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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9358 Views
  • 3 replies
  • 9 likes
  • Security
  • 9358 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484984 Views
  • 979 replies
  • 111 likes
  • Account
  • 484984 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211758 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211758 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121439 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121439 Views
  • 72 replies
  • 12 likes

FAMILY ACCOUNT

Hello, So I have upgraded to enable additional account (for my daughter). I have emailed her, she has accepted and still it says 'pending' on my account. Can anyone help?

  • Newbie
  • Hello,   So I have upgraded to enable additional account (for my daughter). I have emailed her, she has accepted and still it says 'pending' on my account.   Can anyone help?
  • gr8fl
  • Newbie
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Premium account deleted!?

I recently found out (whilst trying to connect my Facebook to my Spotify) that I have two Spotify accounts. One is a premium account that I pay for monthly. The other is a free account linked to my Facebook that I must’ve made eons ago and forgot I e...

  • Visitor
  • I recently found out (whilst trying to connect my Facebook to my Spotify) that I have two Spotify accounts. One is a premium account that I pay for monthly. The other is a free account linked to my F...
  • IguanaSetup
  • Community Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 367 Views
  • 1 replies
  • 0 likes

Deleting account

I signed out of my premium account, and the only thing i remember is my username...no password. And i dont know which email address i used with it so password reset is of no use to me. Anyone know of a way to cancel my spotify premium with just my us...

  • Visitor
  • I signed out of my premium account, and the only thing i remember is my username...no password. And i dont know which email address i used with it so password reset is of no use to me.    ...
  • IguanaSetup
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify account got hacked

I noticed this morning that I was unable to log into my account. When I searched my inbox, I noticed that I received yesterday at 20:48 an e-mail that someone changed my e-mail linked to my account. Now I can't access my account as my passowrd is cha...

  • Regular
  • I noticed this morning that I was unable to log into my account. When I searched my inbox, I noticed that I received yesterday at 20:48 an e-mail that someone changed my e-mail linked to my account. ...
  • Jack
  • Roadie
  • 627 Views
  • 5 replies
  • 0 likes
  • 627 Views
  • 5 replies
  • 0 likes

My premium and my whole account is gone

I had a premium account and a lot of songs in my tracklist... So I started up spotify as usual but I saw that my account is completely wiped. I thought that it was a facebook problem at first but I forgot my account's password, then I put my account ...

  • Visitor
  • I had a premium account and a lot of songs in my tracklist... So I started up spotify as usual but I saw that my account is completely wiped. I thought that it was a facebook problem at first but I f...
  • Donder
  • Regular
  • 1041 Views
  • 7 replies
  • 0 likes
  • 1041 Views
  • 7 replies
  • 0 likes

Solved!! Bankrekening nummer wijzigen

Hoe kan ik het bankrekening nummer wijzigen van mijn Spotify account? Op de account pagina staan de drie opties: (paypal, creditcard en ideal) Echter in geval van IDeal staat er tussen haakjes dat deze gegevens zijn opgeslagen als ik die kies. Ik wil...

  • Visitor
  • Hoe kan ik het bankrekening nummer wijzigen van mijn Spotify account?   Op de account pagina staan de drie opties: (paypal, creditcard en ideal) Echter in geval van IDeal staat er tussen haakj...
  • sillyan72
  • Newbie
  • 12219 Views
  • 21 replies
  • 1 likes
  • 12219 Views
  • 21 replies
  • 1 likes

Spotify artist app

I'm still waiting to be approved for the artist app and it's been over 2 weeks

  • Newbie
  • I'm still waiting to be approved for the artist app and it's been over 2 weeks 
  • Maxim
  • Spotify Star
  • 445 Views
  • 1 replies
  • 0 likes
  • 445 Views
  • 1 replies
  • 0 likes

No confirmation mail (family account)

Hi,yesterday I have ordered my family account and now I want to invite my family. But I get no confirmation mail for the invited persons. What can I do? What is wrong? Thank you

  • Newbie
  • Hi, yesterday I have ordered my family account and now I want to invite my family. But I get no confirmation mail for the invited persons. What can I do? What is wrong?    Thank you
  • Borchardt1974
  • Newbie
  • 325 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 325 Views
  • 1 replies
  • 0 likes

I was hacked and Spotify cancelled my subscription

I'm wondering if anyone has experienced this issue. I received and email from Spotify notifying me that me email address had been changed. So i wrote back to advise this was incorrect. I was fully expecting directions on how to change my password and...

  • Newbie
  • I'm wondering if anyone has experienced this issue. I received and email from Spotify notifying me that me email address had been changed. So i wrote back to advise this was incorrect. I was fully ex...
  • Maxim
  • Spotify Star
  • 416 Views
  • 1 replies
  • 0 likes
  • 416 Views
  • 1 replies
  • 0 likes

Solved!! Can't add my playlist to my artist account

When I'm on my artist profile and search for my playlist, it doesn't come up in the search. How do I add it? It's set to public. It's this one, I'm trying to add: https://open.spotify.com/user/1121993333/playlist/1OzwHNRoQJgCFFio9LY4SC

  • Casual Listener
  • When I'm on my artist profile and search for my playlist, it doesn't come up in the search. How do I add it? It's set to public. It's this one, I'm trying to add: https://open.spotify.com/user/1...
  • keemthefranchiz
  • Newbie
  • 15144 Views
  • 12 replies
  • 1 likes
  • Account
  • 15144 Views
  • 12 replies
  • 1 likes

Solved!! Lots of issues

Hey guys, I recently signed up to Premium spotify, but in my account information, it says that my account name is '7wsff1lb7aqtln1quqg0agsfu', which is really weird considering that I set it as 'shambalaa'. In addition, it is giving me an error 404 w...

