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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9296 Views
  • 3 replies
  • 9 likes
  • Security
  • 9296 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484396 Views
  • 979 replies
  • 111 likes
  • Account
  • 484396 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211590 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211590 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121268 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121268 Views
  • 72 replies
  • 12 likes

Change email with password lost

Hello all, I created severals years ago my Spotify account with an address mail closed today. when I try to change it, spotify ask me a password, and I lost this password... How can I do change my password or email? all requests has been sent to my o...

  • Casual Listener
  • Hello all,    I created severals years ago my Spotify account with an address mail closed today. when I try to change it, spotify ask me a password, and I lost this password...   H...
  • Flanstario1
  • Composer
  • 830 Views
  • 6 replies
  • 0 likes
  • Account
  • 830 Views
  • 6 replies
  • 0 likes

Deine Angaben zum Studenten-Berechtigungsnachweis sind bereits mit einem anderen Spotify Konto...

Hallo,ich habe mein unidays Konto erstellt, als ich mich mit facebook angemeldet hatte. Ich wollte aber lieber mein anderes Benutzerkonto auf Premium umstellen und lies mein Unidays Konto löschen. Als ich mich nun bei meinen anderen Konto angemeldet ...

  • Visitor
  • Hallo, ich habe mein unidays Konto erstellt, als ich mich mit facebook angemeldet hatte. Ich wollte aber lieber mein anderes Benutzerkonto auf Premium umstellen und lies mein Unidays Konto löschen. ...
  • Pi_10
  • Newbie
  • 4739 Views
  • 8 replies
  • 4 likes
  • Account
  • 4739 Views
  • 8 replies
  • 4 likes

Problemas com Login/ Login problems

Não estou conseguindo fazer o login de minha conta no app spotify no meu iphone 7. Sempre que tento logar aparece a mensagem: "Falha ao entrar. Não foi possivel encontrar a rede do Spotify (ocorreu um problema de DNS)". Como posso resolver essa situa...

  • Newbie
  • Não estou conseguindo fazer o login de minha conta no app spotify no meu iphone 7. Sempre que tento logar aparece a mensagem: "Falha ao entrar. Não foi possivel encontrar a rede do Spotify (ocorreu u...
  • MaxwellMoreira
  • Newbie
  • 3259 Views
  • 2 replies
  • 1 likes
  • 3259 Views
  • 2 replies
  • 1 likes

Spotify Family in een keer betalen.

Klopt het dat je Spotify Family ook in een keer voor één jaar kunt betalen?

  • Newbie
  • Klopt het dat je Spotify Family ook in een keer voor één jaar kunt betalen?  
  • Hubo
  • Community Legend
  • 2440 Views
  • 3 replies
  • 0 likes
  • 2440 Views
  • 3 replies
  • 0 likes

Old email

Hi I have an account which is connected to facebook, so I can log in, but I can not change my e-mail because I cannot remember my password. The e-mail which is registered to my account no longer exists, so if I try to reset my password, it gets sent ...

  • Newbie
  • Hi   I have an account which is connected to facebook, so I can log in, but I can not change my e-mail because I cannot remember my password.  The e-mail which is registered to my accoun...
  • IguanaSetup
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • 306 Views
  • 1 replies
  • 0 likes

Account was hacked a few months ago, my suggestions are still messed up

A few months ago my account was hacked and I lost almost all of my created and followed playlists (for some reason the restore playlist option only saved three of them), and had them replaced with gibberish named playlists filled with French Nu-Disco...

  • Newbie
  • A few months ago my account was hacked and I lost almost all of my created and followed playlists (for some reason the restore playlist option only saved three of them), and had them replaced with gi...
  • IguanaSetup
  • Community Legend
  • 341 Views
  • 1 replies
  • 0 likes
  • Account
  • 341 Views
  • 1 replies
  • 0 likes

Son cannot register, just spins

My son is trying to register for the first time. He doesn't have facebook. When he tries to register from any browser or computer in our house, it just sits and spins. The "I'm not a robot" captcha will time out and he has to click the verification a...

  • Newbie
  • My son is trying to register for the first time. He doesn't have facebook. When he tries to register from any browser or computer in our house, it just sits and spins. The "I'm not a robot" captcha w...
  • lrieu
  • Casual Listener
  • 436 Views
  • 2 replies
  • 0 likes
  • Account
  • 436 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't login while being online

Hey, the past months I had issues loggin in to my account. It only used to work when I was offline, but as soon as my device was connected to Wifi/ internet in general I was automatically logged out. When I tried to login while being online, it said ...

  • Casual Listener
  • Hey,   the past months I had issues loggin in to my account. It only used to work when I was offline, but as soon as my device was connected to Wifi/ internet in general I was automatically lo...
  • himse2
  • Casual Listener
  • 373 Views
  • 2 replies
  • 0 likes
  • 373 Views
  • 2 replies
  • 0 likes

Prepaid card not valid in the country where I bought it?

Well the title says it all...I bought a prepaid card - entered the code and was greeted with a nice message...What am I missing here?

  • Casual Listener
  • Well the title says it all... I bought a prepaid card - entered the code and was greeted with a nice message... What am I missing here?
  • FSchaep
  • Newbie
  • 410 Views
  • 3 replies
  • 0 likes
  • Premium
  • 410 Views
  • 3 replies
  • 0 likes

Superuser Contribution No Internet Connection With Mobile Data / FB Login Not Possible (Premium)

Hi,Since a few days I can't use my spotify with mobile data anymore. It says I don't have a internet connection (which I have). I deleted the cache and the app and reinstalled (Read through some guides). By that I found out that also the login via fa...

