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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 8785 Views
  • 1 replies
  • 9 likes
  • Security
  • 8785 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 478740 Views
  • 979 replies
  • 111 likes
  • Account
  • 478740 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210050 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210050 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120211 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120211 Views
  • 72 replies
  • 12 likes

Password Issues

I have spotify for a year now on my PC. I recently got a new phone and tried to use the spotify app. It would not take my password. I tried to reset my password. It said that it was reset. Now I can't log into the phone or my PC. I have tried to rese...

  • Casual Listener
  • I have spotify for a year now on my PC.  I recently got a new phone and tried to use the spotify app.  It would not take my password.  I tried to reset my password.  It said that ...
  • Jude
  • Spotify Legend
  • 251 Views
  • 4 replies
  • 0 likes
  • 251 Views
  • 4 replies
  • 0 likes

Reklam

Varför har jag reklam trots att jag betalar?

  • Newbie
  • Varför har jag reklam trots att jag betalar?
  • Jude
  • Spotify Legend
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Premium Subscription canceled, still being charged

Tried Premium for a month-long free trial, which was set to auto renew on 9-4-2012. I canceled it and got the confirmation page (but no email?) on 9-2-12. I am now being charged $9.99 and my subscription still shows up as Premium with a renew date of...

  • Newbie
  • Tried Premium for a month-long free trial, which was set to auto renew on 9-4-2012. I canceled it and got the confirmation page (but no email?) on 9-2-12.   I am now being charged $9.99 and ...
  • meahtenoha
  • Spotify
  • 178 Views
  • 1 replies
  • 0 likes
  • 178 Views
  • 1 replies
  • 0 likes

Battles EP C/B EP completely mislabelled

I am sorry to be a massive pedant! But Battles C/B EP is completely mislabelled, I think all the tracks are jumbled. Here is the spotify URI Battles – EP C/B EP I know it's a really lame complaint but it is irritating me!

  • Regular
  • I am sorry to be a massive pedant! But Battles C/B EP is completely mislabelled, I think all the tracks are jumbled. Here is the spotify URI Battles – EP C/B EP   I know it's a really l...
  • 112 Views
  • 0 replies
  • 0 likes
  • 112 Views
  • 0 replies
  • 0 likes

Solved!! Dark Knight Rises gone?

Hi All, I had the 'Dark Knight Rises' on a playlist for the last few weeks, and suddenly yesterday it disappeared. I can't find the album now either in Spotify. Has it suddenly been made unavailable in New Zealand? Thanks for any info. Toby.

  • Casual Listener
  • Hi All,   I had the 'Dark Knight Rises' on a playlist for the last few weeks, and suddenly yesterday it disappeared. I can't find the album now either in Spotify. Has it suddenly been made u...
  • Stupify
  • Community Legend
  • 909 Views
  • 6 replies
  • 0 likes
  • 909 Views
  • 6 replies
  • 0 likes

swift answer

ok customer service answered my initial rants quite swiftly. thanks!

  • Casual Listener
  • ok customer service answered my initial rants quite swiftly. thanks!
  • chrisc1234
  • Casual Listener
  • 191 Views
  • 2 replies
  • 0 likes
  • 191 Views
  • 2 replies
  • 0 likes

Premium Question

I am thinking about getting a Premium account, but I was wondering, if I ever decide to get rid of it, will I lose all the music on my phone or computer.

  • Newbie
  • I am thinking about getting a Premium account, but I was wondering, if I ever decide to get rid of it, will I lose all the music on my phone or computer.
  • neo-x
  • Community Legend
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Solved!! Updating Premium account after emigrating

Hi. Can someone in billing support help me, please? I am a Premium subscriber. I just moved from the UK to the US and I need to change my billing to a US account. It's really important that my acount be billed in dollars in order to avoid paying the ...

  • Casual Listener
  • Hi. Can someone in billing support help me, please? I am a Premium subscriber. I just moved from the UK to the US and I need to change my billing to a US account. It's really important that my acount...
  • gjb
  • Casual Listener
  • 235 Views
  • 2 replies
  • 0 likes
  • 235 Views
  • 2 replies
  • 0 likes

I think I have 3 premium accounts.... but I only need 1

Dear Spotify Today I went Premium, but now I got 3 emails all the same about my Payment details. How do I know that Spotify charge only 1 instead of 3x premium? Because all the 3 emails has a different Bestellings-ID (Ordering ID) My accountnumber is...

  • Newbie
  • Dear Spotify   Today I went Premium, but now I got 3 emails all the same about my Payment details. How do I know that Spotify charge only 1 instead of 3x premium? Because all the 3 emails ...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

Apps not working in Canada? (I have a UK Premium account)

Hi, I have a UK Spotify Premium account but now live in Canada. No problems accessing all my playlists and music but unable to access some of my favourite apps, We are Hunted, Pitchfork and Matador for example. Are these not available in Canada? I th...

