username confusion

[lhogan]

When I go on to spotify everyone I follow and everyone I see has a profile picture and their name from their facebook. My account is linked with facebook and it shows that on the website howeer when I click the spotify app my username is shown as a random string of numbers, unlike everyone else who just has their name. I message and follow people and they probably have no i dea who I am bc my name is just numbers. How do I fix that? 

[Adam]

What kind of connection is it you're using? For example, is it an office network through which Facebook is blocked?

If not, try a clean reinstall and that should fix things up.