oh no there is something wrong

[emo77]

I want to upgrade to premium. When i clikc on it. it says oh no there is something wrong. Try again. But i try and try. Nothing works. What is this??

[sibrenls]

I'm trying to get premium, but when I click on get premium It keeps saying. Something wen't wrong, try again later. No further info or anything, only thing I can do is go back. I tried this in the app on my phone on the site, everywhere it says the same thing. 

[Doub1eU]

Same here - need to upgrade - going on a weekend trip away in an hour! Sill me for leaving it till the last minute! 😞

[Maxim]

Hey @emo77,

Can you please post a screenshot of the error message?

Thanks!

[Doub1eU]

I've tried multiple browsers as well - IE, Firefox and Chrome. Also logged out and in multiple times via app and phone.

[Maxim]

Hey @Doub1eU @emo77 @sibrenls,

Thanks for letting me know!

It looks like the right folks at Spotify are looking into this at the moment. Fingers crossed things will be fixed up soon.

If you’re not seeing any changes in around 24 hours, let me know.

[Cgalloway93]

Hi is anyone's able to help me with this problem?
I keep trying to upgrade from free to premium but it keeps coming up with "oh no something's gone wrong" etc. No idea why I cannot upgrade.

[AnneR1]

Hi,

After switching to another telecom provider my spotify premium account automatically stopped working. However, Spotify is giving me a very hard time to help them earn money.. Everytime I click upgrade to premium I get this: 

Oh nee!
Er is iets misgegaan! Geen reden tot verdriet.
Je kunt het zo opnieuw proberen.

"something went wrong try again later" 

Whats going on? been trying this for 3 days now. 

[ACDC-Fan]

Same problem here.

[murkzwoman]

I'm getting the same issue.

[ChrisTheMan]

Hello there! My payment option for premium just ran out, and I have received a new credit card that I would like to replace the old one with. When I try to do so on the website (Spotify.com) I get a error message. It says "Oh no! Something went wrong, but don't be sad you can try again a little bit later". I really want my spotify premium back, but it wont let me change my payment options!! 

Please help,

[Melody]

Hey folks!

The right team have been working hard backstage, and looking into things here.
Can you now try things out once more?

Let us know how things are looking for you 🙂

Best,

/M

[ACDC-Fan]

Working fine for me now. Thanks.

[echoariel]

Experiencing the same issue. I have been trying to update my billing details for at least a week now. I keep seeing this same error message across multiple platforms and browsers. All the while, I get messages from Spotify counting down the days until I lost my Premium access... 2 days to go.