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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9046 Views
  • 1 replies
  • 9 likes
  • Security
  • 9046 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482138 Views
  • 979 replies
  • 111 likes
  • Account
  • 482138 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210918 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210918 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120932 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120932 Views
  • 72 replies
  • 12 likes

Renewal of premium subscription

Hi..My premium subscription will be expired 9/22. I'm in Europe right now and I'm going to stay here for a couple of months and I don't want to use my c.c that you have in your system. I have a friend in MA USA and he can send a check (named Kostas K...

  • Newbie
  • Hi..My premium subscription will be expired 9/22. I'm in Europe right now and I'm going to stay here for a couple of months and I don't want to use my c.c that you have in your system. I have a frien...
  • Joe
  • Community Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

log me out please!!

i let my friend borrow my account and now she refuses to log out! I simply need to be logged out of all devices so I can have it all to myself.

  • Newbie
  • i let my friend borrow my account and now she refuses to log out! I simply need to be logged out of all devices so I can have it all to myself. 🙂
  • Joe
  • Community Legend
  • 218 Views
  • 1 replies
  • 0 likes
  • Premium
  • 218 Views
  • 1 replies
  • 0 likes

Charged for Premium, registered as Free

Dear Spotify,

Up until 8 months ago I was registered as a Premium user. Arond then, my credit card expired and I no longer renewed my payment information.

I recently decided to renewe my information and re-upgrade to Spotify Premium. I have now been c...

  • Casual Listener
  • Dear Spotify,<br><br>Up until 8 months ago I was registered as a Premium user. Arond then, my credit card expired and I no longer renewed my payment information. <br><br>I rec...
  • Joe
  • Community Legend
  • 278 Views
  • 3 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 278 Views
  • 3 replies
  • 0 likes

Card was charged, but i still went back to spotify free

Hello Guys! I'm a User from Germany that now uses Spotify-premium for about 3/4 of a year. I just recently got the "we couldn't charge your Card"-Message and shortly after went down to Spotify-Free. The thing is: The money was paid and we didn't chan...

  • Casual Listener
  • Hello Guys! I'm a User from Germany that now uses Spotify-premium for about 3/4 of a year. I just recently got the "we couldn't charge your Card"-Message and shortly after went down to Spotify-Fr...
  • Joe
  • Community Legend
  • 236 Views
  • 3 replies
  • 0 likes
  • 236 Views
  • 3 replies
  • 0 likes

Hide I've been listening to from the profile

Hej I've unchecked all the boxes under the profile heading but still I cant seem to get rid of the Ive been listening to... What can I do?

  • Casual Listener
  • Hej   I've unchecked all the boxes under the profile heading but still I cant seem to get rid of the Ive been listening to... What can I do?
  • b11
  • Casual Listener
  • 938 Views
  • 2 replies
  • 1 likes
  • 938 Views
  • 2 replies
  • 1 likes

Settings???

Is there a way to adjust settings? I don't want Spotify to automatically open when I turn on my computer. It is REALLY slowing it down and I am ready to remove it from my laptop.

  • Newbie
  • Is there a way to adjust settings?  I don't want Spotify to automatically open when I turn on my computer.  It is REALLY slowing it down and I am ready to remove it from my laptop. 
  • Joe
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Accidently deleted my playlist

I accidently deleted my playlist named "Playlist 1" on September 7. 2013 around 9:40 p.m. Pacific time. I spent many hours creating the playlist. It would mean a lot if somebody can recover it for me, i used the playlist everyday.

  • Newbie
  • I accidently deleted my playlist named "Playlist 1" on September 7. 2013 around 9:40 p.m. Pacific time. I spent many hours creating the playlist. It would mean a lot if somebody can recover it for me...
  • Joe
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

I forgot my password AND I'm no longer on Facebbok

So here is the problem. I would like to use my Spotify account, but I forgot my password. When I click on the option "I forgot my password", on Spotify, the link just redirects me to a message asking me to find out my password on Facebook preferences...

  • Casual Listener
  • So here is the problem.   I would like to use my Spotify account, but I forgot my password.   When I click on the option "I forgot my password", on Spotify, the link just redirects ...
  • prbalbontin
  • Casual Listener
  • 365 Views
  • 2 replies
  • 1 likes
  • 365 Views
  • 2 replies
  • 1 likes

Solved!! Renewal of premium subscription

HeyMy spotify Premium subscription has failed to charge several times now and I don't know why. My card is functioning properly both for e-commerce and is edited as in Sweden. Not the first time happening and only way i could get premium was to start...

  • Casual Listener
  • Hey My spotify Premium subscription has failed to charge several times now and I don't know why. My card is functioning properly both for e-commerce and is edited as in Sweden. Not the first time ha...
  • Joe
  • Community Legend
  • 13445 Views
  • 14 replies
  • 0 likes
  • 13445 Views
  • 14 replies
  • 0 likes

Change of Details

Is there anyway i can change the cost of my spotify subscription since i now have an NUS extra card without unsubscribing then re-subscribing? Cheers

  • Newbie
  • Is there anyway i can change the cost of my spotify subscription since i now have an NUS extra card without unsubscribing then re-subscribing? Cheers
  • Joe
  • Community Legend
  • 239 Views
  • 1 replies
  • 0 likes
  • 239 Views
  • 1 replies
  • 0 likes

Please Help?

