists in random mode. I've got the Premium Spotify, and it's very annoying. Could anyone help me?
• 2014-04-05 10:12:19 AM
• 2014-05-06 1:02:04 PM
• Peter__
• Community Legend
• 314 Views
• 4 replies
• 0 likes

Was my account hacked or disabled in some way?

Hi all, Yesterday I had trouble loging in to my Spotify account. Got error 410, incorrect username or password. Impossible, since I auto log in on my computer. I tried to reset my password, didn't work as also mentioned by another user @handlas0101 h...

• haaarold
• Casual Listener
• Hi all,   Yesterday I had trouble loging in to my Spotify account. Got error 410, incorrect username or password. Impossible, since I auto log in on my computer. I tried to reset my password...
• 2014-05-06 12:55:28 PM
• 2014-05-06 1:01:16 PM
• Peter__
• Community Legend
• 756 Views
• 1 replies
• 0 likes
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No response to question

I have sent several mails to Spotify but still have no answer. I concerns the questions in this thread. http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Lost-playlists-but-no-Spotify-account/m-p/775089#M100164 In short: the lost playli...

• user-removed
• Visitor
• I have sent several mails to Spotify but still have no answer. I concerns the questions in this thread. http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Lost-playlists-but-no-Spotify...
• 2014-05-05 5:10:49 PM
• 2014-05-06 12:46:17 PM
• Adam
• Roadie
• 325 Views
• 7 replies
• 0 likes
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Spotify says I am not premium but I am paying for it with my phone bill!

• Chanelle20
• Regular
• 2014-05-06 9:30:16 AM
• 2014-05-06 12:36:44 PM
• Chanelle20
• Regular
• 438 Views
• 8 replies
• 0 likes

Setting up Spotify in one country and using it in another

Hi, I've created this Spotify account in Singapore for my boyfriend in Switzerland. And I want to make it a Premium account as well. If I pay using my Singapore credit card, will he be able to use this account in Switzerland? I'm pretty much setting ...

• cleusder
• Newbie
• Hi,    I've created this Spotify account in Singapore for my boyfriend in Switzerland. And I want to make it a Premium account as well. If I pay using my Singapore credit card, will he ...
• 2014-05-06 12:13:09 PM
• 2014-05-06 12:21:52 PM
• Peter__
• Community Legend
• 291 Views
• 1 replies
• 0 likes
• Account
  Other
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Premium Account does Not work propperly

I have the Same Problem. I have my Premium Account since 2012 and i checked my bank Account, so i know that I paid the monthly fee. I already tried to contact the Customer Support but they only told me to Check the Community for answers. Thats defina...

• Isiw
• Casual Listener
• I have the Same Problem. I have my Premium Account since 2012 and i checked my bank Account, so i know that I paid the monthly fee. I already tried to contact the Customer Support but they only told ...
• 2014-05-05 8:12:49 AM
• 2014-05-06 11:57:10 AM
• snipes74
• Casual Listener
• 522 Views
• 6 replies
• 0 likes

Your password reset is broken; I'm paying money for a service I can't use

Fix it please. I replied to another thread but I doubt anyone reads it so I'll make a new topic. Since the new update Spotify freezes up frequently. Today it completely froze so I restarted my phone. When I tried to go back into Spotify it asked me t...

• handlas0101
• Regular
• Fix it please.   I replied to another thread but I doubt anyone reads it so I'll make a new topic.   Since the new update Spotify freezes up frequently. Today it completely froze so...
• 2014-05-05 6:31:52 AM
• 2014-05-06 9:31:41 AM
• Adam
• Roadie
• 685 Views
• 5 replies
• 0 likes
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