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my account dosn't exist

Solved!

my account dosn't exist

Some years ago i've created a spotify account which I recently tried to log into with my phone, however none of my passwords worked/I've forgotten my password, so after that I got the email to reset my password but when i tapped on it, it instantly said it was expired. I then tried to reset my password on my laptop but it says that neither my username nor my email are connected to any accounts. I don't know what else I could try, help would be much appreciated.

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Marked as solution

Hey @xxfiretubexx, thanks for reaching out to the Community!

 

For this particular case, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!

 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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2 Replies

Did you try making another email account? 

Marked as solution

Hey @xxfiretubexx, thanks for reaching out to the Community!

 

For this particular case, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!

 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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