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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9300 Views
  • 3 replies
  • 9 likes
  • Security
  • 9300 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484468 Views
  • 979 replies
  • 111 likes
  • Account
  • 484468 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211595 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211595 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121275 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121275 Views
  • 72 replies
  • 12 likes

Solved!! ads playing after upgrade

I recently upgraded to unlimited and i just had an ad pop up..

  • Casual Listener
  • I recently upgraded to unlimited and i just had an ad pop up..
  • Taylor
  • Community Legend
  • 378 Views
  • 3 replies
  • 0 likes
  • 378 Views
  • 3 replies
  • 0 likes

how do I login without Facebook credentials

I want to share my Spotify with my friend and I don't want to use my Facebook login so how do I use a Spotify login and password or is this possible?

  • Newbie
  • I want to share my Spotify with my friend and I don't want to use my Facebook login so how do I use a Spotify login and password or is this possible?
  • user-removed
  • Not applicable
  • 656 Views
  • 2 replies
  • 0 likes
  • 656 Views
  • 2 replies
  • 0 likes

I really don't get this..

I've been contacting the customer service of Spotify for the past 4 hours.. First had to give them the code o my card and all, seeing as I wasn't able to get my premium back up, and now I just had an e-mail back saying: Hi there, thanks for getting i...

  • Music Fan
  • I've been contacting the customer service of Spotify for the past 4 hours..  First had to give them the code o my card and all, seeing as I wasn't able to get my premium back up, and now I just...
  • Sam
  • Spotify
  • 590 Views
  • 17 replies
  • 0 likes
  • 590 Views
  • 17 replies
  • 0 likes

Enabling Radio on two devices simultaneously?

Hello, I understand that I cannot currently use the premium Spotify features on two devices at the same time, and that may take some more time to think about and figure out on your end.But Radio on the other hand is a non-premium feature, so why can'...

  • Casual Listener
  • Hello,   I understand that I cannot currently use the premium Spotify features on two devices at the same time, and that may take some more time to think about and figure out on your end. But...
  • Peter__
  • Community Legend
  • 530 Views
  • 4 replies
  • 0 likes
  • 530 Views
  • 4 replies
  • 0 likes

error 408

I have problem with spotify with error 408. and I don't know why. plz help me.be great.emil lazar

  • Newbie
  • I have problem with spotify with error 408. and I don't know why. plz help me. be great. emil lazar
  • Peter__
  • Community Legend
  • 318 Views
  • 1 replies
  • 0 likes
  • 318 Views
  • 1 replies
  • 0 likes

Premium probs

Hi there. I'm trying to upgrade my Spotify Premium for the second time. I got all these emails about paymentsfaliure, which i really dont understand why, so they disconnected me. But then i wanted to pay again, for Premium, so i could use it on my ph...

  • Newbie
  • Hi there. I'm trying to upgrade my Spotify Premium for the second time. I got all these emails about paymentsfaliure, which i really dont understand why, so they disconnected me. But then i wanted to...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

Someone copied my playlist and is raking in the subscriptions!

I hate to throw my toys out of the pram here (really I don't care, and that is in fact what I’m doing in its entirety) but someone has copied my 3600+ subscribed to playlist - same songs, exactly the same order - renamed it, publicised it and made it...

  • Casual Listener
  • I hate to throw my toys out of the pram here (really I don't care, and that is in fact what I’m doing in its entirety) but someone has copied my 3600+ subscribed to playlist - same songs, exactly the...
  • 345 Views
  • 0 replies
  • 0 likes
  • 345 Views
  • 0 replies
  • 0 likes

Solved!! Spotify charging me twice on TWO separate days

Every 26th on each month Spotify renews my account. But going through my statement I realised spotify is charging also on the 18th of every month! What is going on? I pay through paypal and the 26th of each month the payment is correct when I compare...

  • Visitor
  • Every 26th on each month Spotify renews my account. But going through my statement I realised spotify is charging also on the 18th of every month! What is going on?   I pay through paypal and ...
  • user-removed
  • Not applicable
  • 1620 Views
  • 3 replies
  • 0 likes
  • 1620 Views
  • 3 replies
  • 0 likes

latest verision spotify?

I had someting going not ok. I am wondering abouth if I have latest verision ofspotify? Could I have a new upgrade one?I love spotify Tore Eivinn Markhuste-mark@online.nomusictorunlimited

  • Music Fan
  • I had  someting going not ok. I am wondering abouth if I have latest verision of spotify?   Could I have a new upgrade one? I love spotify   Tore Eivinn Markhus te-mark@onl...
  • Peter__
  • Community Legend
  • 438 Views
  • 4 replies
  • 0 likes
  • 438 Views
  • 4 replies
  • 0 likes

Zip Code Ireland

Hello, I'm trying to sign up but i keep being asked for a zip code which dont exist in ireland, i've tried random letters and numbers and things but nothings working... help Thank you

  • Casual Listener
  • Hello, I'm trying to sign up but i keep being asked for a zip code which dont exist in ireland, i've tried random letters and numbers and things but nothings working... help   Thank you
  • donalhanks
  • Casual Listener
  • 1417 Views
  • 3 replies
  • 0 likes
  • 1417 Views
  • 3 replies
  • 0 likes

another case of disappearing playlists

Another person whose playlists have all disappeared. I've finally managed to get the support form page to load, rather than give me a timeout error, and contacted Spotify. I then get an email saying I have a private message, but cannot view it until ...