  • Casual Listener
  • Hey guys,   I recently signed up to Premium spotify, but in my account information, it says that my account name is '7wsff1lb7aqtln1quqg0agsfu', which is really weird considering that I set it...
  • shambalaa
  • Casual Listener
  • 502 Views
  • 2 replies
  • 0 likes
  • 502 Views
  • 2 replies
  • 0 likes

play count doesn't update

anybody else have problems with play count update on spotify last days?

  • Newbie
  • anybody else have problems with play count update on spotify last days?
  • Jasonbis
  • Newbie
  • 9905 Views
  • 13 replies
  • 8 likes
  • Other
  • 9905 Views
  • 13 replies
  • 8 likes

Student Account, Can't access Hulu

As the year came to an end, I ended my subscription with Spotify before January since they were going to charge me $10 in January as a non-student. Since I am still a student, I resigned up for Student Premium. I still got charged the $10 when I sign...

  • Newbie
  • As the year came to an end, I ended my subscription with Spotify before January since they were going to charge me $10 in January as a non-student. Since I am still a student, I resigned up for Stude...
  • gen_eliz
  • Newbie
  • 1051 Views
  • 1 replies
  • 0 likes
  • 1051 Views
  • 1 replies
  • 0 likes

Spotify Family Question

Okay, so I want to upgrade my account to Spotify Family. I spoke with a customer service rep and I am pretty sure I understand how it works, however, there are a few things I am confused on.First....as of right now, I am a premium member and I share ...

  • Casual Listener
  • Okay, so I want to upgrade my account to Spotify Family. I spoke with a customer service rep and I am pretty sure I understand how it works, however, there are a few things I am confused on. First.....
  • moodabear
  • Casual Listener
  • 424 Views
  • 3 replies
  • 0 likes
  • 424 Views
  • 3 replies
  • 0 likes

Delete account

I cant logging on the spotify app with my email and my facebook.and when i touch lose my password spotify say this email isnt use on spotify.

  • Casual Listener
  • I cant logging on the spotify app with my email and my facebook. and when i touch lose my password spotify say this email isnt use on spotify.
  • Weskroot
  • Casual Listener
  • 496 Views
  • 4 replies
  • 0 likes
  • 496 Views
  • 4 replies
  • 0 likes

Playing on Peter's Iphone when trying to listen to music

I have a family subscription. When my daughter plays het music my session stops and I get the message "Playing on xxx's Iphone. I cannot change to my own list and is locket out every time. Even the "Play a private session" is greyed out

  • Newbie
  • I have a family subscription. When my daughter plays het music my session stops and I get the message "Playing on xxx's Iphone. I cannot change to my own list and is locket out every time. Even the "...
  • Rbfilho
  • Newbie
  • 435 Views
  • 2 replies
  • 0 likes
  • Other
  • 435 Views
  • 2 replies
  • 0 likes

Solved!! Cannot Create Device Password

So I'm going through the process of trying to log in to spotify on my new android phone. I can lot in with spotify, but am permanently 'offline', and evidently need to sign in with my device password. I go through the process of requesting a device p...

  • Casual Listener
  • So I'm going through the process of trying to log in to spotify on my new android phone.   I can lot in with spotify, but am permanently 'offline', and evidently need to sign in with my device...
  • AmandaO
  • Newbie
  • 39171 Views
  • 76 replies
  • 7 likes
  • Account
  • 39171 Views
  • 76 replies
  • 7 likes

Superuser Contribution Premium subscription suddenly changed to free

I subscribed for premium during a 3 month premium promo on December 31st 2017. But since January 24th 2018, all of a sudden i can’t log in to my account. So i log in using the “forgot password” and when i log in, i found that my subscription has been...

  • Visitor
  • I subscribed for premium during a 3 month premium promo on December 31st 2017. But since January 24th 2018, all of a sudden i can’t log in to my account. So i log in using the “forgot password” and w...
  • Julian
  • Moderator
  • 428 Views
  • 1 replies
  • 0 likes
  • 428 Views
  • 1 replies
  • 0 likes

Solved!! Simultaneously Listeners?

This may have been asked 100 times already but I haven't found the answer I was looking for. I want to get a second account for my wife. Is there a way I can pay a more and up the number of simultaneously listeners to two on just one account? Or will...

  • Regular
  • This may have been asked 100 times already but I haven't found the answer I was looking for.   I want to get a second account for my wife.  Is there a way I can pay a more and u...
  • idoiny
  • Newbie
  • 2945 Views
  • 5 replies
  • 0 likes
  • 2945 Views
  • 5 replies
  • 0 likes

Logging in to spotify reactivates my facebook account

I recently created a new Spotify account. An account that was not connected to Facebook or anything else, I created it independently as just a Spotify account. Someday later I decided to deactivate my Facebook account(which had never been connected t...

  • Casual Listener
  • I recently created a new Spotify account. An account that was not connected to Facebook or anything else, I created it independently as just a Spotify account. Someday later I decided to deactivate m...
  • Guest123987
  • Newbie
  • 1033 Views
  • 4 replies
  • 0 likes
  • 1033 Views
  • 4 replies
  • 0 likes