can't log in to the app - only to the website

[thagill]

Hi guys, 

I've cancelled my account a year ago, re-joined 4 days ago to a premium account but can't log in to the app on my iphone or my mac. I'm travelling tomorrow and am desperate to get my account working befoe I go - can someone help me?

Thanks! and merry xmas!

Thais 

[Nico]

Hey @thagill! Welcome to the Spotify Community. ^^

That doesn't sound quite right.

Have you tried to use your username instead of your email address in the login process?

Let us know if that helps, thanks! ^^

Peace