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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • Jelle88
  • Casual Listener
  • 142248 Views
  • 165 replies
  • 12 likes
  • Account
    Free
  • 142248 Views
  • 165 replies
  • 12 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10187 Views
  • 3 replies
  • 9 likes
  • Security
  • 10187 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 501342 Views
  • 982 replies
  • 112 likes
  • Account
  • 501342 Views
  • 982 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • 12paws
  • Casual Listener
  • 123471 Views
  • 74 replies
  • 12 likes
  • Account
    Login
    Premium
  • 123471 Views
  • 74 replies
  • 12 likes

Password required when upgrading to Premium - but I have no password when using Facebook login?

I want to change my subscription from Free to Premium. When doing so I am asked to enter my Spotify password. I use my Facebook account to login to Spotify. However, when using my Facebook password Spotify won't accept it. I dont have a dedicated Spo...

  • Newbie
  • I want to change my subscription from Free to Premium. When doing so I am asked to enter my Spotify password. I use my Facebook account to login to Spotify. However, when using my Facebook password S...
  • mimipinkdot
  • Newbie
  • 415 Views
  • 2 replies
  • 0 likes
  • 415 Views
  • 2 replies
  • 0 likes

Help! Can't enable spotify social

I've been trying to setup the correct facebook account on spotify. It still not fixed even after going into the desktop version of spotify and trying to connect there. I get a pink banner with "can't enable spotify social." I'm stumped here. Can supp...

  • Regular
  • I've been trying to setup the correct facebook account on spotify. It still not fixed even after going into the desktop version of spotify and trying to connect there. I get a pink banner with "can't...
  • 171 Views
  • 0 replies
  • 0 likes
  • 171 Views
  • 0 replies
  • 0 likes

My Playlists disappeared.

I've had my account since July (U.S.) I've been premium abouth a month now, and I logged in today and noticed my playlists had vanished. I have done the above, but mentioned but it does not work, can someone from your end possibly restore my account ...

  • Newbie
  • I've had my account since July (U.S.) I've been premium abouth a month now, and I logged in today and noticed my playlists had vanished. I have done the above, but mentioned but it does not work, can...
  • weirddude1231
  • Casual Listener
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Paying twice for subscription

I have been charged twice for one months subscription (that was supposed to be a 30 dy free trial anyway) Does anyone know how i can resolve this? Thanks

  • Newbie
  • I have been charged twice for one months subscription (that was supposed to be a 30 dy free trial anyway) Does anyone know how i can resolve this?  Thanks  
  • TheHellsRocker
  • Music Fan
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

wrong coutry in my account, spotify is dead!

Hi guys, I please need your help! Spotify doesn#t work on my computer any more because: unfortunately I registered super quick the other day and made a mistake in home country. so I took US but actually I am from Austria. When I want to change it tel...

  • Newbie
  • Hi guys, I please need your help! Spotify doesn#t work on my computer any more because:   unfortunately I registered super quick the other day and made a mistake in home country. so I took U...
  • Stupify
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Purchase bundle

I have just paid £7.99 for 10 downloads. Every time I select a song to download, spotify takes me to a fresh screen where it asks me to pay £1.15 for each track. Surely I must be able to download 10 songs now? Spotify has billed me £7.99 for the 10 s...

  • Newbie
  • I have just paid £7.99 for 10 downloads. Every time I select a song to download, spotify takes me to a fresh screen where it asks me to pay £1.15 for each track.   Surely I must be able to d...
  • Stupify
  • Community Legend
  • 303 Views
  • 2 replies
  • 0 likes
  • 303 Views
  • 2 replies
  • 0 likes

Unlink from Facebook

I need to have Facebook unlinked from my Spotify account. I've seen this done for people when they post requests on here for it, but I can't find any other way to accomplish it. I want there to be absolutely no connection between my Facebook account ...

  • Regular
  • I need to have Facebook unlinked from my Spotify account.  I've seen this done for people when they post requests on here for it, but I can't find any other way to accomplish it.  I want th...
  • Stupify
  • Community Legend
  • 498 Views
  • 2 replies
  • 0 likes
  • 498 Views
  • 2 replies
  • 0 likes

Queu list deleted/emptied when I switched from Free to Premium account

My complete queue list got removed when I cashed my Spotify Premium coupon. I do have Premium now and can listen to Spotify for a month, but my total list is empty and I really dislike that. It has always worked perfectly. I do see my Queu list > His...

  • Visitor
  • My complete queue list got removed when I cashed my Spotify Premium coupon. I do have Premium now and can listen to Spotify for a month, but my total list is empty and I really dislike that. It has a...
  • user-removed
  • Not applicable
  • 630 Views
  • 4 replies
  • 0 likes
  • 630 Views
  • 4 replies
  • 0 likes

Using Spotify cross platform Mac / Windows / iDevice premium

Dear Spotify and users.I just purchased myself a wonderful premium account.I love it, now i did this on my Windows PC at work. Where i use spotify 6 - 10 hours a day, at home i own a apple device and a apple mobile device both with spotify, since i p...

  • Newbie
  • Dear Spotify and users. I just purchased myself a wonderful premium account. I love it, now i did this on my Windows PC at work. Where i use spotify  6 - 10 hours a day, at home i own a ap...
  • David
  • Spotify Legend
  • 731 Views
  • 1 replies
  • 0 likes
  • 731 Views
  • 1 replies
  • 0 likes

delete playlist???

