signed up for premium on pc, have different account on cell phone, merge accounts ?

[greatisourGod]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Yordan · Accepted solution]

Hi @greatisourGod!

If your account shows up as Premium on your PC, but on your phone it shows up as Free, then you're most likely right - you probably have two separate accounts. To avoid further confusion, you can simply close the Free one - just make sure you're logged in to the right account before you finalize the process.

In case you have music on the Free account that you'd like to keep, you can get in touch with the folks over at Customer Support as they're the ones who can assist you further.

The Community is always here if there's anything else you need assistance with.

Cheers!