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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9319 Views
  • 3 replies
  • 9 likes
  • Security
  • 9319 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484683 Views
  • 979 replies
  • 111 likes
  • Account
  • 484683 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211629 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211629 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121323 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121323 Views
  • 72 replies
  • 12 likes

Premium Removal

PlanPremiumCountryPhilippines My Question or IssueI availed of the premium plan for my ex before and now we dont have any means of communication anymore, i want to remove the plan and stop my card from being charged. What should I do?

  • Newbie
  •   Plan Premium Country Philippines     My Question or Issue I availed of the premium plan for my ex before and now we dont have any means of communication anymore, i want to re...
  • Billy-J
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • Premium
  • 295 Views
  • 1 replies
  • 0 likes

Fiz pagamento de 99 reais premium e nao atualizou meu cadastro

Fiz pagamento de 99 reais premium e nao atualizou meu cadastro, estou com o comprovante de pagamento no meu banco do debito realizado com boleto bancario.

  • Newbie
  • Fiz pagamento de 99 reais premium e nao atualizou meu cadastro, estou com o comprovante de pagamento no meu banco do debito realizado com boleto bancario.
  • Bittencourt
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • Premium
  • 279 Views
  • 1 replies
  • 0 likes

No more Facebook. How do I change my password?

I recently got rid of my Facebook account and didnt put much though into the fact, that my Spotify is registered via that account.Now I can still use it, but I cant change my password anymore. Is there a way to get my Spotify to "reregister" to my E-...

  • Casual Listener
  • I recently got rid of my Facebook account and didnt put much though into the fact, that my Spotify is registered via that account. Now I can still use it, but I cant change my password anymore. &nb...
  • Billy-J
  • Spotify Star
  • 846 Views
  • 3 replies
  • 0 likes
  • Account
    Security
  • 846 Views
  • 3 replies
  • 0 likes

Locked out of account, and can't reset password

Hi. My name is Andrea, and my plan is free. I live in the US. I've used Spotify for over 5 years and this has never happened to me before. I was completely locked out of my account that has years of music and previous payment plans on it (andreaespin...

  • Visitor
  • Hi. My name is Andrea, and my plan is free. I live in the US.   I've used Spotify for over 5 years and this has never happened to me before. I was completely locked out of my account that has ...
  • Billy-J
  • Spotify Star
  • 475 Views
  • 1 replies
  • 0 likes
  • Account
  • 475 Views
  • 1 replies
  • 0 likes

Gmail email "dot" doppelgänger

Here's a funny one for you: So I have a spotify account, but there is some spanish dude that for some reason insists his email to be the same as mine but with a single dot in it e.g. i@gmail.com / i.@gmail.com. He uses that email all around the inter...

  • Newbie
  • Here's a funny one for you:   So I have a spotify account, but there is some spanish dude that for some reason insists his email to be the same as mine but with a single dot in it e.g. i<na...
  • EthanS1
  • Community Legend
  • 916 Views
  • 1 replies
  • 0 likes
  • Account
  • 916 Views
  • 1 replies
  • 0 likes

Solved!! Haven't gotten "reset your password" e-mail

I forgot my password and i want to change it. I am using Facebook log in to access my account, so i requested a password reset a week ago and i have yet to receive it.I checked my spam folders etc and there is nothing.

  • Casual Listener
  • I forgot my password and i want to change it. I am using Facebook log in to access my account, so i requested a password reset a week ago and i have yet to receive it. I checked my spam folders etc ...
  • Billy-J
  • Spotify Star
  • 1180 Views
  • 6 replies
  • 0 likes
  • Login
  • 1180 Views
  • 6 replies
  • 0 likes

Display name not showing on account

PlanFree/PremiumCountryUSAMy Question or IssueI chose a profile name when making my account but it doesn't show anywhere. It's only showing as the username with a bunch of random numbers. I'm curious as to why my chosen profile name isn't showing on ...

