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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 141310 Views
  • 165 replies
  • 12 likes
  • Account
    Free
  • 141310 Views
  • 165 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10158 Views
  • 3 replies
  • 9 likes
  • Security
  • 10158 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 500876 Views
  • 982 replies
  • 112 likes
  • Account
  • 500876 Views
  • 982 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 123361 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 123361 Views
  • 74 replies
  • 12 likes

Student card question

I have recently purchased my NUS extra card which entitles me to half price spotify premium. I have got a spotify premium subscription already recurring and am unsure of how to add this feature onto spotify so that I can get my half price premium. Do...

  • Newbie
  • I have recently purchased my NUS extra card which entitles me to half price spotify premium. I have got a spotify premium subscription already recurring and am unsure of how to add this feature onto ...
  • Jude
  • Spotify Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • 225 Views
  • 1 replies
  • 0 likes

log in error after FB pass change

Hi, I just changed my Facebook password. I was therefore logged out of Spotify because it's connected to my account (I don't have a Spotify username/login). Now when I try to enter my new password, I can't get on. I changed my Facebook password again...

  • Casual Listener
  • Hi, I just changed my Facebook password. I was therefore logged out of Spotify because it's connected to my account (I don't have a Spotify username/login). Now when I try to enter my new password,...
  • Richard
  • Community Legend
  • 389 Views
  • 2 replies
  • 0 likes
  • 389 Views
  • 2 replies
  • 0 likes

Subscription for 1, 3 or 6 months?

Hello Forum, does anybody now, whether it is possible in Germany to make a subscription for Spotify just for 1, 3 or 6 months? Thank you very much in advance for your answers. Hallo Forum, ist es möglich, ein Spotify Abo nur für 1, 3 oder 6 Monate ab...

  • Casual Listener
  • Hello Forum, does anybody now, whether it is possible in Germany to make a subscription for Spotify just for 1, 3 or 6 months? Thank you very much in advance for your answers.     ...
  • Stupify
  • Community Legend
  • 606 Views
  • 3 replies
  • 0 likes
  • 606 Views
  • 3 replies
  • 0 likes

Accidentally deleted my playlist

accidentally deleted my big playlist with hundreds of songs that id been adding to for the past couple of years is there anyway i can get it back thanks my username is joe244 and the playlist was called The big one .. i think

  • Newbie
  • accidentally deleted my big playlist with hundreds of songs that id been adding to for the past couple of years is there anyway i can get it back    thanks my username is joe244 and the...
  • 100 Views
  • 0 replies
  • 0 likes
  • 100 Views
  • 0 replies
  • 0 likes

Spotify in a different country

Hi everyone. I am from the Netherlands and I love Spotify and have been a Premium user for more than a year.. But now I'm living in Finland for 4 months and I changed from Premium to Free because Finland is so expensive. Today I received the message ...

  • Newbie
  • Hi everyone.   I am from the Netherlands and I love Spotify and have been a Premium user for more than a year.. But now I'm living in Finland for 4 months and I changed from Premium to Free ...
  • 313 Views
  • 0 replies
  • 0 likes
  • 313 Views
  • 0 replies
  • 0 likes

Paying for Premium for Two weeks, still no help

I paid for premium almost two weeks ago, I've tried signing in and out, did nothing but made me lose my playlists. My account on here still says i have spotify free. Also, I actually signed up for the 30 day free premium trial but my credit card was ...

  • Casual Listener
  • I paid for premium almost two weeks ago, I've tried signing in and out, did nothing but made me lose my playlists.  My account on here still says i have spotify free.  Also, I actually sign...
  • dmkennedy86
  • Casual Listener
  • 229 Views
  • 3 replies
  • 0 likes
  • 229 Views
  • 3 replies
  • 0 likes

canito 63

hola amigos, me he puesto en contacto con spoty, por el siguiente problema, tengo pagado mi subcriccion a premium. y no me da opcion de escuchar, solo lo descargado comprado. ellos me han dado esta solucion de la comunidad spoty. aller con el movil p...

  • Newbie
  • hola amigos, me he puesto en contacto con spoty, por el siguiente problema, tengo pagado mi subcriccion a premium. y no me da opcion de escuchar, solo lo descargado comprado. ellos me han dado ...
  • Rocio
  • Spotify Legend
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Solved!! I have been billed three times for one download

Hi, I have been billed and charged three times for one song download. When I attempted to download a song there was an error message saying try later which is what i did and then managed to download the song I wanted. However what is alarming is that...

  • Casual Listener
  • Hi,   I have been billed and charged three times for one song download. When I attempted to download a song there was an error message saying try later which is what i did and then manag...
  • Sam
  • Spotify
  • 580 Views
  • 6 replies
  • 0 likes
  • 580 Views
  • 6 replies
  • 0 likes

A lot of problems

Suddenly I´m in offline mode.Can´t even log in on my iPhone tonight.I am living in Norway but I have swedish bankcard and the money has been withdrawn from my bankaccount.But I received an email from Spotify yesterday that said that it was a payment ...

  • Casual Listener
  • Suddenly I´m in offline mode.Can´t even log in on my iPhone tonight.I am living in Norway but I have swedish bankcard and the money has been withdrawn from my bankaccount.But I received an email from...
  • Jude
  • Spotify Legend
  • 153 Views
  • 2 replies
  • 0 likes
  • 153 Views
  • 2 replies
  • 0 likes

RICHARD... PLZ HELP!!!

