spotify free first 6 months that account is active?

[sofie_hoog]

Hi

I've been using Spotify free since 16 september this year and today it said I've reached my time limit, while I thought the first 6 months your account is active the use of Spotify is unlimited?
Could someone explain this to me?

Thanks in advance!

XSofie

[Jude]

Hi Sofie,

You created your account in early February this year.

..according to our records, that is 🙂

[sofie_hoog]

Oh, then I didn't use it untill the 16th of september as that was the date I added my first favourite and I can't remember using it before that day. Well, then it just sucks that I didn't discover Spotify before as I do now...

Thanks for your quick answer!

XSofie

[chakalakajg]

Hi,

I've got the same problem... Spotify shows me I would have reached the time limit.

I can't actually remember when i downloaded Spotify, but I know some of my friends had it before me, because they recommended me Spotify. They still can listen to music, while i can't...

(Excuse me for my bad english :/)

Josh

[Peter__ · Accepted solution]

Hey! Welcome to the community 🙂 

This is most likely either caused by you creating a Spotify account early than you remember or your friends have a paid subscription which removes the adverts. The system automatically adds the restrictions 6 months from the date your account was registered, so there is no way for it to be wrong.

Peter

[chakalakajg]

Thank you 🙂

Ok, if the system can't be wrong it was my mistake... but I could swear they downloaded it before... and noone of them got a premium membership. I know because I talked to them yesterday 🙂

Thanks anyway 😄

Josh

[-sandro-]

Do you still offer the free 6 month trial?

[Peter__]

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@-sandro- wrote:
Do you still offer the free 6 month trial?

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Hey! Welcome to the community 🙂

New accounts registered will receive 6 months of unlimited streaming on free accounts, although you will have adverts. After that you are subject to the restrictions outlined here. You can remove the adverts and/or restrictions at any time by purchasing a subscription.

Peter

[-sandro-]

Hi thanks for you answer! 
How do I get them? I registered 2 days ago via facebook and I wasn't offered anything for 6 months! Only the 30-day premium trial!

Maybe I misread? I thought you would get 6 months of free Unlimited Plan?

[Peter__]

If you have created an account, you need to download the Spotify client from here. After that is downloaded and installed, just log in with your account and enjoy listening 😉 You can search for tracks by using the search box in the top left of the client and make playlists etc. 

Peter

[-sandro-]

Oh I see...thanks!

I though I had to do something with my account. Does it work for the mobile app too?

[Peter__]

To use the Spotify mobile application on any device, you need to purchase a premium subscription. (Unless you are in the USA, in which case mobile radio is available on free accounts). 

Peter