  • Casual Listener
  • Plan Free/Premium Country USA My Question or Issue I chose a profile name when making my account but it doesn't show anywhere. It's only showing as the username with a bunch of random numbers. I...
  • toodemon
  • Casual Listener
  • 687 Views
  • 2 replies
  • 0 likes
  • Account
  • 687 Views
  • 2 replies
  • 0 likes

Bad Hulu Activation link

Recently renewed premium, and I am trying to link my Spotify to Hulu. When I activate the link to go from Spotify to Hulu it gives me a 400 error and says bad request. Any suggestions to get around this or a solution?

  • Newbie
  • Recently renewed premium, and I am trying to link my Spotify to Hulu. When I activate the link to go from Spotify to Hulu it gives me a 400 error and says bad request. Any suggestions to get around t...
  • OneByBoo
  • Roadie
  • 377 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 377 Views
  • 1 replies
  • 0 likes

Samsung QLED Smart TV

Just bought Samsung Smart TV, Spotify App wants me to sign up. Tried using my existing Spotify log in details which I use on laptop but get messages saying that details already taken which is correct but how can I log in to spotify on TV do I have to...

  • Newbie
  • Just bought Samsung Smart TV, Spotify App wants me to sign up. Tried using my existing Spotify log in details which I use on laptop but get messages saying that details already taken which is correct...
  • osornios
  • Spotify Star
  • 646 Views
  • 1 replies
  • 0 likes
  • 646 Views
  • 1 replies
  • 0 likes

can't access my account that's created via facebook

PlanPremiumCountrySwedenDeviceaccount questionOperating SystemN/A My Question or Issue My premium account, which I still pay for, was created with my facebook account and is therefore connected to my facebook email. I have deleted my facebook account...

  • Visitor
  • Plan Premium Country Sweden Device account question Operating System N/A   My Question or Issue   My premium account, which I still pay for, was created with my facebook account ...
  • osornios
  • Spotify Star
  • 359 Views
  • 1 replies
  • 0 likes
  • Premium
  • 359 Views
  • 1 replies
  • 0 likes

Onkyo TX-NR616 Spotify login filed

Hello everyone,on my Onkyo receiver TR-NX616 is a big sticker, that the device supports Spotify. Also, the receiver includes the Spotify app.When I try to sign in to my free Spotify account with the receiver, the login failed. Message: Check for pass...

  • Newbie
  • Hello everyone, on my Onkyo receiver TR-NX616 is a big sticker, that the device supports Spotify. Also, the receiver includes the Spotify app. When I try to sign in to my free Spotify account with ...
  • osornios
  • Spotify Star
  • 1526 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 1526 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium Duo linked account not working

I recently upgraded my account to Duo so my wife could use spotify. She previously had a free account which she used some years ago but in recent times had a paid subscription to another service. Since she signed up I've noticed no issues with my acc...

  • Casual Listener
  • I recently upgraded my account to Duo so my wife could use spotify. She previously had a free account which she used some years ago but in recent times had a paid subscription to another service.&nbs...
  • Peter
  • Spotify Legend
  • 2435 Views
  • 3 replies
  • 0 likes
  • Other
    Web Player
  • 2435 Views
  • 3 replies
  • 0 likes

Two different usernames on iPhone app and PC - BOTH are signed in with the same Facebook account

I searched in vain and couldn't find that someone had already asked this ... I am signed into Spotify on my PC and my iPhone -- using the SAME Facebook account -- yet I have a different user name on my PC and on my phone. I had no clue until I paid f...

  • Newbie
  • I searched in vain and couldn't find that someone had already asked this ...    I am signed into Spotify on my PC and my iPhone -- using the SAME Facebook account -- yet I have a differen...
  • OneByBoo
  • Roadie
  • 653 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 653 Views
  • 1 replies
  • 0 likes

Logged into an old account

Hii have a premium plan. I noticed some strange activity on my acct (songs played I didn’t recognize) so I changed my passwords and logged out everywhere. When I logged back in, the password wasn’t working so I logged in using Facebook. It took me to...

