money is taken fore wrong accont

[annlouise1234]

My name is Ann-louise Krantz (Mod edit - removed username) you have draw money frome my bank 99kronor in month fore premium. I have tried to remember and find the accont it most be another email i dont uee. Becase on my faceboook spotyfi i dont have premium. so i dont want to give money fore somthing i cant use. so please helm me chanse it to. (Mod edit - removed email address) my email. facebook is the same..

[Grace]

Hi Ann-Louise, 

I've edited your original post as it contained some sensitive personal info. 

If you could send us an email at spoti.fi/1miLIqM we'll take a look at this for you. 

Thanks!