Hey guys, so I'm having a bit of a problem.On my ex's spotify, I left a private playlist (while we were together), but it keeps showing up! He hasn't been on to see it or delete it. I guess it shows how much he actually goes on Spotify Anyway, does a...

  • Newbie
  • Hey guys, so I'm having a bit of a problem. On my ex's spotify, I left a private playlist (while we were together), but it keeps showing up!  He hasn't been on to see it or delete it. I guess i...
  • Joe
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • Account
  • 190 Views
  • 1 replies
  • 0 likes

Can't log in - spotify/facebook credentials not recognised.

Hi all, Bit confused with this one so I will try and be clear as possible. I use Spotify on my Galaxy S3 mostly, and 2 weeks ago when i opened the app, it asked me for log in credentials (it normally doesn't) and proceeded to not let me log in and wo...

  • Casual Listener
  • Hi all,   Bit confused with this one so I will try and be clear as possible.   I use Spotify on my Galaxy S3 mostly, and 2 weeks ago when i opened the app, it asked me for log in cr...
  • Peter__
  • Community Legend
  • 3167 Views
  • 6 replies
  • 0 likes
  • 3167 Views
  • 6 replies
  • 0 likes

Solved!! Separate Spotify & Facebook Accounts

I just signed up for Spotify and it had to create an account using Facebook... the other link (for just a Spotify account) didn't work. I do not use my facebook account nor do I want to... just use it to read about my family. I think I've only commen...

  • Casual Listener
  • I just signed up for Spotify and it had to create an account using Facebook... the other link (for just a Spotify account) didn't work.  I do not use my facebook account nor do I want to... just...
  • Peter__
  • Community Legend
  • 17034 Views
  • 15 replies
  • 1 likes
  • 17034 Views
  • 15 replies
  • 1 likes

Solved!! Spotify/Facebook

I wanna know if it´s possible to login to Spotify without an Facebook account??

  • Casual Listener
  • I wanna know if it´s possible to login to Spotify without an Facebook account??
  • user-removed
  • Not applicable
  • 795 Views
  • 6 replies
  • 0 likes
  • 795 Views
  • 6 replies
  • 0 likes

Premium Account Hacked

Hello, My previous account was hacked this morning. The user name and password have been changed. I have tried reaching out to the support email, however I am only getting automated responses for the last 2 hours and cannot seem to get anyone to assi...

  • Casual Listener
  • Hello, My previous account was hacked this morning. The user name and password have been changed. I have tried reaching out to the support email, however I am only getting automated responses for t...
  • Peter__
  • Community Legend
  • 282 Views
  • 3 replies
  • 0 likes
  • 282 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Premium- American Credit card necessary?

Hey. So i'm an international student living in the US. I would like to have spotify premium but the thing is my credit card is from my home country and I don't think I will be getting an American bank account or credit card anytime soon. So i was won...

  • Casual Listener
  • Hey. So i'm an international student living in the US. I would like to have spotify premium but the thing is my credit card is from my home country and I don't think I will be getting an American ban...
  • Peter__
  • Community Legend
  • 2887 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 2887 Views
  • 1 replies
  • 0 likes

10 hour limited exceed

I keep getting a message saying I have exceeded my 10 hour limit even though I haven't used my account for a couple of months. Is it possible someone has got my details and using my account and can I change my details to try and overcome this problem...

  • Newbie
  • I keep getting a message saying I have exceeded my 10 hour limit even though I haven't used my account for a couple of months. Is it possible someone has got my details and using my account and can I...
  • Peter__
  • Community Legend
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Relocated abroad.

Hi there. I used to be an unlimited subscriber of spotify for two years or so. After figuring out I didn't use it much, I switched back to the free option. Long story short, I relocated from the UK to France. Now spotify bugs me I can't use it. As fa...

  • Casual Listener
  • Hi there.   I used to be an unlimited subscriber of spotify for two years or so. After figuring out I didn't use it much, I switched back to the free option. Long story short, I relocated fr...
  • Peter__
  • Community Legend
  • 429 Views
  • 7 replies
  • 0 likes
  • 429 Views
  • 7 replies
  • 0 likes

Solved!! Gift card: Code is invalid

Hallo, I bought a gift card yesterday, but PIN code is invalid. I am sure that is the right code. What can I do? AZ

  • Newbie
  • Hallo, I bought a  gift card yesterday, but PIN code is invalid. I am sure that is the right code. What can I do? AZ
  • Peter__
  • Community Legend
  • 634 Views
  • 2 replies
  • 0 likes
  • 634 Views
  • 2 replies
  • 0 likes

Broken Email Account

Hi, It seems that my email is somehow broken with Spotify. Let me show you what I mean. I first try to make an account with Spotify using my email: ...and it says that my email is being used with another account. So then I try to have the password ma...

  • Newbie
  • Hi,   It seems that my email is somehow broken with Spotify. Let me show you what I mean.     I first try to make an account with Spotify using my email:   &nbs...
  • Peter__
  • Community Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes