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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9296 Views
  • 3 replies
  • 9 likes
  • Security
  • 9296 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484359 Views
  • 979 replies
  • 111 likes
  • Account
  • 484359 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211588 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211588 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121265 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121265 Views
  • 72 replies
  • 12 likes

Just upgraded to unlimited, want to choose premium instead

Hello! I'm brand new to the spotify community and I have a windows phone 8 handset. I just read that spotify is about to be released for windows phone 8 the same day I upgraded to unlimited status (today). Can I get a refund and upgrade to premium in...

  • Casual Listener
  • Hello!  I'm brand new to the spotify community and I have a windows phone 8 handset.  I just read that spotify is about to be released for windows phone 8 the same day I upgraded to unlimit...
  • pdxhomebrew
  • Casual Listener
  • 260 Views
  • 2 replies
  • 0 likes
  • 260 Views
  • 2 replies
  • 0 likes

Subscripton that allow more than 3 offline devices?

Is there any subscription that allow more than 3 offline devices? It isn't that hard to go above 3 devices for example private and office laptops, private and work phone as well as tablets. I guess I could use mutiple regular accounts and collaborate...

  • Casual Listener
  • Is there any subscription that allow more than 3 offline devices? It isn't that hard to go above 3 devices for example private and office laptops, private and work phone as well as tablets. &nbsp...
  • Tralla
  • Casual Listener
  • 1725 Views
  • 2 replies
  • 0 likes
  • 1725 Views
  • 2 replies
  • 0 likes

Solved!! Country Change.

Thanks for your help

  • Community Legend
  • Thanks for your help 🙂
  • Liam
  • Community Legend
  • 478 Views
  • 3 replies
  • 0 likes
  • Account
  • 478 Views
  • 3 replies
  • 0 likes

Help me help me help me

Help me I have spent all Saturday morning trying to do the simplest things. These guys just dont seem to care - no help, no ability to tell them why their websites dont work. Problem 1. Can't upgrade to Spotify Premium. The clicks through leads to "C...

  • Newbie
  • Help me I have spent all Saturday morning trying to do the simplest things. These guys just dont seem to care - no help, no ability to tell them why their websites dont work.   Problem 1. Ca...
  • Peter__
  • Community Legend
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Cannot enter card details

I want to try Spotify Premium. I go to https://www.spotify.com/uk/get-spotify/go/freetrial30/ and click to proceed to enter my Visa details yet the page will not load?

  • Casual Listener
  • I want to try Spotify Premium.   I go to https://www.spotify.com/uk/get-spotify/go/freetrial30/ and click to proceed to enter my Visa details yet the page will not load?   &nbs...
  • Lolsville
  • Casual Listener
  • 354 Views
  • 2 replies
  • 1 likes
  • 354 Views
  • 2 replies
  • 1 likes

Can't upgrade to premium - page not found.

I can't get to the payment services page. I keep getting page not found, or sent empty response errors. Are these pages really down? I've tried using Optimum Lightpath, Verizon FIOS and a tethered connection, but can't reach the payment page. WTF?

  • Casual Listener
  • I can't get to the payment services page.  I keep getting page not found, or sent empty response errors.  Are these pages really down?   I've tried using Optimum Lightpath, Verizon...
  • bola
  • Casual Listener
  • 1002 Views
  • 10 replies
  • 0 likes
  • 1002 Views
  • 10 replies
  • 0 likes

Settings for my playlist - Only for my Facebook users

Hi,Is it possible to create a playlist which is available only for certain people? Or is it possible to remove people who follow my playlist? Thanks

  • Newbie
  • Hi, Is it possible to create a playlist which is available only for certain people? Or is it possible to remove people who follow my playlist?   Thanks
  • Peter__
  • Community Legend
  • 1639 Views
  • 1 replies
  • 0 likes
  • 1639 Views
  • 1 replies
  • 0 likes

Premium User getting immediately kicked off literally as soon as i login with facebook

@Spotify every time I try to login to my Spotify PREMIUM account, it IMMEDIATEY kicks me off and I have paid every payment to date so I don't know why I can't access my account. I am entitled to my music. I have already contacted spotify numerous tim...

  • Regular
  • @Spotify every time I try to login to my Spotify PREMIUM account, it IMMEDIATEY kicks me off and I have paid every payment to date so I don't know why I can't access my account. I am entitled to my m...
  • Peter__
  • Community Legend
  • 1681 Views
  • 8 replies
  • 0 likes
  • 1681 Views
  • 8 replies
  • 0 likes

Please delete all my folders and reset my account

I want to start my Premium subscription from scratch with no playlists. How can I do this? Do I need to cancel my subscription and get a different account? Please help!

  • Casual Listener
  • I want to start my Premium subscription from scratch with no playlists.  How can I do this?  Do I need to cancel my subscription and get a different account?  Please help!
  • Liam
  • Community Legend
  • 449 Views
  • 4 replies
  • 0 likes
  • 449 Views
  • 4 replies
  • 0 likes

Shut up and take my money!

I have two bank accounts. One with everything and one with nothing or not so much in it because when I need some money I just make online transfers between both of them. It happened that I didn't have 9,99 to be billed for Spotify Premium this month....