  • Casual Listener
  • Hi,   I have a UK Spotify Premium account but now live in Canada. No problems accessing all my playlists and music but unable to access some of my favourite apps, We are Hunted, Pitchfork an...
  • ssrg
  • Casual Listener
  • 353 Views
  • 3 replies
  • 0 likes
  • 353 Views
  • 3 replies
  • 0 likes

Account

Hi my premium code accidently went wrong email .com and it should be .fi... what should i do?

  • Newbie
  • Hi my premium code accidently went wrong email .com and it should be .fi... what should i do?
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

To accounts in one

Hello! I want to buy spotify premium, but my account is linked to my girl friends account. She have already made a new one, but Im stuck with those other accounts. Can you help me please? You got my permission to delete my and my gf account if nesces...

  • Casual Listener
  • Hello! I want to buy spotify premium, but my account is linked to my girl friends account. She have already made a new one, but Im stuck with those other accounts. Can you help me please? You got m...
  • meahtenoha
  • Spotify
  • 226 Views
  • 3 replies
  • 0 likes
  • 226 Views
  • 3 replies
  • 0 likes

Solved!! new to spotify

hi there i'm hoping for some help please, i have just set up the premium account i also get 30 days free, i have added an album to my playlist and want to sync it to my ipod please can someone help me as im not sure how to go about this. thanks very ...

  • Casual Listener
  • hi there i'm hoping for some help please, i have just set up the premium account i also get 30 days free, i have added an album to my playlist and want to sync it to my ipod please can someone help m...
  • cazspotifies
  • Newbie
  • 2215 Views
  • 11 replies
  • 0 likes
  • 2215 Views
  • 11 replies
  • 0 likes

I can't play any tracks!

Hi! I have Spotify Premium n all the sudden I can't play any tracks, on My mobile or computer. All tracks is lightgrey n unplayable. Whats wrong? Please help me!!

  • Casual Listener
  • Hi! I have Spotify Premium n all the sudden I can't play any tracks, on My mobile or computer. All tracks is lightgrey n unplayable. Whats wrong? Please help me!!
  • Miasmile
  • Casual Listener
  • 268 Views
  • 4 replies
  • 0 likes
  • 268 Views
  • 4 replies
  • 0 likes

Payment problem

Hi! I want to upgrade to Spotify Premium but am having payment troubles. My credit card (VISA) doesn't work. The error message says: "Declined, please check or change payment details." I know I have enough money on the card for the payment. Now, my I...

  • Newbie
  • Hi! I want to upgrade to Spotify Premium but am having payment troubles. My credit card (VISA) doesn't work. The error message says: "Declined, please check or change payment details." I know I have ...
  • 145 Views
  • 0 replies
  • 0 likes
  • 145 Views
  • 0 replies
  • 0 likes

Solved!! Need my FaceBook Account disconected, cause i wanna delete it.

As title says, i dont know how to disconnect the Facebook Account, cause i dont want to use it anymore, but still want to use Spotify.

  • Newbie
  • As title says, i dont know how to disconnect the Facebook Account, cause i dont want to use it anymore, but still want to use Spotify.
  • Xlil_angelx
  • Casual Listener
  • 830 Views
  • 9 replies
  • 0 likes
  • 830 Views
  • 9 replies
  • 0 likes

delete facebook-linked account

hey,i'd like to delete my spotify account but as it is linked to facebook i can't change the emailadress. I already sent a couple of messages to the help center via the contact form but i only received the automatic reply to try the spotify community...

  • Visitor
  • hey, i'd like to delete my spotify account but as it is linked to facebook i can't change the emailadress. I already sent a couple of messages to the help center via the contact form but i only re...
  • Richard
  • Community Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

An attempt to connect me to Facebook without my permission

Can someone explain why Spotify just attempted to connect me to Facebook without my permission? I clicked an open.spotify.com link on the Spotify community (this thread, to be exact) and then Facebook popped up, asking me to "listen to music". Obviou...

wtf.png
  • Community Legend
  • Can someone explain why Spotify just attempted to connect me to Facebook without my permission? I clicked an open.spotify.com link on the Spotify community (this thread, to be exact) and then Faceboo...
  • Stupify
  • Community Legend
  • 1376 Views
  • 8 replies
  • 0 likes
  • 1376 Views
  • 8 replies
  • 0 likes

Both my premium and my lists disappeared

I was trying to separate my account from facebook and suddenly all my playlists and the premium account disappeared, I've tried everything I read here but it doesn't work. I want it back

  • Newbie
  • I was trying to separate my account from facebook and suddenly all my playlists and the premium account disappeared, I've tried everything I read here but it doesn't work. I want it back
  • Richard
  • Community Legend
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Turn account independent from Facebook

Hello, i opened up an account using my facebook login. Now i would like to turn in into an account, which is independent from facebook (separate username and password). How can i do this? I cant register a new account because the email adress is alre...

  • Visitor
  • Hello,   i opened up an account using my facebook login. Now i would like to turn in into an account, which is independent from facebook (separate username and password). How can i do th...
  • Richard
  • Community Legend
  • 441 Views
  • 1 replies
  • 1 likes
  • 441 Views
  • 1 replies
  • 1 likes