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paypal payment

paypal payment

When I logged in this morning I got the banner message that Spotify wasn't able to get payment. I logged in at Paypal and yes.. a few euro's short. Solved that problem with adding enough money on my Paypal account. Do I need to do anything else?

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3 Replies

Hey!

 

I've taken a look at your account and can see the failed payment. 

 

As it stands your subscription is still running, so as long as there's sufficient funds in your Paypal when it next tries to take the payment, you'll be fine ๐Ÿ™‚

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Ok.. thanks.

 

In cases such as this, how many times does Spotify tries to take the next payment till the subscription does get canceled?

I think it normally tries twice, once on your payment date and then again a few days later if the first payment fails.

Peter
Spotify Community Mentor and Troubleshooter

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