  • Newbie
  • I have two bank accounts. One with everything and one with nothing or not so much in it because when I need some money I just make online transfers between both of them.    It happened ...
  • Liam
  • Community Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Can't log in using username or e-mail address, only using 10-digit account number

I'm a Spotify Preium member. When I log in to my Spotify Windows client, I can enter either my e-mail address or my 10-digit account number as the username. However, when trying to log in to the Spotify Community or the Spotify web player, I can only...

  • Gig Goer
  • I'm a Spotify Preium member.   When I log in to my Spotify Windows client, I can enter either my e-mail address or my 10-digit account number as the username. However, when trying to log in ...
  • Stupify
  • Community Legend
  • 2068 Views
  • 1 replies
  • 0 likes
  • 2068 Views
  • 1 replies
  • 0 likes

2nd Device not recognizing Premium Account

My tablet version of spotify is not recognizing my premium subscription. I had to update my credit card info when my card expired and it cancelled my premium subscription. When I repurchased premium it recognized it on my laptop and phone but not my ...

  • Newbie
  • My tablet version of spotify is not recognizing my premium subscription.  I had to update my credit card info when my card expired and it cancelled my premium subscription.  When I repurcha...
  • Peter__
  • Community Legend
  • 293 Views
  • 1 replies
  • 0 likes
  • 293 Views
  • 1 replies
  • 0 likes

Credit Card Declined and you want to resubscribe? Heres a fix!

Recently my pre-paid card ran out of funds. I wanted to continue my subscription but for some reason it kept declining my card. I did tons of research but there was NOTHING to help me. Many people have this problem duye to the $.01 vertification char...

  • Visitor
  • Recently my pre-paid card ran out of funds. I wanted to continue my subscription but for some reason it kept declining my card. I did tons of research but there was NOTHING to help me. Many people ha...
  • 952 Views
  • 0 replies
  • 0 likes
  • 952 Views
  • 0 replies
  • 0 likes

Solved!! premium works on mobile but not desktop

I have a premium account that works fine on my mobile but my desktop still sees me as a free account. suggestions?

  • Newbie
  • I have a premium account that works fine on my mobile but my desktop still sees me as a free account.  suggestions?
  • meahtenoha
  • Spotify
  • 572 Views
  • 1 replies
  • 0 likes
  • 572 Views
  • 1 replies
  • 0 likes

Need password for Sonos and iPad but don't get any e-mail reply from Spotify

Hello Spotify, I need the password so that i can add my new Sonos system but i do not get any reply on my hotmail? (I have checked my spam)Can you check if something is wrong? Yours Sincerely, JM

  • Casual Listener
  • Hello Spotify,   I need the password so that i can add my new Sonos system but i do not get any reply on my hotmail? (I have checked my spam) Can you check if something is wrong?  ...
  • JM1981
  • Casual Listener
  • 294 Views
  • 2 replies
  • 0 likes
  • 294 Views
  • 2 replies
  • 0 likes

How Much does this cost.... It isn't clear at all

My 48 hour trial is about to run out but I have no idea how much the app is?!? Completely confusing.....Can someone tell me is this a monthly subscription and if so what is the cost in euro?

  • Newbie
  • My 48 hour trial is about to run out but I have no idea how much the app is?!? Completely confusing..... Can someone tell me is this a monthly subscription and if so what is the cost in euro?
  • user-removed
  • Not applicable
  • 566 Views
  • 4 replies
  • 0 likes
  • 566 Views
  • 4 replies
  • 0 likes

Account hacked!!

My account was hacked today and I am unable to A) login to my account B) reset my password because the email account attached to my account has been changed I have sent two help forms in but did not realize that they would be sent to whatever email i...

  • Casual Listener
  • My account was hacked today and I am unable to  A) login to my account B) reset my password because the email account attached to my account has been changed   I have sent two help ...
  • Joshcoh85
  • Casual Listener
  • 293 Views
  • 4 replies
  • 0 likes
  • 293 Views
  • 4 replies
  • 0 likes

Don't have a credit card and after paying for more than two years with Paypal, WTF?

Din t get this! Im in the Netherlands, and never needed a card to pay for the Premium service. Now I find scalandously ridiculous that Spotify says theres a problem with the monthly withdrawals processed by Paypal: I have to provide a number of a cre...

  • Newbie
  • Din t get this! Im in the Netherlands, and never needed a card to pay for the Premium service. Now I find scalandously ridiculous that Spotify says theres a problem with the monthly withdrawals proce...
  • 144 Views
  • 0 replies
  • 0 likes
  • 144 Views
  • 0 replies
  • 0 likes

Solved!! Bug - Unable to change password

I am trying to log into spotify and change my password. When i do so the webpage returns a validation error on the email field saying this email address is already registered. I am not trying to change the email, just the password. The same error occ...

  • Newbie
  •   I am trying to log into spotify and change my password. When i do so the webpage returns a validation error on the email field saying this email address is already registered.   I...
  • Peter__
  • Community Legend
  • 382 Views
  • 1 replies
  • 0 likes
  • 382 Views
  • 1 replies
  • 0 likes

Spotify gift card options

Hello, short question here. Is it possible to choose for an unlimited subscription using a premium giftcard? And if so, would that double my subscription time as the unlimited type is cheaper? Thanks!

  • Newbie
  • Hello, short question here. Is it possible to choose for an unlimited subscription using a premium giftcard? And if so, would that double my subscription time as the unlimited type is cheaper? &n...
  • Peter__
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes