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was charged after 30 day premium trial

was charged after 30 day premium trial

Just finished 30 day trial and cancelled premium but was still charged premium even though I am back on basic service

 

Reply
1 Reply

Sorry for the late reply.

 

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
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