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Hi,
I want to disconnect my spotify from facebook. Not because i want to desactivate facebook but because that is just my choice!!
So the only solution seems to delete my spotify account to the recreate it afterwards, right?
Now, in the 3 las months, i've completed 3 times the Contact Form to. I've NEVER gotten the deletion of my account, nor any answer from spotify. I'm geeting mad!
That is scandalous coming from spotify so i'm writing here and ask Spotify to delete my account ASAP !!
@user-removed
Support usually replies within 24-48 hours.
If you still have not gotten a reply:
Did you get a confirmation email from the contact form? It should be similar to "Spotify Support Case #XXXXXXX". If so, reply back to that email and tell them you still need help.
If you got an automated reply email telling you to check the help section or the community, you need to reply back to it saying you still need help, even if it's from a no-reply address.
If you never got an email, look in your spam folder to see if there is an email in there. Make sure you are checking the email account you used to sign up to Spotify. You can check the email on your account here.
Thanks for the answer but if that is the solution, Spotify is totally making fools out of it's users.
I'm asking spotify to close my account. Only they can do it because there is no button for it. So i fill in the adecuate form for this (oh no, i mean, i did it 4 times already). And they respond me to go check the community WTF??!
So i did what you said : respond to they automatic email saying "i still need help"...
Spotify is irrespectful with users. I have right over mi data and i want them to close my account. I'll go further if spotify doesn't comply rapidly and will ask a friend who is lawyer in online users data issues.
Hey. I have seriously tried to solve this for a lifetime.
I created an account through a fake facebook because I didn't want it connected to my original facebook, because I wanted to keep my music private. Now I have changed my mind and I want the account (which was made connected to another facebook) connected to my original facebook?
I have tried to deactivate the account, connect it, disconnect it and everything. Can you PLEASE help me. This is killing me. I have a feeling you have to fix it for me since I've tried everything. Please help me!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…