iPhone Not Registering My Premium Subscription

[rskurnz]

Hi,

I registered for Spotify Premium a couple of months ago and have been using it on my desktop since then.  This week I have been trying to listen to it on my iPhone and it refuses to recognise my premium account - every time I click on a song it says I must connect to Premium to listen to a song.  My account is still valid as I am currently listening to it on my desktop.

I have logged in and logged out a number of times.  I have un-installed and re-installed the app AND switched on and off my phone a number of times.  None of this seems to work. 

Please help.

Thanks

[Taylor]

Hi,

Are you sure you're logging into the right account with your iPhone? It's very easy to have both a facebook login (fb email+password) and a Spotify login (Spotify username+password)!

Anthony 🙂