  • Visitor
  • Another person whose playlists have all disappeared.    I've finally managed to get the support form page to load, rather than give me a timeout error, and contacted Spotify. I then get a...
  • Taylor
  • Community Legend
  • 163 Views
  • 1 replies
  • 0 likes
  • 163 Views
  • 1 replies
  • 0 likes

Multiple Issues

I am having issues with my spotify service. First and foremost, it's ridiculous that there is not a provided customer service number, particularly for premium members. For a pay-for "premium" service, a target response of 24 hours to a generic email ...

  • Casual Listener
  • I am having issues with my spotify service. First and foremost, it's ridiculous that there is not a provided customer service number, particularly for premium members. For a pay-for "premium" service...
  • Rondo
  • Casual Listener
  • 302 Views
  • 2 replies
  • 0 likes
  • 302 Views
  • 2 replies
  • 0 likes

Can't update payment method

I'm trying to upgrade my account by changing my payment method. When I click on "Change payment method or card details" I get 502 Bad Gatewaynginx

  • Casual Listener
  • I'm trying to upgrade my account by changing my payment method. When I click on "Change payment method or card details" I get   502 Bad Gateway nginx
  • Taylor
  • Community Legend
  • 1091 Views
  • 8 replies
  • 1 likes
  • 1091 Views
  • 8 replies
  • 1 likes

Problem with card.

So today I decided to buy myself a new gift card *Mind you, which was less than 2 hours ago*, I have been using spotify since end october, always bought one of those cards where you could pick from download 10 songs, spotify unlimited or premium for ...

  • Music Fan
  • So today I decided to buy myself a new gift card *Mind you, which was less than 2 hours ago*, I have been using spotify since end october, always bought one of those cards where you could pick from d...
  • Bridgeyxox
  • Music Fan
  • 330 Views
  • 5 replies
  • 0 likes
  • 330 Views
  • 5 replies
  • 0 likes

Canceling Spotify Account

Hey, I signed up a few weeks ago for the free trial. Spotify did not ask me for any payment methods. I've read a few comments about how after 30 days you have to pay for Spotify, and I would like to make sure that I will not have to do this. If I do,...

  • Newbie
  • Hey,         I signed up a few weeks ago for the free trial. Spotify did not ask me for any payment methods. I've read a few comments about how after 30 days ...
  • Peter__
  • Community Legend
  • 281 Views
  • 1 replies
  • 0 likes
  • 281 Views
  • 1 replies
  • 0 likes

Help with iphone 5 application

hello, I beleive I am a premium user, yet I cannot access songs on my iphone 5, I am logged in using my email. Can you please help, I rarely use the radio and prefer to selet individual tracks from selected artists. Thanks!

  • Regular
  • hello, I beleive I am a premium user, yet I cannot access songs on my iphone 5, I am logged in using my email. Can you please help, I rarely use the radio and prefer to selet individual tracks from s...
  • Peter__
  • Community Legend
  • 350 Views
  • 7 replies
  • 0 likes
  • 350 Views
  • 7 replies
  • 0 likes

Spotify Staff please help

Hello, I am uncertain if I am still a spotify premium user, I had accidently started two accounts on the same credit card, I requested an account cancelation, I am now uncertain if both accounts were cancled or just one, could you please let me know ...

  • Regular
  • Hello, I am uncertain if I am still a spotify premium user, I had accidently started two accounts on the same credit card, I requested an account cancelation, I am now uncertain if both accounts were...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Please delete my premium account (or unlink me from Facebook)

Dear Spotify team, I deleted my Facebook one week ago and will not use it again. Unfortunately I created my spotify account over facebook(was not thinking about the consequences).I am a premium user and want to cancel my abo as soon as possible as yo...

  • Newbie
  • Dear Spotify team,   I deleted my Facebook one week ago and will not use it again. Unfortunately I created my spotify account over facebook(was not thinking about the consequences). I am a pr...
  • Peter__
  • Community Legend
  • 808 Views
  • 3 replies
  • 0 likes
  • 808 Views
  • 3 replies
  • 0 likes

Payment problem, card expired.

Got a message that my card was about to expire. I therefore followed the instructions to enter my new one. Did not work (as many before me has reported).Triple checked everything you say should be checked, e.g card is registered for e commerce and su...

  • Casual Listener
  • Got a message that my card was about to expire. I therefore followed the instructions to enter my new one. Did not work (as many before me has reported). Triple checked everything you say should be ...
  • Liam
  • Community Legend
  • 383 Views
  • 3 replies
  • 0 likes
  • 383 Views
  • 3 replies
  • 0 likes

I requested the trial period, why am I being charged?

Hi, I wanted to use the trial period of 30 days, but charged me € 9.99. What I wanted is to use the trial period and then spend a premium. I can do?.

  • Newbie
  • Hi, I wanted to use the trial period of 30 days, but charged me € 9.99. What I wanted is to use the trial period and then spend a premium. I can do?.
  • Liam
  • Community Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes