family acount...

[casimirus]

hi i am already longtime customer at spotify and had nothing to complain about. I want to add my wife and my son for Family account, but unfortunately I always get the message whoops there is a fault occurred .. why is that?

[Maxim]

Hey @casimirus,

Can you try inviting them by sending them an invitation link instead of sending them an Email Invite?

Let me know how it goes.

[casimirus]

I had tried both by email and via link. both does not work.

[Maxim]

Can you please tell me the exact error message? If possible, please post a screenshot of it :).

http://www.take-a-screenshot.org