didnt add family members correctly now can't invite them

[muihtil]

Gave family members my account info, they downloaded spotify and used. Then realized I needed to invite them from the account page. It thinks they already have premium member on their phone, so it wont let them use the invite and code to become family member. What do I do??  Thanks for you help

[MattSuda]

I suggest you contact support so they can help you with this:

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email, you need to reply back to it.

Support usually replies within 24-48 hours.