playlists gone and the socailnetwork buttom.

[Nikolina]

hello.
I have problems with my spotify account.
This is the way that my spotify was linked to my brother's Facebook account and I would try to change it, went in to (edit - perfeneces) and clicked the disconnect.
once I had done so was I signed out from spotify and when I logged in again I saw that all my playlists were gone (logged still in with my brother's facebook) and when I would try to add my own facebook so was the "social network" button is not there. Now my spotify still enabled on my brother's facebook but I have no playlists left and can not change Facebook account. I've tried googling and looked through all the questions and answers on Spotify's website, found one that had the same problem as me but not found the answer to my problem.
Do not know what to do more so I hope you can help me.

[Taylor]

Hi, and welcome to the community!

I suggest you submit an online contact form; and someone at Spotify can get this sorted.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

Anthony 🙂

[Sam]

@Nikolina Hey! Could you log out, then back in using your Spotify username and password? Not your Facebook details.