I am Spotify Premium amd when I try to sync my playlists it is asking me to delete some as there is not enough space? is this to do with spotify or my iphone?

  • Newbie
  • I am Spotify Premium amd when I try to sync my playlists it is asking me to delete some as there is not enough space? is this to do with spotify or my iphone?
  • Stupify
  • Community Legend
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Stuck in offline mode

According to twitter, there was maintenance over an hour ago but nothing happened. Instead, Spotify failed at 13:00 CEST and still won't go back to online mode. Also, I tried relogging and it purged my playlist RAEG. The error I get is 102, what does...

  • Roadie
  • According to twitter, there was maintenance over an hour ago but nothing happened. Instead, Spotify failed at 13:00 CEST and still won't go back to online mode. Also, I tried relogging and it purged ...
  • hēnk
  • Roadie
  • 1437 Views
  • 10 replies
  • 4 likes
  • 1437 Views
  • 10 replies
  • 4 likes

Songs lagging

Hai, On all my devices, ipad, iphone and PC spotify is update to the latsest releases but all songs are interupted constantly by silence. Sometimes it doest come back automaticly but most of the time it does. But it is very very annoying. it is not m...

  • Music Fan
  • Hai,   On all my devices, ipad, iphone and PC spotify is update to the latsest releases but all songs are interupted constantly by silence. Sometimes it doest come back automaticly but most of...
  • Callousp
  • Music Fan
  • 2562 Views
  • 11 replies
  • 0 likes
  • 2562 Views
  • 11 replies
  • 0 likes

please help!!

I have had spotify premium for the past few months, however my credit card did not go through. I have fixed the problem and now I try to resubmit my payment and get spotify premium again and after i log in with my password, try to click on the premiu...

  • Newbie
  • I have had spotify premium for the past few months, however my credit card did not go through. I have fixed the problem and now I try to resubmit my payment and get spotify premium again and after i ...
  • Sam
  • Spotify
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

I accedently connected my soughters spotify account to my FB. No my Spotify is lost!!!

Somehow, I had my FB account opened and My doughters Spotufy opened. I tried to help her connect spotify with FB. When I then tried to login to my Spotify, the account no longer excist, but on my mobile it works! I tried to login to my Spotify with m...

  • Newbie
  • Somehow, I had my FB account opened and My doughters Spotufy opened. I tried to help her connect spotify with FB. When I then tried to login to my Spotify, the account no longer excist, but on my mob...
  • Sam
  • Spotify
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes

Puchase is currently not available

I really want to get this before i go off to the gym since I liked my free trial so much but it is NOT working gah! I tried different browers. It comes up with this but also sometimes something about; No data received Unable to load the web page beca...

  • Casual Listener
  • I really want to get this before i go off to the gym since I liked my free trial so much but it is NOT working gah! I tried different browers. It comes up with this but also sometimes something about...
  • Kitteh87
  • Casual Listener
  • 254 Views
  • 1 replies
  • 0 likes
  • 254 Views
  • 1 replies
  • 0 likes

sporify premium

hello! i have activated my premium with a code i got from telia, 1 year free premium and it says im still having spotify free on my account please help. my e-mail emil_simpsons@hotmail.com

  • Casual Listener
  • hello! i have activated my premium with a code i got from telia, 1 year free premium and it says im still having spotify free on my account please help. my e-mail emil_simpsons@hotmail.com
  • Sam
  • Spotify
  • 1196 Views
  • 5 replies
  • 0 likes
  • 1196 Views
  • 5 replies
  • 0 likes

WANT TO LISTEN MORE THEN 5 TIME

I need help pleas!!!! i can't listen to my fav music anymore then 5 times!!! Then there cames like an arror that says buy this song or get spotify premuim but i don't want to offcorse. Then that track on my playlist goes invisible and can't play that...

  • Newbie
  • I need help pleas!!!!   i can't listen to my fav music anymore then 5 times!!! Then there cames like an arror that says buy this song or get spotify premuim but i don't want to offcorse....
  • Sam
  • Spotify
  • 549 Views
  • 3 replies
  • 0 likes
  • 549 Views
  • 3 replies
  • 0 likes

Spotify Premium

Hello! I have SPotify premium but I cant use it. im paying for it. what to do?

  • Casual Listener
  • Hello! I have SPotify premium but I cant use it. im paying for it. what to do?
  • Sam
  • Spotify
  • 437 Views
  • 5 replies
  • 0 likes
  • 437 Views
  • 5 replies
  • 0 likes

Please help - customer service not responding and can't use my account for a month now

Over a month ago, my account was hacked into and after a lot of back and forth with customer service, my account was disabled for further investigation. Since May 5th, I haven't heard any updates on my situation and my account continues to be disable...

  • Visitor
  • Over a month ago, my account was hacked into and after a lot of back and forth with customer service, my account was disabled for further investigation. Since May 5th, I haven't heard any updates on ...
  • Sam
  • Spotify
  • 436 Views
  • 4 replies
  • 0 likes
  • 436 Views
  • 4 replies
  • 0 likes

Subscription

How come I can't see how much subscribers I have on a playlist? I have a Premium account, but I get emails of new subscribers for a list, but I can't see it on my profile page or somewhere else.... How come?

  • Casual Listener
  • How come I can't see how much subscribers I have on a playlist? I have a Premium account, but I get emails of new subscribers for a list, but I can't see it on my profile page or somewhere else.......
  • Sam
  • Spotify
  • 433 Views
  • 4 replies
  • 0 likes
  • 433 Views
  • 4 replies
  • 0 likes