  • Casual Listener
  • Hi, Since a few days I can't use my spotify with mobile data anymore. It says I don't have a internet connection (which I have). I deleted the cache and the app and reinstalled (Read through some ...
  • Nevec901
  • Newbie
  • 1238 Views
  • 2 replies
  • 0 likes
  • Login
  • 1238 Views
  • 2 replies
  • 0 likes

It's not my songs

Hi, i made a recovery password because i logged out and can't connect. Then, i connected my account and was surprised because my registered songs wasn't there anymore.. i have a premium account. I register my songs in "library -> titles" and now the ...

  • Newbie
  • Hi, i made a recovery password because i logged out and can't connect. Then, i connected my account and was surprised because my registered songs wasn't there anymore..  i have a premium accoun...
  • Flanstario1
  • Composer
  • 353 Views
  • 1 replies
  • 0 likes
  • 353 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify pauses randomly and plays tracks i have never listened to

Spotify is acting weird recently. On both my devices (windows and android phone) the program is pausing my songs, after that changes my music/playlist to some (maybe) thai music that I've never listened to. The album is Best of Drill Beats, by drill ...

  • Casual Listener
  • Spotify is acting weird recently. On both my devices (windows and android phone) the program is pausing my songs, after that changes my music/playlist to some (maybe) thai music that I've never liste...
  • iagaresko
  • Casual Listener
  • 2177 Views
  • 4 replies
  • 0 likes
  • Android
    Desktop
    Windows
  • 2177 Views
  • 4 replies
  • 0 likes

My lists are gone

Yesterday strangely some other phone used my account. (A phone model i am not familiar with). I logged all accounts to be sure. and today all my 7 years lists are gone. I had spent years to create them. what can I do to bring them back?

  • Newbie
  • Yesterday strangely some other phone used my account. (A phone model i am not familiar with). I logged all accounts to be sure.   and today all my 7 years lists are gone. I had spent years to ...
  • phan_times
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 298 Views
  • 1 replies
  • 0 likes

Lost all music and premium

Hey there!So last night I broke my phone. I had almost 1000 saved songs, downloaded playlists and premium. I just downloaded spotify on a new phone and it has lost everything except about 30 songs that I got when I first opened my account 2 years ago...

  • Newbie
  • Hey there! So last night I broke my phone. I had almost 1000 saved songs, downloaded playlists and premium.    I just downloaded spotify on a new phone and it has lost everything except ...
  • phan_times
  • Community Legend
  • 356 Views
  • 1 replies
  • 0 likes
  • 356 Views
  • 1 replies
  • 0 likes

Solved!! Headspace

If I am a Spotify premium member can I just add headspace for the extra £5.00?

  • Newbie
  • If I am a Spotify premium member can I just add headspace for the extra £5.00?
  • marskje
  • Newbie
  • 7290 Views
  • 13 replies
  • 0 likes
  • 7290 Views
  • 13 replies
  • 0 likes

Solved!! All of my music and playlists are GONE... and replacing it is a bunch of random rap music I’ve ever

help!!!!! I listen to my Spotify every single day. Today I open it and go to shuffle play on all of my saved music and it’s ALL GONE. All of my playlists, everything. I don’t have two accounts. I don’t use this on any other device. wth is going on???...

  • Regular
  • help!!!!! I listen to my Spotify every single day. Today I open it and go to shuffle play on all of my saved music and it’s ALL GONE. All of my playlists, everything. I don’t have two accounts. I don...
  • Jvennera
  • Regular
  • 1824 Views
  • 9 replies
  • 0 likes
  • 1824 Views
  • 9 replies
  • 0 likes

Logging in to my premium account

Please help! I am paying for Spotify Premium every month but can't access it. When I got my new phone and re-downloaded the app, I believe I set up a new account and now can only access Spotify Free. I can't get to my old account and that's where all...

  • Newbie
  • Please help! I am paying for Spotify Premium every month but can't access it. When I got my new phone and re-downloaded the app, I believe I set up a new account and now can only access Spotify Free....
  • phan_times
  • Community Legend
  • 358 Views
  • 1 replies
  • 0 likes
  • 358 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song recommendation is stucked at same genre

The thing I like most is discovering new music. Who doesn't love that? And Spotify offers you a great future, recommendation of similar songs just under your playlist! Awesome right? No. I have a playlist with 13 songs in it. Only 3 of those are in t...

  • Newbie
  • The thing I like most is discovering new music. Who doesn't love that? And Spotify offers you a great future, recommendation of similar songs just under your playlist! Awesome right?   No. &n...
  • Alfredo
  • Roadie
  • 832 Views
  • 1 replies
  • 3 likes
  • Desktop
  • 832 Views
  • 1 replies
  • 3 likes

Can't cancel membership and got charged.

Hey I was wondering if there was anyway go cancel my membership and get a refund. The website is telling me that I'm subscribed to spotify free but I still got charged and I want a refund because I can't unsubscribe.

  • Newbie
  • Hey I was wondering if there was anyway go cancel my membership and get a refund. The website is telling me that I'm subscribed to spotify free but I still got charged and I want a refund because I c...
  • Vgarcia4937
  • Newbie
  • 451 Views
  • 2 replies
  • 0 likes
  • 451 Views
  • 2 replies
  • 0 likes

Superuser Contribution Songs disappeared and changed

Hi, this morning I have opened my song list and none of my songs were there. Instead there where some random songs which I haven't even listened before. Curiously my playlists are still there, but if I search a song that I had before it doesn't appea...

  • Newbie
  • Hi, this morning I have opened my song list and none of my songs were there. Instead there where some random songs which I haven't even listened before. Curiously my playlists are still there, but if...
  • Alfredo
  • Roadie
  • 606 Views
  • 1 replies
  • 0 likes
  • 606 Views
  • 1 replies
  • 0 likes