  • Newbie
  • Hi i have a premium plan. I noticed some strange activity on my acct (songs played I didn’t recognize) so I changed my passwords and logged out everywhere. When I logged back in, the password wasn’t...
  • OneByBoo
  • Roadie
  • 1027 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 1027 Views
  • 1 replies
  • 0 likes

Double payment via Paypal and Klarna.

I ordered Premium.Paypal took the payment from my Bankaccount. Tha is ok.But Klarna send me a billing also about 0,99€ for getting Spotify Premium.Why? I dont like Karna and so I chose Paypal. How do they know about my order?

  • Casual Listener
  • I ordered Premium. Paypal took the payment from my Bankaccount. Tha is ok. But Klarna send me a billing also about 0,99€ for getting Spotify Premium. Why? I dont like Karna and so I chose Paypal. ...
  • OneByBoo
  • Roadie
  • 737 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 737 Views
  • 1 replies
  • 0 likes

Does saved albums count towards song limit?

İ wonder if with the new update the songs of a saved album count toward song limit? because when i saved an entire album earlier today songs from that album did not show up on my liked songs.

  • Newbie
  •   İ wonder if with the new update the songs of a saved album count toward song limit? because when i saved an entire album earlier today songs from that album did not show up on my liked songs.
  • awd123
  • Newbie
  • 749 Views
  • 1 replies
  • 0 likes
  • Account
  • 749 Views
  • 1 replies
  • 0 likes

Account Can't be Accessed

Plan: FreeCountry: Canada DevicePC, Tv Listening My Question or IssueHey Community, I'm struggling because it looks as though my father changed his account when trying to assist his cousin set up his account. My father's e-mail (*snip*) is now no lon...

  • Newbie
  •   Plan: Free Country: Canada   Device PC, Tv Listening   My Question or Issue Hey Community,  I'm struggling because it looks as though my father changed his account when...
  • Billy-J
  • Spotify Star
  • 357 Views
  • 1 replies
  • 0 likes
  • Account
  • 357 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connecting to Facebook and it not changing to full name + disconnecting

---AT&TPremiumUSA---iPhone 8+ on iOS 12.4Macbook Air on Mojave---I've recently been having problems with connecting my Facebook to my account to cover up my username. I have connected it from both devices and when I refresh the application my Faceboo...

  • Casual Listener
  • --- AT&T Premium USA --- iPhone 8+ on iOS 12.4 Macbook Air on Mojave --- I've recently been having problems with connecting my Facebook to my account to cover up my username. I have conne...
  • Peter
  • Spotify Legend
  • 375 Views
  • 2 replies
  • 0 likes
  • Other
  • 375 Views
  • 2 replies
  • 0 likes

Superuser Contribution PLAN de 3 MESES POR 0.99

PlanFree/PremiumCountryGuatemalaDevicePC, SAMSUNG GALAXY A30 64GBOperating System(iOS 10, Android PIE, Windows 10,etc.) My Question or IssueSoy de Guatemala tengo un problema al canjear una oferta de 0.99 por 3 meses de premium hace 1 semana compre e...

  • Newbie
  • Plan Free/Premium Country Guatemala Device PC, SAMSUNG GALAXY A30 64GB Operating System (iOS 10, Android PIE, Windows 10,etc.)   My Question or Issue Soy de Guatemala tengo un problema...
  • Peter
  • Spotify Legend
  • 2653 Views
  • 1 replies
  • 0 likes
  • Free
    Subscription
  • 2653 Views
  • 1 replies
  • 0 likes

Haven't gotten confirmation email

I haven't received my confirmation email. Another post suggested logging in with my username instead of email, and it worked for that person, but I still haven't received mine yet. Apparently, I have reached the "maximum number of times" I can resend...

  • Casual Listener
  • I haven't received my confirmation email. Another post suggested logging in with my username instead of email, and it worked for that person, but I still haven't received mine yet. Apparently, I have...
  • Billy-J
  • Spotify Star
  • 641 Views
  • 1 replies
  • 0 likes
  • Account
  • 641 Views
  • 1 replies
  • 0 likes