I have been chrged now four months in a row after repeadely trying to recind my trial. I tried to check it out and it was not worth the money "for me" since I didn't listen enough away from home and I am unemployed so on a very tight military disabil...

  • Newbie
  • I have been chrged now four months in a row after repeadely trying to recind my trial. I tried to check it out and it was not worth the money "for me" since I didn't listen enough away from home and ...
  • Sam
  • Spotify
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Spotify unlimited, purcharsed songs and mobile

Hi, I would like to know if, with Spotify Unlimited, I can download (for offline use) songs that I purchased (and even better: that I bought somewhere else when matched in the Spotify catalogue). Thanks Benjamin

  • Newbie
  • Hi,   I would like to know if, with Spotify Unlimited, I can download (for offline use) songs that I purchased (and even better: that I bought somewhere else when matched in the Spotify cata...
  • David
  • Spotify Legend
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Password not arriving in my email

I want to use Spotiy from my Sonos system for which I apparently need a userid and password. I also need a premium account. I've upgraded to premium and obtained my userid. I've asked to have my password emailed to me a couple of times since I upgrad...

  • Newbie
  • I want to use Spotiy from my Sonos system for which I apparently need a userid and password.  I also need a premium account.  I've upgraded to premium and obtained my userid.  I've ask...
  • 151 Views
  • 0 replies
  • 0 likes
  • 151 Views
  • 0 replies
  • 0 likes

Remove Facebook, keep Spotify

Hi, I want to remove my Facebook and today I am using my Facebook to login to Spotify, how do I do so that I can use my old username, which isn't working anymore?

  • Casual Listener
  • Hi, I want to remove my Facebook and today I am using my Facebook to login to Spotify, how do I do so that I can use my old username, which isn't working anymore?
  • Richard
  • Community Legend
  • 536 Views
  • 3 replies
  • 0 likes
  • 536 Views
  • 3 replies
  • 0 likes

Playlists gone?

I recently reinstalled spotify, and now my playlists are gone. Any way to fix this? Thanks

  • Newbie
  • I recently reinstalled spotify, and now my playlists are gone. Any way to fix this?   Thanks 
  • 163 Views
  • 0 replies
  • 0 likes
  • 163 Views
  • 0 replies
  • 0 likes

Solved!! playlist still gone

hi there again i still cant see the 'letitgrow' playlist on my desktop and i know that i made it with my facebook account so...i dont know what to do...

  • Casual Listener
  • hi there again   i still cant see the 'letitgrow' playlist on my desktop and i know that i made it with my facebook account so...i dont know what to do...
  • tismak
  • Casual Listener
  • 413 Views
  • 3 replies
  • 0 likes
  • 413 Views
  • 3 replies
  • 0 likes

Bought track does not appear in the download folder or in my hard disk

I just bought a track and I got the purchase confirmation email, but the track is nowhere to be found. Does anybody know why? Am I missing something? Thanks a lot!!

  • Newbie
  • I just bought a track and I got the purchase confirmation email, but the track is nowhere to be found. Does anybody know why? Am I missing something?   Thanks a lot!!
  • mine59
  • Casual Listener
  • 362 Views
  • 5 replies
  • 0 likes
  • 362 Views
  • 5 replies
  • 0 likes

Spotify Login Instead of Facebook

How can I use a spotify login instead of using my facebook login? I started using spotify when we needed to use facebook and found out recently that its no longer needed and would like to use Spofity Details instead. Please and thank you.

  • Casual Listener
  • How can I use a spotify login instead of using my facebook login? I started using spotify when we needed to use facebook and found out recently that its no longer needed and would like to use Spofity...
  • user-removed
  • Not applicable
  • 625 Views
  • 4 replies
  • 1 likes
  • 625 Views
  • 4 replies
  • 1 likes

premium problems

I've updated my credit card info but I still cannot listen to my starred songs on my iPhone. I have tried to update to premium but it still says that I can only listen to the radio... what's the deal?

  • Casual Listener
  • I've updated my credit card info but I still cannot listen to my starred songs on my iPhone. I have tried to update to premium but it still says that I can only listen to the radio... what's the deal?
  • Sam
  • Spotify
  • 289 Views
  • 3 replies
  • 0 likes
  • 289 Views
  • 3 replies
  • 0 likes

Spotify - Not Facebook.

Hello I signed up to use Spotify a few years ago, with a username "hchau". A month ago, I accidentally linked my Facebook account to my Spotify account, which appears to have caused problems with logging into my original Spotify account. - I do NOT w...

  • Visitor
  • Hello   I signed up to use Spotify a few years ago, with a username "hchau".   A month ago, I accidentally linked my Facebook account to my Spotify account, which appears to have ca...
  • Sam
  • Spotify
  • 562 Views
  • 3 replies
  • 1 likes
  • 562 Views
  • 3 replies
  • 1 likes

can't upgrade to premium! please.help.

For some reason I cannot purchase a premium account. Subscribed to 30 day trial but has now gone back to free Spotify and won't let me upgrade. Have tried to contact "support" team but no reply!

  • Newbie
  • For some reason I cannot purchase a premium account. Subscribed to 30 day trial but has now gone back to free Spotify and won't let me upgrade. Have tried to contact "support" team but no reply!
  • David
  • Spotify Legend
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes