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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
ribezaz
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
What type of account is required for an iPad? I only use WiFi , no 3G/4G.
Hello! Today I bought Spotify Premium in a store. I logs in to spotify.com and upgraded my account to Premium. But nothing happens ... Trying again, but Spotify says that the code is used. What should I do?
Hi. I have recently forgotten my password to spotify but the email I'm registred to spotify with has been unreachable for reason unknown. In short, I can't reset my password and I can't change email adress because I don't know my password. I wonder i...
Hi! I tried creating a new account using my E-mail adress, but it did not work because it said that the e-mail was already in use for an other account. then I went to the "forgot password or ursername" tab and tried to recover these by typing in my e...
how do you disconnect facebook with one account, and connect whit another ??
Join virgin media and they say i get 3-6 months free spotify premium... so i phone them to set up and they say i need to contact you guys. How do i get this set up?
Any way I can have all mine logged out and forced to resign in?
I have two accounts, one is tied to facebook, one is not. The one tied to Facebook is the one my card gets charged for. I disabled facebook account, and need to get my non-facebook account to premium that I pay for. How can I do this? Do I need to po...
It shouldn't be this difficult. I would like all my account deleted and all of my data removed from your servers.
Hi, I have a premium account fromSweden that I use here in Luxembourg on my laptop, without any problem. Now I wanted to install it on my Tablet (Samsung Tab 2), and I can't cause it says that my country doesn't have spotify. How can I solve this? Sa...
Totally gutted that everytime i try to pay for spotify premium it displays it in dollars then refused my card details. Have tried my four different bank accounts and they all got declined. I live in the uk but downloaded spotify and tried the 48 hour...
I pay 10 dollars a month for spotify on my iphone and the email I used to set it up is no longer active. I forgot my password and now I can't reset my password because I can't access my email so I don't know what to do. My current email is nmoranguia...
Spotify is insisting my account is offline but it isn't... I've tried restarting, logging out, everything. I pay £10 a month for this service and I can't use it right now - please can this be looked at? My user is twiggystardust.
I use Spotify on my desktop but now that i've clicked on that there's an IPad app available, I'd love to access it on the go too. however, each time I attempt to 'log on' using my username and correct password- it comes back with saying, ' could not ...
I am contacting you on behalf of US user lantern212; this is his THIRD attempt to contact spotify. Please see case numbers 00172253 and 00208353 for reference. Lantern212 has a legacy US Spotify account that does not require a facebook account. On 8/...
I purchased an e-card for a friend but neither I nor he has received a confirmation email. Furthermore, my credit card has already been charged. What's going on?! I used the contact form and the case # is 00212410. Any help or insight about this issu...
Is possible to do the subscription payment by years instead by months ?
Case, I've got spotify unlimited, and i've canceled the subscription which ends next week. I got a new deal with my phone operator which includes spotify premium, I cannot upgrade my spotify account untill my previous subscription ends, I cannot use ...
I was charged on August 6th for a premium subscription, 9.99 USD. My account shows no premium subscription and there was no record of it in my account history. How can this problem be solved? I have bank records to prove I've paid 3 months running. A...
Hello A few days ago when I start Spotify I get the banner along the top saying my credit card is about to expire but I have already updated the account with my renewed card details and when I go into my profile it shows my one current card with the ...