email ändern alt [removed] neue email [removed]

[#1]

Neue e-mail [removed] sei besetzt, ist die gleiche Person .Irgend wo ist ein Fehler.

[AlejaR]

Hey there,

Thanks for posting in the Community and welcome.

We hope you don't mind us answering in English as this is the official language of the forum.

We've noticed you've added your emails to your post. Be aware this is a public space, so please don't share any personal info like your emails here. This is to protect your information. 

Now, were you trying to update the email on your account, but the email you're trying to use seems to be linked to another account? Keep in mind you'll need to use one that is not being used on another account. It's possible you have more than one account. To verify this, go to password reset and enter possible email addresses you own. When you enter an email that's registered with Spotify, you'll get a password reset message for that email.

If you find the account that is currently linked to the email address you want to use, you can delete it by following these steps. Once you've done that, you'll need to wait 14–30 days from the date of deletion for it to clear from the old account.

If you're certain you didn't create an additional account with the email you're trying to use, the best way to go would be to reach out to our CS team. They can help you check the accounts you own and free up the email address you're referring to (if you never use it to register on the app). You can find how to contact them here.

We hope you found this helpful. We're always here to help.